Customer reviews from Samsung US
Samsung - Refurbished Galaxy S8+ 4G LTE with 64GB Memory Cell Phone (Unlocked) - Midnight Black
Average customer rating
4.7
(1,065 Reviews)
Rating breakdown 1,065 reviews
5 Stars
873
4 Stars
112
3 Stars
29
2 Stars
19
1 Star
32
92%of customers recommend this product.
(
948 out of
1,026)
Customer Reviews for Samsung - Refurbished Galaxy S8+ 4G LTE with 64GB Memory Cell Phone (Unlocked) - Midnight Black
Customer Rating
5
I love Samsung
on September 3, 2018
Posted by: Im_tripn2311
from Fort Worth, TX
Expertise:Expert
I have bought Samsung products since 2006 when I got my first plasma TV. From appliances to electronics, in my home it's Samsung. I've bought every galaxy since the S3. I haven't upgraded to the S9+ and don't feel like it's worth it. They throw all these specification upgrades at you like it's gonna be a so much better than the 8. Well, unless you're particular about a camera upgrade, they are virtually, in my opinion, the same. This phone in my opinion, will get me through a few years without upgrading. Anyway, the screen is perfect size with the edges. I felt the S7 was a bit too small. The colors and the edges make the phone seem 3 dimensional. It has a lot of unique features and some upgrades to security. I've setup fingerprint, facial recognition, and my favorite the iris feature. It scans your eyes to unlock the phone. I have an Otterbox that's like gel, kind of flexible type. And my screen cover has saved me tons of drops with the screen hitting first. Thanks to my crystal clear, heavy duty but lightweight, ZAGG cover.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
**DO NOT BUY UNLESS YOU'RE GOING IN INCASE IN STEEL**
on May 24, 2017
Posted by: tiggerjenny
from Daytona Beach, FL
Expertise:Expert
I've had this phone barely a month. It has been in a case since day 1. It took a 2 foot accidental fall of the couch the other day and the screen cracked. This is the most fragile phone that I have EVER owned. I wish I had never bought it and will make sure to let everyone I know not to get one. I will switch over to an iPhone as soon as I have a chance. So completely disappointed to spend this kind of money on a phone that can't handle even a slight drop IN A CASE!!!
Pros: Bright display, Realistic color
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on August 29, 2018
Posted by: Eyewantvictims
from Los angeles
Expertise:Intermediate
I wanted a phone that I can rely on for almost everything and it didnt disappoint.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Samsung Galaxy S8+
on September 26, 2017
Posted by: Anitagrf795
from Warren, MI, USA
Expertise:Expert
[This review was collected as part of a promotion.] This such a awesome phone once again that they have design I have been a loyal customer of there for many years, and have own all of there galaxy collection and phone, and each one has always meet my expectation in performance and everything and I truly must say they out did there self with this particular phone the sound of the speaker are nice and loud, the camera is just awesome also just really love this phone all around the price was very good for me also because of the trade in of my Samsung Galaxy S7Edge and love the unlock version.
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
BULL Warranty for an $850 phone!
on May 27, 2017
Posted by: Nitamakesumsense
from Las Vegas, NV, USA
Expertise:Expert
[This review was collected as part of a promotion.] Using mine for about a month and people cannot hear me unless I'm on speaker phone or Bluetooth. I had T-mobile look at it and they said to just claim the warranty. Also, the headphones I received with the phone, one of the ear buds stopped working after a couple of weeks of use. When the warranty phone arrives, its REFURBISHED! So in the end, I'm going to be paying $850 bucks for a USED AND REFURBISHED phone. With NO replacement headphones! It's a joke. The fact that they used glass on the front and back of the phones is ridiculous since all previous models weren't done this way, it's as if after the Note 7 recalls, their hoping to make up lost income with this glass phone too.
Pros: Realistic color
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
To fragile
on July 20, 2017
Posted by: Lisam29
from Brooklyn
Expertise:Expert
This phone is cute, but it is fragile I got the phone,it fell on CARPET AND THE SCREEN CRACKED, this never happened before and I have been buying Samsung phone all my life, I don't recommend this phone, cause it is 2 much money, and it should be sturdy enough 2 drop on CARPET AND NOT BREAK, ridiculous. Just horrible.
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Dropped 1.5 feet from box to desktop...SHATTERED
on April 24, 2017
Posted by: jayc62002
from Alton, IL
Expertise:Expert
I opened my new phone box but the security tab was stuck to the box. I tilted the box to the side to work the tab loose. Bad idea, the phone fell out onto me desktop about an 18 inch distance. The bottom corner of my phone chipped off and the entire screen shattered.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Fragile phone
on June 8, 2017
Posted by: Bezzerk
from California, USA
Expertise:Intermediate
I really like this phone and it was a much needed upgrade from my Samsung Galaxy S5, but one major flaw that I didn't like was how fragile it was. It is not as durable as the S3-6 phones, but it IS a much better visual and software upgrade. I wouldn't recommend exercising with this phone at all, however, if you treat this phone right, it will also be your best friend. The phone is too big to workout with as it will fall out of your sweat pants.
Think of this phone as a woman, be sensitive to it and it will support you like no one else ever could, but if you so much as hurt it, it will not function and cease to work with you until you can find a professional to fix the problem.
Pros: Bright display, Realistic color, Built-in speakers, high def, beautiful, water resistant, long battery life
Cons: Too big, fragile
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US