Customer Reviews for LG - 1420 Sq. Ft. Window Air Conditioner and 1420 Sq. Ft. Heater - White
Customer Rating
2
Poor heating function
on January 30, 2019
Posted by: Larry Holcomb
from Elgin, Ok.
Purchased in summer 2018 and AC works great however when I turned on the heat in the winter it did not even blow warm air. Requested service and repairman said that heater coils were working fine but he even admitted that it did not even blow warm air. Bought for my 1200 sq. ft. workshop that is well insulated but when you are standing in front of the unit while it is blowing it feels like cool air with no heat. Would not buy this unit for it's heating function as it is a waste of money.
No, I would not recommend this to a friend.
Features
2
Value
2
Response from lg.comBy CS, Social Media , January 31, 2019
Oh no! That's not what we expect to hear after purchasing this unit. I understand the frustration with the heating feature not performing properly. I appreciate the feedback needed to alert us about this dilemma. If you’re in need of support or assistance, please reach out to us via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport and you also can contact us at 1-800-243-0000 for additional help. Thanks! ^ CS
[This review was collected as part of a promotion.] I bought this air conditioner a couple of weeks ago. I really like the fact that you can set the temperature to what you want and on power saver. It cools my house very good.
[This review was collected as part of a promotion.] had to repalace my two year old same model as the compressor when out and the repair man told me it would cost over $625. to fix it! didn't make sense so i bought a new one and will definatly get an extended warranty.
[This review was collected as part of a promotion.] It has been a blessing with all the hot muggy days...we can set it at 74, cool, low fan and it will be so cool in our house...plus it’s easy to clean...we love it‼️
I am happy, but one thing the energy save is different from what I'm used to. Once it reaches set temp. The air conditioner comes on every 3 minutes to check air quality. This feature should have different time setting. Every 3 minutes seams excessive.