Customer reviews from Samsung US
Samsung - Refurbished Galaxy S8+ 4G LTE with 64GB Memory Cell Phone (Unlocked) - Midnight Black
Average customer rating
4.7
(1,065 Reviews)
Rating breakdown 1,065 reviews
5 Stars
873
4 Stars
112
3 Stars
29
2 Stars
19
1 Star
32
92%of customers recommend this product.
(
948 out of
1,026)
Customer Reviews for Samsung - Refurbished Galaxy S8+ 4G LTE with 64GB Memory Cell Phone (Unlocked) - Midnight Black
Customer Rating
2
Screen is INCREDIBLY fragile
on July 27, 2017
Posted by: Quiv3r
Expertise:Intermediate
Look, I take pretty good care of my phones, especially when I first purchase them because I want to keep them in like-new condition until the case and screen protector I order arrives (usually 2 days). I've had this phone for about that long and I already have a pretty significant scratch and I don't even know how it happened.
I kept it in my pocket with nothing else and facing inwards towards my leg since that side of the pants is softer. Somehow a vertical scratch appeared and I am literally afraid to use this phone because of how much money it costs and how long I need to keep it in a new condition in order to trade it in for a new phone. If I already have a scratch on it 2 days in I don't know what to expect after a year and a half. Been using the Galaxy S series since the S5, never had this problem with any other phone. The S7 Edge I have with a case and no screen protector has no such scratches on it and that has taken A LOT of abuse. Multiple drops, even face flat and on the edges (with the case obviously), had keys in my pocket with it, wallet, pens, not one noticeable scratch, just very light ones you would have a hard time seeing even trying to get it visible in the right angle and lighting.
I got the phone specifically for the beautiful screen and now I have to look at this scratch that I don't even understand how it happened since I babied the phone these 2 days I've had it. Didn't think I could possibly be this disappointed with a phone.
Cons: Did not meet expectations, Poor quality, extremely fragile, expensive for the quality
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, but fragile
on July 31, 2017
Posted by: Lumpy1234
from Spencer, WI
Expertise:Intermediate
Get a very good case. The screen needs extra protection. Otter box have nothing to protect it. Need a wallet type. Had the phone in my front pocket of my shorts sat down and crunched it against my tobacco
Pros: Bright display, Realistic color, Lightweight, Built-in speakers
Cons: infinity screen very fragile
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on August 8, 2017
Posted by: jackde65
from Boston, MA
Expertise:Intermediate
There is no doubt in my mind that this phone is the top of the line. The only negative is the price. If you can get a deal from your cell phone service provider go for it. I am not a reviewer of technical aspects of the phone. I am just a regular consumer that is ecstatic with this beautiful phone.
Pros: Bright display, Realistic color, Durable, Built-in speakers
Cons: high price
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
the only thing to complaint about
on August 10, 2017
Posted by: NYHaitian
from Long Island, New York, USA
Expertise:Expert
The only thing i have to complain about is the screen , one of the great features that were advertised was that the fact that the screen was super strong and durable. I have not dropped this phone not once , i have a case on this phone since i received it from pre ordering it when pre ordering was allowed , and yesterday (8/9/17) after having it since April , not even a full 4 months , and it cracked . While having the case . not in order to repair it is going to cost a butt load of money on a phone that i have had for not even 6 months. this is not ok. We as the consumer, after paying allllllll this money for an (outside of the screen ) is an AMAZING product , the screen should not be this fragile.
Pros: Bright display, Realistic color, Lightweight, Built-in speakers
Cons: screen glass is too fragile
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite phone
on August 13, 2017
Posted by: Rebelforlife
from Rebelforlife
This is by far my favorite phone of all that I have had. It's fast, sleek, durable, lightweight, and has a lot of memory. I have not had one issue with this phone. I think It is a million times better than the iPhone (which I had and did not like one bit). Good job Samsung!
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
High quality and feature packed!
on August 14, 2017
Posted by: AllieAdmin
from Cleveland, OH, USA
Expertise:Expert
I normally only recommend the odd number Galaxy S phones but this the first even number that Samsung got right the first time. The performance is what I expect from Samsung, fast with great battery life. The security features are top notch. I would recommend this to anyone looking for quality phone. Water-resistant 1.5 meters for 30 minutes!!
Pros: Bright display, Built-in speakers, water-resistant, high security, integrate your gear products, amazing camera, health monitoring
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone i have had
on August 18, 2017
Posted by: Jmoff12
from Dallas Texas
Expertise:Expert
Great phone!!! if i could i would buy the note but they are really expensive but worth every cent.
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
Cons: very expensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing quality and riveting design
on August 19, 2017
Posted by: Techlover91
from Raleigh,NC
Expertise:Intermediate
This phone surpasses all phones on the market in my personal opinion. The features that this phone offers is limitless and the power this phone gives is undeniably breathtaking. I highly recommend this phone to anyone who is trying to enjoy life on a different level.
Pros: Bright display, Durable, Lightweight, Built-in speakers, compact
Cons: froze one time on me
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US