Customer reviews from frigidaire.com
Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.2
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
30
4 Stars
13
3 Stars
5
2 Stars
0
1 Star
5
90%of customers recommend this product.
(
44 out of
49)
Customer Reviews for Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
5
Lots of room, very nice glass pull out shelves.
on December 27, 2018
Posted by: Candy T
from Antioch, CA
[This review was collected as part of a promotion.] This was a replaced of a Frigidaire we had for 31 years. So was so excited to get this one. Expecting the same years with it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Efficient refrigerator
on January 17, 2019
Posted by: justinekbs
from Los Angeles, CA
[This review was collected as part of a promotion.] We bought this refrigerator a year ago and the only thing I am not happy with is that it doesn’t come with a cover for the light bulb in the refrigerator. I don’t like that we can easily hit the bulb, I’m trying to find where I can locate and order that part ..
I would recommend this to a friend!
Response from frigidaire.comBy R'Shaye , Online Outreach Specialist , February 1, 2019
Hello, Justinekbs. I understand your concern regarding the light cover. I will be happy to assist. Here is a link that could possibly help you with the light cover. https://www.frigidaire.com/Filters--Accessories/Refrigerator-Accessories/240412701/ Should you need any additional assistance, please call our Customer Care Team at 1.888.203.1389 Mon-Fri 830a-8p EST.-R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on April 14, 2019
Posted by: TinLin
[This review was collected as part of a promotion.] Very happy with this fridge. It’s larger on the inside than you’d expect. I can turn the setting to coldest and my fridge items don’t freeze, which is definitely a perk. It’s very quiet.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst ever
on April 26, 2020
Posted by: Cindy 65
[This review was collected as part of a promotion.] We got this fridge from a company that helps with ur electric bill. They said my fridge was pulling too much watts an they wanted to give .e a more efficient fridge well everything HAS BROKE. The crispers all the side handles and i have to keep it set on COLDEST or my freezer dont freeze. This was the worst thing i ever did was let them take my fridge for their JUNK and I cant get anyone to help me.
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , April 29, 2020
Hello there, Cindy 65! Thank you for taking the time to provide us with that feedback. We are disheartened to hear that your experience with our product has been less than positive. We want to do all that we can to help you. If you have not done so already, please reach out to us directly. We are available by phone at 1 (800) 374-4432 or via Live Chat online. Monday through Friday from 8:30 am to 8 pm EST. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
1
Problem after 1 year
on August 11, 2020
Posted by: sharon9
[This review was collected as part of a promotion.] I have had this product serviced 3 times since 2018. I am currently waiting for service for the 4th time since July 2019. The refrigerator stops cooling! The freezer is cold, the refrigerator is warm.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 28, 2020
Hello, sharon9!
Thank you for reaching out to us. We are sorry to hear of the issue with the refrigerator not cooling. We have reviewed and see where service has been scheduled to address your concerns. If this issue is not resolved, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for reaching out to us. We are sorry to hear of the issue with the refrigerator not cooling. We have reviewed and see where service has been scheduled to address your concerns. If this issue is not resolved, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com