Customer reviews from Samsung US
Samsung - Refurbished Galaxy S8+ 4G LTE with 64GB Memory Cell Phone (Unlocked) - Midnight Black
Average customer rating
4.7
(1,065 Reviews)
Rating breakdown 1,065 reviews
5 Stars
873
4 Stars
112
3 Stars
29
2 Stars
19
1 Star
32
92%of customers recommend this product.
(
948 out of
1,026)
Customer Reviews for Samsung - Refurbished Galaxy S8+ 4G LTE with 64GB Memory Cell Phone (Unlocked) - Midnight Black
Customer Rating
3
Eh, as usual.
on May 22, 2017
Posted by: gmiller613
from Iowa
Expertise:Expert
[This review was collected as part of a promotion.] Every time Samsung releases a new Galaxy, I buy it hoping that this time it will be great. Disappointed again. Screen is dull, hard to see at all in sunlight. Retina scan nor the face recognition is worth much as neither function with any regularity. Camera is nothing to write home about. Sound is just plain bad. Side menu is pointless. I imagine this will be my last attempt with the Galaxy line. Long on promise, short on delivery.
Cons: Did not meet expectations, Not high def, Poor quality, dull screen, bad sound, weak camera, weak security features
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
great phone
on May 22, 2017
Posted by: jojo26
I love the camera. The retina scan to unlock the phone is cool also.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung kept my loyalty
on May 22, 2017
Posted by: chayla
from St. Louis, MO, USA
Expertise:Expert
I've had many, many iterations of Samsung's flagship Galaxy and I'm absolutely in love with my S8+. I am particularly impressed with the battery life on this model.
Pros: Bright display, Durable, Built-in speakers
Cons: Too big
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An excellent device feature packed in a beautiful shell.
on May 22, 2017
Posted by: webuyforfun
from Tampa, FL
Expertise:Expert
I’ve had a couple weeks with my S8+ and it’s simply a wonderful device to pull out of my pocket and use. Everyone has a positive comment about it like they didn’t know it existed. Battery life is a little better than expected considering Samsung didn’t want to push the limits due to the Note 7 (which I miss dearly).
The screen is amazing even in power saving mode which I rarely use, it’s vibrant and as over saturated as it some older models. Pics and videos look great text is sharp and visible in even the smallest font. I have the always setting enabled which is great for checking notifications. The ability to skip songs without turning the screen on is great as well. I was at the beach on a cloud free day and in direct sunlight I didn’t have to hold this phone at any awkward angles to view the screen.
I use the multi window feature more frequently than most. A few days ago I was running GPS and my Gmail account while working remotely. I also had Pandora running and pulled over to use the phone as a hotspot. I didn’t stop running anything that was already going, I even made a call from the softphone software while logged into clients PC from my laptop that was using the hotspot. Not one glitch slow down or issue with internet speeds. That’s a lot of tasks to perform on one small device.
VR is even a step better than it was on the S7 edge and Note 5. The graphics and audio are much more fluid, the processing power is pretty insane. The unit doesn’t overheat like it did after 20-30 minutes on the previous Galaxy devices. I played 2 Gun Jack and Drop dead for over an hour and my battery only went down 35%. It’s still not perfect but it’s enjoyable and no longer annoying to use for long periods of time.
Dual audio Bluetooth!!! I didn’t know I would enjoy this feature so much… I was in the garage working and I setup my speaker and my wife’s speaker the audio was so much better my neighbor came over to see what I was playing music on. I had my Samsung soundbar playing inside the house and a small Bluetooth speaker on the patio. I was going in and out the house a lot it was very convenient.
The Camera, I expected it to be a little better than my S7 edge + and it is… Every time I email or text an image people are asking what camera I used. My iPhone toting co-worker said he’s thinking about making the switch. I’ve taken pictures in the ocean midday and partying afterhours so far no disappointments.
Call quality is as expected clear and consistent, video calls look good over Wi-Fi or T-Mobile network.
The included earbuds by AKG were so good sounding I opted to buy the Bluetooth headphones with the Gear VR bundle and they didn’t disappoint at all. Crazy battery life and amazing sound.
Issues: I’ve noticed issues with Facebook and Instagram in the last couple of android update on my S7+ that I thought would go away with the S8+ and they haven’t. Random lockups and images not loading Wi-Fi or 4G.
When using Dual audio calls weren’t coming through. Instead of ringing the phone would play a busy tone quickly then back to music. I thought it was a notification so I ignored it later realized that I missed 5 calls that didn’t even register on the phone, if my wife didn’t text me I wouldn’t have known.
Bluetooth isn’t consistent across all VR games using the AKG headphones I received with my bundle.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on May 22, 2017
Posted by: Joesam619
from San Diego, CA, USA
Expertise:Intermediate
By far Samsung's best phone. Great speed, great feel, great picture.
Cant think of anything it could use. It has it all !!!
I got one for my wife and one for me.
I suggest everyone get one and live life easy...
Cant think of anything it could use. It has it all !!!
I got one for my wife and one for me.
I suggest everyone get one and live life easy...
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Overall awesome!
on May 22, 2017
Posted by: Samsunguser2017
from Rochester, NY, USA
Expertise:Beginner
For someone who has not so great eyesight, this product is amazing! So bright and clear. The pictures come out crystal clear and sharp. The font is easier to read and the speed of the product going from one app to another is so easy.
Finally found a phone worth purchasing!!
Finally found a phone worth purchasing!!
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very fast, sleek, and has fantastic picture quality
on May 22, 2017
Posted by: Jdog95
from WA
Expertise:Intermediate
This product has picture quality like I've only seen from professional cameras. Very fast, easy to navigate, and overall just a great phone
Pros: Bright display, Realistic color, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Finest Masterpiece Samsung Has Ever Realeased By Far
on May 22, 2017
Posted by: DefMunky
from California, USA
Expertise:Expert
I absolutely love the Samsung Galaxy S8+! The amazing display is beautiful from top to bottom. Bright and vivid colors give you a crisp experience when watching videos or even when you're just browsing on the web. It's got an amazingly quick processor and you have a nice amount of RAM to work with for people who love to push their phones to it's MAX potential. The battery life is amazing as well; with the power saving functions i can go days without charging my phone since I'm always on the go! Speaking of on the go, I'm always able to take the BEST pictures and record the CLEAREST of videos whenever and wherever I want. I also never have to stay in One place to long since the S8+ is able to fast charge! One of my favorites things is that they come with these AMAZING headphones of the highest quality! You've really done it now Samsung. Thank you for an amazing product. CHEERS!
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers, long battery life, crystal clear camera, reliable, fast & efficient
Cons: a little pricy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US