I have paid for this new dryer and really want it to work, but I have been having the following problems: I have not been able to get my dryer to dry clothes, unless I turn it on to another or same cycle 2 or 3 times. I have tried "Heavy Duty" for 70 minutes, then "More Dry", and maybe still not dry. This happens with light loads and heavy loads. I also seem to be getting lint on the backside of the lint screen, and I am putting it in the slot correctly. I clean the screen after every load. I read the manual and directions twice.
Recently in September I purchased a new washer and dryer. It was the perfect price, style, & size to fit my basement. I'm very pleased with my appliances.
I bought this several months ago was surprised at the size of the drying area, the settings are simple, timing is easily managed and clothes are NOT in a knot and easily removed when drying time is complete. A really good buy.