Customer reviews from Samsung US
Samsung - Refurbished Galaxy S8+ 4G LTE with 64GB Memory Cell Phone (Unlocked) - Midnight Black
Average customer rating
4.7
(1,065 Reviews)
Rating breakdown 1,065 reviews
5 Stars
873
4 Stars
112
3 Stars
29
2 Stars
19
1 Star
32
92%of customers recommend this product.
(
948 out of
1,026)
Customer Reviews for Samsung - Refurbished Galaxy S8+ 4G LTE with 64GB Memory Cell Phone (Unlocked) - Midnight Black
Customer Rating
5
My 1st Samsung device
on July 29, 2017
Posted by: Iwhdhc72
from Steubenville
Expertise:Expert
I'm blown away by how nice this is .The S8+ is the best at everything it sets out to do.
Pros: Bright display, build, camers, u i
Cons: price
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The WORST Phone In the World -- Nice Camera
on July 29, 2017
Posted by: Mickjazz
from Seattle
Expertise:Expert
The S8 as a phone is a disaster: the WORST keyboard options ever, bad battery life, poor wi-fi, Chrome doesn't work well, many apps dont work properly, heavy esoecially with any protective cover, touch screen sensitivity POOR, will not charge in some vehicles like Hyundai, wireless charging fails, security features bad or slow - iris and fingerprint reader fail repeatedly, passcode entry slow - sound volume on voice calls very low have to ALWAYS use speaker, Smart Switch software for transferring data from previous phone failed too many times had ro reenter data manually, blue tooth performance poor, speaker quality worse than samsung S3, phone will shut down on its own at any time, CALLER ID DISASTER no calling for 11 hours (IS THIS A PHONE?????), no more Samsung Memo & Samsung Notes Bad and can't read Memo files, phone is heavy and awkward to hold and use. HAVE TO TAP SCREEN ICONS MULTIPLE TIMES for response, BIXBY very BAD and useless, USBC no good have to carry adapter everywhere nobody sells them, same for micro sd card can't change without special pin lost the 1st week, can't use spare battery.
The Good : no fire, nice camera, bright screen as long as more than 5% battery left.
Use it as a camera only. Get another device for a phone.
Pros: camera
Cons: Too big, Did not meet expectations, Not high def, Poor quality, battery, shuts down, app failures, screen sensit ity poor, security features dont work, poor wi-fi, no voice call sound volume, long charge time and no spare battery, usbc, bixby
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
To INIFINITY and Beyond
on July 29, 2017
Posted by: stryker18
from Connecticut, USA
Expertise:Expert
alright i dont know where to start but first of all, i was an iphone fan, and when samsung release the s8 it got me thinking to buy one. When i have it, i was so amazed by the design ( i dont like where they put the finger print) the quality of the phone and the features is so amazing. It feels like i dont wanna go back to being an iphone fan boy. SAMSUNG rock!!
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
Cons: too fragile
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but only one thing wrong
on July 28, 2017
Posted by: JanBroChill
Expertise:Expert
The only true flaw with this device is the Bixby feature. Not sure if Samsung is trying to compete with Siri or what but it is not needed. And the worst part is the dedicated Bixby button. Bixby itself is just now becoming a full fledged app and even now is still in the development stage. This button has caused me a lot of issues as I hit it all the time. I wish the button was reprogramable to something of my choice not just Bixby. Other than that great phone just wish you could use it underwater, such as video and photos, not just drop it.
Pros: Realistic color, Lightweight
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Screen is INCREDIBLY fragile
on July 27, 2017
Posted by: Quiv3r
Expertise:Intermediate
Look, I take pretty good care of my phones, especially when I first purchase them because I want to keep them in like-new condition until the case and screen protector I order arrives (usually 2 days). I've had this phone for about that long and I already have a pretty significant scratch and I don't even know how it happened.
I kept it in my pocket with nothing else and facing inwards towards my leg since that side of the pants is softer. Somehow a vertical scratch appeared and I am literally afraid to use this phone because of how much money it costs and how long I need to keep it in a new condition in order to trade it in for a new phone. If I already have a scratch on it 2 days in I don't know what to expect after a year and a half. Been using the Galaxy S series since the S5, never had this problem with any other phone. The S7 Edge I have with a case and no screen protector has no such scratches on it and that has taken A LOT of abuse. Multiple drops, even face flat and on the edges (with the case obviously), had keys in my pocket with it, wallet, pens, not one noticeable scratch, just very light ones you would have a hard time seeing even trying to get it visible in the right angle and lighting.
I got the phone specifically for the beautiful screen and now I have to look at this scratch that I don't even understand how it happened since I babied the phone these 2 days I've had it. Didn't think I could possibly be this disappointed with a phone.
Cons: Did not meet expectations, Poor quality, extremely fragile, expensive for the quality
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S8+
on July 27, 2017
Posted by: SandaralovetheSamsung
from Huntington Beach CA 92647
Expertise:Beginner
This phone rocks! It is user friendly and a great value. I would recommend this phone to all.
Pros: Bright display, Lightweight, gorgeous and colorful display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on July 25, 2017
Posted by: Anonymous
from NJ
Expertise:Beginner
I love it, I am using the Samsung product for first time.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Switched from the iphone to galaxy s8
on July 23, 2017
Posted by: Anonymous
from Illinois, USA
Expertise:Expert
I switched from the 7plus to the s8+. i missed a lot of my android features. The only thing i am not going to like is the lack of updates android provide.
Pros: Bright display, Realistic color, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US