Customer reviews from Samsung US
Samsung - Refurbished Galaxy S8+ 4G LTE with 64GB Memory Cell Phone (Unlocked) - Midnight Black
Average customer rating
4.7 out of 5
4.7
(1,065 Reviews)
Open Ratings Snapshot
Rating breakdown 1,065 reviews
5 Stars
873
4 Stars
112
3 Stars
29
2 Stars
19
1 Star
32
92%of customers recommend this product. 
(
948 out of 1,026
)
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Customer Reviews for Samsung - Refurbished Galaxy S8+ 4G LTE with 64GB Memory Cell Phone (Unlocked) - Midnight Black
Customer Rating
1 out of 5
1
Malfunctioning device
on September 20, 2018
Posted by: Sambica
from São Paulo
Expertise:Intermediate
I'm so unhappy with my S8+ (955U1). Apparently, warranty only covers in US. So I'm not in US anymore, I have a bootlooping bricked-8.0 phone.
Thanks Samsung!
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
I hate this phone
on September 14, 2018
Posted by: Mattymatt
I bought this about a month ago and im kicking myself for it. I bought a case that does nothing but protect the back. This morning it fell like 4 inches and cracked. WORSE PHONE I EVER PURCHASED.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
4 out of 5
4
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung product I've ever owned
on September 6, 2018
Posted by: Gagerade
from Atlanta, GA
Expertise:Expert
I've had this phone for well over a year now. It is simply the most amazing technology I've ever ownerd.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love Samsung
on September 3, 2018
Posted by: Im_tripn2311
from Fort Worth, TX
Expertise:Expert
I have bought Samsung products since 2006 when I got my first plasma TV. From appliances to electronics, in my home it's Samsung. I've bought every galaxy since the S3. I haven't upgraded to the S9+ and don't feel like it's worth it. They throw all these specification upgrades at you like it's gonna be a so much better than the 8. Well, unless you're particular about a camera upgrade, they are virtually, in my opinion, the same. This phone in my opinion, will get me through a few years without upgrading. Anyway, the screen is perfect size with the edges. I felt the S7 was a bit too small. The colors and the edges make the phone seem 3 dimensional. It has a lot of unique features and some upgrades to security. I've setup fingerprint, facial recognition, and my favorite the iris feature. It scans your eyes to unlock the phone. I have an Otterbox that's like gel, kind of flexible type. And my screen cover has saved me tons of drops with the screen hitting first. Thanks to my crystal clear, heavy duty but lightweight, ZAGG cover.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!
on August 29, 2018
Posted by: Eyewantvictims
from Los angeles
Expertise:Intermediate
I wanted a phone that I can rely on for almost everything and it didnt disappoint.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pixels flickering everywhere,horrible screen burns
on August 24, 2018
Posted by: Altctrldelete
from Utah
Expertise:Expert
Bought s8 plus 9 months ago, 4 months ago pixels started flickering everywhere, and 5 months ago start seeing screen burns in multiple areas of the phone. I took advance precautions and use my phone less, lowered screen quality, lowest brightness possible with no positive effect it got alot worse. I didn't drop my phone until about a week ago, the pixels actually got better after that. The back glass barely cracked. Best phone i ever had besides screen burns everywhere and bixby button and durability is a 1 out of 20. Oh and the pixels go away in YouTube landscape.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything I expected and hoped it would be.
on August 18, 2018
Posted by: Mr White
from Austin, Tx
Expertise:Intermediate
I had the Note 4 prior to this phone so the upgrade was a huge step up. It took some time to get use to the phones dimensions. The phone is skinny and tall. At first I wasn't sure about it, but the performance took all reservations away. This phone is fast, its powerful, and reliable. The absolute best part about this phone is that it is completely waterproof. You can swim with it, take photos/videos underwater, talk and text in the rain. It's truly amazing and worry free. Looking forward to the newer models and have already heard great things about the S9 and Note 9.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever had
on August 18, 2018
Posted by: Moca223
from Michigan
Expertise:Intermediate
Its a huge upgrade from the s7. The screen is huge and great for movies, the display is very accurate, and I love having the buttons on the front removed for a bigger screen
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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