Customer reviews from lg.com
LG - 2.3 Cu. Ft. 9-Cycle Washer and 7-Cycle Dryer Electric Combo - White
Average customer rating
3.7
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
43
4 Stars
12
3 Stars
8
2 Stars
4
1 Star
18
67%of customers recommend this product.
(
50 out of
75)
Customer Reviews for LG - 2.3 Cu. Ft. 9-Cycle Washer and 7-Cycle Dryer Electric Combo - White
Customer Rating
4
Easy Installation & Great Space-Saver
on November 2, 2015
Posted by: LocalDougy
from Chicago
We opted for this unit instead of a stacked washer/dryer so that we could gain the extra closet space that the previous W/D set took up. Giving up the dryer and gaining that usable space is significant when living in a small condo. It'll be nice to install some shelving and additional storage.
The setup took less than 20 minutes. I followed the instructions, but it is simple enough that all you need to do is attach the water hoses, clip the drain hose in place, plug in the power cord and start washing.
The laundry capacity is decent, but probably less than what I was previously able to do. A full wash & dry cycle can easily take ~1 - 1.5 hrs. So, you'll just have to adjust your schedule to washing smaller loads more frequently. We'll be using the delayed start feature so a load is done during the day and then we can do another one or two at night.
The setup took less than 20 minutes. I followed the instructions, but it is simple enough that all you need to do is attach the water hoses, clip the drain hose in place, plug in the power cord and start washing.
The laundry capacity is decent, but probably less than what I was previously able to do. A full wash & dry cycle can easily take ~1 - 1.5 hrs. So, you'll just have to adjust your schedule to washing smaller loads more frequently. We'll be using the delayed start feature so a load is done during the day and then we can do another one or two at night.
Pros: Style/Design, easy to use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Product
on February 3, 2017
Posted by: Derfdog
from Centerburg, OH, United States
[This review was collected as part of a promotion.] We downsized to an in-law suite and had to give up our big side by sides, we did not like the over/under washer dryer models because we are not tall and had a hard time reaching the controls on the top of the dryers. We did some research on the web and found the LG Washer/Dryer combo. We ran our first FULL load and like a lot of people found out it took forever to dry the clothes. After READING the manual a second time we ran smaller loads and everything came out clean AND dry.
Thank you LG!
Thank you LG!
Pros: Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great for Smallish or quirky spaces!
on February 6, 2015
Posted by: Quid Wilson
from Atlanta, GA, USA
We purchased this unit for our new investment property. It's perfect for the small utility room which has NO dryer vent! This unit's size and condensation drying are a perfect match. Originally we purchased a stack washer-dryer from another maker, and upon install we found it was a lemon. On top of that, we had to use a dryer box which only blew hot air into the room which also contains the furnace.
Its effective, quiet and has a ton of features. I would highly recommend this 2-in-1, especially for quirky spaces like my rental utility closet. On ultra- high, the dryer shakes, despite being completely leveled and not shaking before hand. So It cannot be used on ultra-high, but otherwise it performs perfectly! Love it!
Pros: Performance, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Perfect combo unit
on August 27, 2016
Posted by: Brian43
from SC, United States
[This review was collected as part of a promotion.] Perfect combo unit if you have limited space. Probably not the unit you want if you have a 5 person family, but is perfect for my purposes. Timer function is helpful and the unit is easy to operate
Pros: Features/Settings, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Not that impressed...
on September 22, 2017
Posted by: LHAcorn
from Chicago, IL, United States
[This review was collected as part of a promotion.] Perhaps it was the salesman not really explaining the product well -- perhaps it's the questions I didn't ask. Unless you pick a drying cycle WHEN you pick the washing cycle, you cannot go back and partially dry anything. The cycles themselves are incredibly long.. sometimes taking up to 90 to 120 minutes for something that you would swear should only take 45 minutes at most. I'm really not impressed. I realize that it's difficult to find ventless dryers... but I would not recommend nor buy this product if I had to do over. It was sooooo expensive.. and doesn't really meet my needs. And my washing needs are pretty simple!
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
Perfect product for our needs!
on August 23, 2018
Posted by: janhirschy
from Rural Wisconsin
[This review was collected as part of a promotion.] We've used this washer/dryer combo for 3 years and have had nothing but the best luck with it. The machine washes very well. One cannot leave a large load of the wet laundry for the dryer to tumble so I use sensibly sized laundry loads if I plan to wash and dry. When the weather permits, our preference is outdoor line drying. Another positive spin-off is that the washer doesn't use much water and doesn't require as much laundry soap. We've saved a lot on both fronts. We have a septic system so it is important to minimize water usage; this machine fits the bill so well. We are thankful that our contractor suggested that we consider the LG combo to use in our small log cabin home. The machine doesn't require an outside exhaust, so no hole through the thick wooden logs. Uses standard 110 electric outlet. The clothes are dried by some new technology that works fine. They come out of the machine, after drying cycle, feeling slightly damp. In a few seconds, the clothes don't feel damp and are ready to fold. I operate the dryer on damp cycle because I've found that the regular setting leaves the clothes even drier than I prefer, which sets more wrinkles. Wrinkles aren't a problem for me on the damp setting.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Poor product
on May 8, 2019
Posted by: Serena21
from New York, NY
I bought this for two years and it started to have drying issues after the first year, and today when I was doing my laundry the water just wouldn’t drain, I tried all the suggested troubleshoot methods LG suggested on the internet with no hope of restoring it. I am very unsatisfied with the quality of this product.
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy Chris, Customer Service, May 9, 2019
It sounds like we'll need to walk through some troubleshooting for your Washer-Dryer combination unit. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP
Written by a customer while visiting lg.com
Posted by: aachan
from Philadelphia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this machine in April 2016 for my tenants in a small apartment. No tenants complained about the machine until my last tenant who said clothes don't get dried. Now I moved in this apartment myself and am using it with a joy. It's a stream operation, without needing to move clothes from washer to dryer. I set the longest dryer time for all my clothes and come out perfect. I don't even see the electric bill went up. I'm glad that I didn't replace the machine when the tenant complained. Either he did not follow the written "how to" directions or just wanted to complain about anything possible for his gain.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality, camera
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com