Customer reviews from Samsung US
Samsung - Refurbished Galaxy S8+ 4G LTE with 64GB Memory Cell Phone (Unlocked) - Midnight Black
Average customer rating
4.7
(1,065 Reviews)
Rating breakdown 1,065 reviews
5 Stars
873
4 Stars
112
3 Stars
29
2 Stars
19
1 Star
32
92%of customers recommend this product.
(
948 out of
1,026)
Customer Reviews for Samsung - Refurbished Galaxy S8+ 4G LTE with 64GB Memory Cell Phone (Unlocked) - Midnight Black
Customer Rating
4
ALmost perfect
on November 16, 2017
Posted by: Anonymous
from Irving
[This review was collected as part of a promotion.] Would rate the the phone is 8 out of the 10
Screen is awesome. Just wish the top and bottom bezels were a bit smaller.
The OS is a bit cluttered and overly complex for my taste
Battery is better then average and boy do I love the fast charging.
Fingerprint reader is horrible compared to my iphone.
Phone has stayed super fast and had no issues with multitasking or playing any games what so ever.
Overall it is a great phone. Just not sure it is for me. I wish the home button would be able to permanently stay on screen and love the tweak ability of the phone. And it seems to be a high quality, well built phone that will last years to come.
Written by a customer while visiting The Insiders
Customer Rating
2
Love the phone Hate what happened
on November 24, 2017
Posted by: AbbeG
from Dallas, TX, USA
I bought this phone back in May and I loved it since yesterday. Yesterday on Thanksgiving I was really busy and I forgot to charge my phone and it went completely dead on me. I had placed it on the charger and nothing happened it just remained dead. I tried troubleshooting it and still nothing the phone just remains dead and I'm now without a phone. Good thing I have insurance but I had to come out of pocket to cover the deductible even though this issue is not my fault. I did nothing to my phone except not charge it and this is just ridiculous!
Pros: Bright display, Lightweight, Built-in speakers
Cons: Did not meet expectations, dont let it die or it might stay dead.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice display but too big for my hand.
on November 30, 2017
Posted by: hacketteria
from New York, NY, USA
The phone, the UI and the OS are all fine, but the device is just too big. Im 5' 11" and have normal sized hands for a man that size and even for me its hard to reach buttons at the top of the screen without moving my entire hand up. I like a smaller phone where I only need to move my fingers without readjusting my grip on the device.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
WONDERFUL LOOKING PHONE
on November 30, 2017
Posted by: NuNuANDAronna
from Chattanooga, TN, USA
Expertise:Intermediate
I really like this phone, i would recommend it to my friends. BUT after seeing the NEGATIVE REVIEWS, I HOPE THAT I DONT REGRET BUYING IT.
Samsung, what are you doing for the people that have complained about the screens breaking for NO reason? Are you trying to make it right? Will this be like the Note 7? Wait until people get hurt due to fire, then you RECALL THE PRODUCT? Luckily PEOPLE still support you and buy your products. How much will it cost you to make it right with the few people that have broken screens on thier phone? Especially if its not thier fault.... ANYWAY, I HOPE YOU GET THIS SITUTATION RESOLVED. I HAVE CONVINCED MY SON AND MY FIANCE TO PURCHASE YOUR S8+
Samsung, what are you doing for the people that have complained about the screens breaking for NO reason? Are you trying to make it right? Will this be like the Note 7? Wait until people get hurt due to fire, then you RECALL THE PRODUCT? Luckily PEOPLE still support you and buy your products. How much will it cost you to make it right with the few people that have broken screens on thier phone? Especially if its not thier fault.... ANYWAY, I HOPE YOU GET THIS SITUTATION RESOLVED. I HAVE CONVINCED MY SON AND MY FIANCE TO PURCHASE YOUR S8+
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
Cons: Did not meet expectations, Poor quality, screen breaks easy, too expensive and cheaply build
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
THIS PHONE IS ACTUALLY NOT GOOD.
on December 8, 2017
Posted by: DREWLS6
from Denver, CO, USA
Expertise:Expert
IVE HAVE SAMSUNG PHONES FOR AS LONG AS I CAN REMEMBER. I HAVE HAD THE GALAXY S8+ FOR 5 MONTHS NOW AND IM READY TO GET RID OF SAMSUNG PHONES.ITS SO SLOW, KEYBOARD IS SLOW, APPS ALWAYS CRASH. I WOULDNT RECCOMEND.
Pros: Bright display, Realistic color
Cons: Did not meet expectations, not durable
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Galaxy S8+
on December 16, 2017
Posted by: Enelra
from Arizona, USA
Expertise:Expert
I've had this phone for over a year and have never had a problem with it. I had the S6 edge+ and thought the S7 was a down grade, then you came out with the S8 and the S8+. I buy nothing but Samsung and will never use anything else!
All the updates just make it that much better!
All the updates just make it that much better!
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S8+ Cracked Screen
on January 4, 2018
Posted by: kzaj
from New Mexico, USA
Expertise:Intermediate
I've owned the S8+ for 5 months and will now be switching to a different brand. The phone slipped out of my hand onto my gravel driveway and cracked - even with a case! Of all the cell phones that I've owned, this has never happened - the Gorilla Glass 5 is not all it's "cracked" up to be! For the price of this phone, I will not buy another one.
Pros: Bright display
Cons: Did not meet expectations, Poor quality, delicate screen
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Was a Iphone Loyalist....I will never go back
on January 26, 2018
Posted by: KG313
from Detroit
Expertise:Intermediate
I love my phone. I will never go back to Iphone!! I truly enjoy this phone. great quality and easy to use. I am extremely happy with this phone.
Pros: Bright display, Built-in speakers
Cons: can not find an cover to completely enclose the ph
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US