Customer reviews from frigidaire.com
Frigidaire - 14.6 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4.3
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
64
4 Stars
23
3 Stars
12
2 Stars
2
1 Star
5
87%of customers recommend this product.
(
58 out of
67)
Customer Reviews for Frigidaire - 14.6 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
3
Worried
on June 6, 2019
Posted by: Barbie 2
from Smithtown, NY
[This review was collected as part of a promotion.] I have had Frigidaire for over 25 years. I replaced it with this Energy Efficient model. It has been 48 hours and the machine runs ALL OF THE TIME ! Is this energy efficient?? Won’t this raise my PSEG electric bill ? Is this normal ? I’m worried. My old machine did not run like this.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, June 13, 2019
Hello, Barbie 2.
We appreciate you for stopping by and making us aware of your recent experience.
I am disappointed to learn you are not happy with the performance of your refrigerator.
Thanks to recent improvements in insulation and compressors, today's refrigerators use much less energy than older models. Most newer refrigerators are designed to save energy. These units are equipped with low energy consumption fans and compressors, so they may run a lot more; which is normal.
Did you know? ENERGY STAR certified refrigerators are about 9 percent more energy efficient than models that meet the federal minimum energy efficiency standard and help us reduce our impact on the environment. For more details about your fridge’s energy star rating please click the following link https://www.energystar.gov/.
Based on the details you provided, I do show you have a diagnostic service call scheduled. I am confident our specialists and authorized service provider team will be able to pinpoint the issue you are experiencing.
Please keep us updated on your service call. We can be reached at 800-374-4432 and available Monday through Friday from 8:30 am-8pm EST. Or, you may send an email to socialcare@frigidaire.com.
Best Regards-
Derrick
We appreciate you for stopping by and making us aware of your recent experience.
I am disappointed to learn you are not happy with the performance of your refrigerator.
Thanks to recent improvements in insulation and compressors, today's refrigerators use much less energy than older models. Most newer refrigerators are designed to save energy. These units are equipped with low energy consumption fans and compressors, so they may run a lot more; which is normal.
Did you know? ENERGY STAR certified refrigerators are about 9 percent more energy efficient than models that meet the federal minimum energy efficiency standard and help us reduce our impact on the environment. For more details about your fridge’s energy star rating please click the following link https://www.energystar.gov/.
Based on the details you provided, I do show you have a diagnostic service call scheduled. I am confident our specialists and authorized service provider team will be able to pinpoint the issue you are experiencing.
Please keep us updated on your service call. We can be reached at 800-374-4432 and available Monday through Friday from 8:30 am-8pm EST. Or, you may send an email to socialcare@frigidaire.com.
Best Regards-
Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Ice machine
on June 20, 2019
Posted by: Macawblue
from Beaufort, SC
[This review was collected as part of a promotion.] This is the second one of the same kind I purchased recently. The first one lasted a very long time and was moved a lot. This refri has the best and fastest ice maker you could hope for. We’re very happy
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on July 30, 2019
Posted by: Dougbl
[This review was collected as part of a promotion.] Nice features and works and looks great! I like the convenience of water and ice delivery on door. The lighting on the inside is so helpful and makes my old fridge look just antiquated. This was a great purchase!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broke down within a week
on July 30, 2019
Posted by: Tere17
[This review was collected as part of a promotion.] We purchased this fridge on 7/23 and within a few days it stopped working.
Response from frigidaire.comBy Online Outreach Specialist, August 1, 2019
Oh no, Tere17! Thank you for taking the time to write to us. We're sorry to hear that your experience has not been positive.
While we expect that our products will meet and even exceed our consumer expectations, the events that you encountered is not typical of the products that we produce day in and day out. Rest assured, we make every effort to manufacture quality products, and your concerns have not gone unnoticed.
Please take a moment to contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
While we expect that our products will meet and even exceed our consumer expectations, the events that you encountered is not typical of the products that we produce day in and day out. Rest assured, we make every effort to manufacture quality products, and your concerns have not gone unnoticed.
Please take a moment to contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Extra large freezer
on August 27, 2019
Posted by: Jeane15
[This review was collected as part of a promotion.] I bought 18 cubic foot the store upgraded to 20 cubic feet and when I got the warranty scanned it comes up 15 cubic feet
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great, very nice.
on August 27, 2019
Posted by: Kalelopaka
[This review was collected as part of a promotion.] Bought this to replace my old Frigidaire that had been great for over 15 years. This model is almost identical to the one I had, with a few improved features. So glad I made the decision to stick with Frigidaire.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excellent refrigerator, though leveling it isn't
on August 28, 2019
Posted by: jps84
[This review was collected as part of a promotion.] The instructions suggest that you can easily level this refrigerator - this is inaccurate, there's no trivial way to level it and no adjustments that can be made to it. You need to use shims.
That aside, it's great - energy efficient, reliable, keeps things super cool. Smaller than my old refrigerator with more volume to store things in.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid basic fridge
on September 2, 2019
Posted by: SunnyK
[This review was collected as part of a promotion.] I bought the fridge a month ago as a replacement for a basement/beer refrigerator that was 30+ years old. What a difference in energy usage! We wanted a basic no frills fridge that works well without spinning the energy meter too much, and this item has delivered met our needs.
Written by a customer while visiting frigidaire.com