Customer reviews from Samsung US
Samsung - Refurbished Galaxy S8+ 4G LTE with 64GB Memory Cell Phone (Unlocked) - Midnight Black
Average customer rating
4.7
(1,065 Reviews)
Rating breakdown 1,065 reviews
5 Stars
873
4 Stars
112
3 Stars
29
2 Stars
19
1 Star
32
92%of customers recommend this product.
(
948 out of
1,026)
Customer Reviews for Samsung - Refurbished Galaxy S8+ 4G LTE with 64GB Memory Cell Phone (Unlocked) - Midnight Black
Customer Rating
2
Im on my 3rd one
on August 16, 2018
Posted by: Waylonsmommy
from Texas
Expertise:Expert
The S8+ is very sensitive. Your better off carrying it in bubble wrap with you cause if you drop it..even on carpet it can crack the screen. I am on my third one and I wish I would have stayed with a Iphone. I've always been a fan of android but this phone messes up so much. It will freeze and I have had it where the picture will go to half of screen leaving the bottom black and It took me forever to get my phone to power off to restart it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Pixels flickering everywhere,horrible screen burns
on August 24, 2018
Posted by: Altctrldelete
from Utah
Expertise:Expert
Bought s8 plus 9 months ago, 4 months ago pixels started flickering everywhere, and 5 months ago start seeing screen burns in multiple areas of the phone. I took advance precautions and use my phone less, lowered screen quality, lowest brightness possible with no positive effect it got alot worse. I didn't drop my phone until about a week ago, the pixels actually got better after that. The back glass barely cracked. Best phone i ever had besides screen burns everywhere and bixby button and durability is a 1 out of 20. Oh and the pixels go away in YouTube landscape.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Was great until warranty expired
on October 1, 2018
Posted by: Armindaimccain
from Wellman, ia
Expertise:Expert
I have never had an issue with a phone. But 1 month after warranty expired it did the burn in on the screen. Im angry
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for an average user
on October 6, 2018
Posted by: Iamtheboss
from Vancouver, WA
Expertise:Intermediate
I got this phone and have overclocked it with a large amount of apps. It drains the battery since I have Offce 365 on it as well.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Okay phone
on October 12, 2018
Posted by: MrLoneWolf
from Lansdale, PA
Expertise:Beginner
This works okay but still has some problems. Unlike the S7+ battery is better.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Best Phone I Ever Had
on November 18, 2018
Posted by: raphievila
from Marble Falls, TX
Expertise:Intermediate
Very Snappy, never slow down on me, images from the camera are awesome, even better than the Note 9, which I replace this phone with. Durable, and truly stands to its promise and features. Water Resistant and Fast Wireless Charging are now a most for me, I've been spoiled.
I would've given it 5 stars, but too many apps for the same functions and Samsung Apps cannot be uninstalled. Would've preferred that my phone asked me which app I would rather use during initial set up. I love the Google Messages app better than Samsungs, as well as Gmail App over Email.
Love Knox and Secure Folder, but please add an option to be able to move files from the Secure Folder to my PC, if I had to move files out of the Secure Folder to transfer to PC beats the purpose of having a Secure Folder in the first place.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great screen, bad multitasking
on December 24, 2018
Posted by: thenordwulf
from Portland, OR
Expertise:Expert
I loved the phone when it first came out. Everything was perfect for it, all the apps were fine, until it got older, more upgrades/newer standards, more newer phones, caused the phone to lag behind in performance. Really thin! Note 9 is a glass tank compared to the solid s8+ with no scratches, durability is awesome. Terrible 4k performance in recording.
I would recommend this to a friend!
Features
5
Performance
2
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fast and sweet - built for out of warranty claims!
on January 16, 2019
Posted by: TactileTech
from AL
Expertise:Intermediate
All as good as you might imagine except:
1) back covered in slippery glass. Slipped through my fingers on Day 2 and shattered bottom-left-rear glass. Buy a cover before you buy this phone. Get non-slip tactile stuff on the long edges or you will be sorry.
2) Samsung chose to add the oldest Quick Charge, QC 4.0 has been out for quite a while, and they fielded this with QC 2.0!!! WHY? (forums say it's due to Samsung's refusal to pay Qualcomm royalties).
1) back covered in slippery glass. Slipped through my fingers on Day 2 and shattered bottom-left-rear glass. Buy a cover before you buy this phone. Get non-slip tactile stuff on the long edges or you will be sorry.
2) Samsung chose to add the oldest Quick Charge, QC 4.0 has been out for quite a while, and they fielded this with QC 2.0!!! WHY? (forums say it's due to Samsung's refusal to pay Qualcomm royalties).
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US