Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.4
(176 Reviews)
Rating breakdown 176 reviews
5 Stars
112
4 Stars
46
3 Stars
7
2 Stars
4
1 Star
7
90%of customers recommend this product.
(
75 out of
83)
Customer Reviews for Frigidaire - 18 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
4
As good as expected
on May 16, 2018
Posted by: Satchang
from Philadelphia
[This review was collected as part of a promotion.] I bought this fridge a month ago and have been pretty satisfied. Because of the narrow door way in my house, I didn't have a lot of choices to choose from, but this model has turned out to be a good one.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
HORRIBLE FRIDGE UGH
on October 30, 2018
Posted by: PINKY35
from NY
[This review was collected as part of a promotion.] word to the wise I would steer clear of this model due/brand due to terrible noises when running its constant, VERY loud and sounds like its going to die like its struggling and ITS BRAND NEW OMGGGGGGGGG! BAD NEWS!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , November 1, 2018
Hi PINKY35!
Thank you for taking the time out to leave your feedback on your purchase. We understand that some sounds coming from your refrigerator can be a little bothersome. Variable-speed compressors operate at a higher speed and pressure when first starting. The noise should lessen as the refrigerator continues to run and balances pressures. You may also hear sounds such as rushing, blowing or whistling air; which may create minimal sounds from forced air and is a normal part of the operations.
Should you experience any unusual sounds, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- Ciara
Thank you for taking the time out to leave your feedback on your purchase. We understand that some sounds coming from your refrigerator can be a little bothersome. Variable-speed compressors operate at a higher speed and pressure when first starting. The noise should lessen as the refrigerator continues to run and balances pressures. You may also hear sounds such as rushing, blowing or whistling air; which may create minimal sounds from forced air and is a normal part of the operations.
Should you experience any unusual sounds, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works Well
on April 10, 2018
Posted by: ReviewerPerson1234
from Philadelphia, PA
[This review was collected as part of a promotion.] I have not had any major issues. Nothing stood out as particularly note-worthy, in either a good or bad way.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Ed73
on July 10, 2018
Posted by: Ed73
from New Jersey
[This review was collected as part of a promotion.] Shelves are the perfect size! The drawers are large to accommodate fruits and vegetables! It runs very quiet, and it looks great! I am very happy I picked this refrigerator!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Did not make it a year.
on April 28, 2019
Posted by: Disappointed41
from Peterborough Ontario
I bought this refrigerator a less than a year ago and it just stopped working. I got two repair guys to look at it and both of them said this refrigerator needed to be replaced. I am so disappointed. I had great experiences with Frigidaire in the past but I think those days might be over.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, April 29, 2019
Hi, Disappointed41!
We apologize that you have experienced disappointment with your refrigerator. We are happy to have the opportunity to help! Based on the information on file, you are currently working with one of our authorized technicians for a resolution. We attempted to contact them by phone for an update, and left a voicemail advising them to contact you at their earliest convenience so further information can be provided on the status of your repair.
Should you need further assistance, or if you are unable to get in contact with your technicians, please reach out to us at 1-800-374-4432 Monday-Friday 8:30am-8pm EST at your convenience so that we may continue assisting you.
Best,
Ashton
We apologize that you have experienced disappointment with your refrigerator. We are happy to have the opportunity to help! Based on the information on file, you are currently working with one of our authorized technicians for a resolution. We attempted to contact them by phone for an update, and left a voicemail advising them to contact you at their earliest convenience so further information can be provided on the status of your repair.
Should you need further assistance, or if you are unable to get in contact with your technicians, please reach out to us at 1-800-374-4432 Monday-Friday 8:30am-8pm EST at your convenience so that we may continue assisting you.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
3
Keeps temperature correct, quiet.
on September 15, 2019
Posted by: BarbMT
Have owned for 2 1/2 months. Our previous refrigerator was 19 cubic feet, this one is 18. I miss that 1 foot ! This one is quiet. My complaint is with the door bins. They are open at the bottom so bottles fall out ! And this means there are some items I cannot put in the door bin. This is very annoying. My friend purchased the same refrigerator, (smooth door, mine is textured), and his door bins are not open at the bottom. When you view the item on the web site you can not see this. Also - I wish the drawers were sturdier.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , September 17, 2019
Hi, Barb35! We appreciate you taking the time out to share your feedback with us and bringing your concerns to our attention. Please know that our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
We do recommend placing your larger items in the middle and lower bins and your smaller items in the top door bin. Also, check to see if your fridge is on a leveled surface. An unleveled surface may affect the door opening/closing or the items you have placed inside the door bins/shelving.
We certainly hope this information is helpful to your experience. Should you have any questions, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
We do recommend placing your larger items in the middle and lower bins and your smaller items in the top door bin. Also, check to see if your fridge is on a leveled surface. An unleveled surface may affect the door opening/closing or the items you have placed inside the door bins/shelving.
We certainly hope this information is helpful to your experience. Should you have any questions, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
4
Door bins allow bottles to fall out.
on December 5, 2019
Posted by: BarbMT
It is hard to tell by the photo on this site, but the door bins on this model have a bar to contain your items and this bar is away from the door shelf. This allows bottles to fall out. Even bottles as big as salad dressings will fall out. Wish I had bought a different model.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Size
on December 15, 2019
Posted by: Benton0624
[This review was collected as part of a promotion.] We have a relatively small kitchen. We loved the Frigidiare as it is the perfect size for us. There are plenty of adjustable shelves to fit gallon-size milk, 2-liter bottles and various sizes of pots and pans. The bottom vegetable and fruit drawers really keep the produce fresh. The door shelves are very functional and can store a variety of bottles, cans, eggs and miscellaneous items. The ergonomics in this 'little' fridge is super good. Oh and it is surprisingly quiet. We can hardly ever hear it running at all. We are really happy we bought this refrigerator.
Written by a customer while visiting frigidaire.com