Customer reviews from Samsung US
Samsung - Refurbished Galaxy S8+ 4G LTE with 64GB Memory Cell Phone (Unlocked) - Midnight Black
Average customer rating
4.7
(1,065 Reviews)
Rating breakdown 1,065 reviews
5 Stars
873
4 Stars
112
3 Stars
29
2 Stars
19
1 Star
32
92%of customers recommend this product.
(
948 out of
1,026)
Customer Reviews for Samsung - Refurbished Galaxy S8+ 4G LTE with 64GB Memory Cell Phone (Unlocked) - Midnight Black
Customer Rating
5
Great phone
on April 22, 2019
Posted by: Roli0206
from Lake city, Florida
Great phone, will probably own Samsung phones from now on.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Terrific Phone
on June 11, 2019
Posted by: Feezels
from California
Expertise:Intermediate
Great phone, I've only had it for a couple of weeks and am still getting used to it. The screen is wonderful and photos are very sharp.
It is taking me a bit to learn about all of it's features.
It is taking me a bit to learn about all of it's features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautifully Simplistic
on March 30, 2017
Posted by: BenEaster
from California, USA
Expertise:Expert
Words cannot describe the infinite possibilities this phone has to offer the galaxy... Only its infinite displayed no bezzled screen can
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great looks that lack stability
on May 1, 2017
Posted by: DeeWSammy
from Burbank, CA, USA
Expertise:Expert
I was really excited for this phone. I switched to Verizon and traded in my iPhone 7 Plus. I was able to test the phone for 1 week before deciding it wasn't working for me and used the exchange policy from Verizon . I'm now using an iPhone again. I've had numerous issues with the phone. I've had constant freezes, dropped calls while on Wi-Fi and Bluetooth issues connecting to my devices especially the Gear 3 Frontier. I really wanted to love this phone as it has all the features I was looking for but the experience for me was not what I was expecting. Hoping the next Samsung phone won't disappoint.
Pros: Bright display, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone so far
on June 21, 2017
Posted by: jeremy981
from OK
Expertise:Expert
I'm really loving my S8+ so far. The overall design and performance has been great for me so far.
Camera
I switched from an iPhone 7 Plus which is often touted as having the best camera. I really did love the camera on it but I've actually been more impressed with the camera in the s8 than I was anticipating. The first shot I took with my camera instantly sold me on it. It was a fairly low light show of my new cat and it came out sharp and vibrant. Similar shots taken with my previous phone came out grainy and with colors that weren't very accurate.
Performance
The performance has been really great so far. I haven't experienced an serious lag or anything. The battery life has been really great. I have to use my personal phone for work purposes throughout the day and I can make it 2 days without charging it.
DEX
One of the main things that interested me in the S8 is/was Samsung DEX. It's a dock that allows you to hook the S8 to a monitor, keyboard, and mouse and basically makes it function like a desktop computer. It has a special UI that activates when it's plugged into the DEX which closely resembles either Windows or Chrome OS. There are a number of apps that function like a desktop version like Microsoft Office, Gmail, and Chrome or Samsung Interbrowsers. The functionality has been great for me so far. The performance actually seems even better when plugged into the DEX for some reason and I've been especially impressed with the brower performance and smooth scrolling. Many apps only load as small phone sized versions. I'm hoping this will change over time. The biggest disappoitments are video services like Netflix. This would be an ideal use for them for me but they load in a tiny phone sized window and you can't view the video fullscreen. Youtube does work as a desktop version though. Overall, I really love my DEX and look forward to conitnued improvements to it.
Overall, this is a really amazing phone and I can't recommend it enough.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Destructible screen
on July 17, 2017
Posted by: Vavaval100
Main screen has poor design and low quality...completely destructible! I have had Samsung phones since the beginning of time and has never cracked a screen before. When I looked at the screen this morning, I see a big crack on the side which is spidering out of control. I don't recall hitting it or dropping it. Unbelievable! It's lack of metal frame on the sides and it's glass-wrapped frame are most likely the cause of this unfortunate fragility! Samsung should recall its S8 and S8 plus phones and fortify the screens for the price consumers paid for!
Cons: Did not meet expectations, Poor quality
Features
3
Performance
2
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung product I've ever owned
on September 6, 2018
Posted by: Gagerade
from Atlanta, GA
Expertise:Expert
I've had this phone for well over a year now. It is simply the most amazing technology I've ever ownerd.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on October 8, 2018
Posted by: ThatOneGamer
from TX
Expertise:Intermediate
I purchased this product a little less than a year ago and it got severely damaged and I called up AT&T and they told me it would be easiest if I call Samsung and they told me a few details about how to get a replacement and I got my new phone within 3 days and the transfer of data was quick and easy I just quick tapped a few buttons and then it started and I didn't have to do anything and I just quick ate lunch and it was done this has been the best phone I've had and its helped others out as well being able to charge their phone and still have good battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US