Customer reviews from bose.com
Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Average customer rating
3.9
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
474
4 Stars
116
3 Stars
63
2 Stars
65
1 Star
120
Customer Reviews for Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Customer Rating
4
It has great sound but not much bass
on February 18, 2019
Posted by: xen0n_1616
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I got this around Christmas, has great sound but too my surprise there wasn't much bass, wasn't much of a problem to me though, also very comfortable with the over ear design.
Written by a customer while visiting bose.com
Customer Rating
4
Sorry
on February 20, 2019
Posted by: Agadore
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] Great headphones! Not Sony’s though. I spent lucratively to see the difference. The ability to change fields with an app is what’s up!
Written by a customer while visiting bose.com
Customer Rating
2
QC 35 First generation Bluetooth Problems
on February 22, 2019
Posted by: Sai
Gender:Male
Length of ownership:1 year or longer
I have bought QC35 First generation 2 years back and was a happy customer until recently when the bluetooth in it connects automatically when switched off as well. I have updated the software thinking that it would solve the issue. But the issue is persistent and I practically stopped using this product after this issue. Any pointers on how to solve this issue would be highly appreciated.
Response from bose.comBy Mohsin_S, Bose Support, February 26, 2019
Hello Sai,
Thanks for providing your review of the QC35 Series II wireless headphones. We're sorry you're having issues with your set. We recommend contacting our technical support team who can help come up with a further solution.
Contact information here: https://bose.life/2v8YQJ0
Thank you again
Thanks for providing your review of the QC35 Series II wireless headphones. We're sorry you're having issues with your set. We recommend contacting our technical support team who can help come up with a further solution.
Contact information here: https://bose.life/2v8YQJ0
Thank you again
Written by a customer while visiting bose.com
Customer Rating
4
Not 100% Noise Canceling
on March 11, 2019
Posted by: UMD21
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] Five months ago, I bought my headphones and altogether I LOVE them but do NOT expect noise to be completely canceled. I do not like my music loud so if someone is talking on the phone or to their friends, I can still hear them. They claim noise canceling headphones but not 100% noise canceling to protect themselves. But the music does sound great and are super comfortable too that's why I kept them.
Written by a customer while visiting bose.com
Customer Rating
4
Heaaches
on June 4, 2019
Posted by: Connor G
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I bought these headphones over a year ago now, every time I use them for long periods of time the noise cancelling feature gives me a headache. They sound great and look great and feel great but to be honest I would wait until the Bose 700's to come out.
Response from bose.comBy Charlotte, Technical Support, June 6, 2019
Hello! Thank you for taking the time to review the QC35 II's.
I'm sorry to hear that you are experiencing these headaches with the noise canceling activated. This is not a widely reported issue however this can be the case for a small percentage of people when using headphones, and sometimes even without active noise canceling.
This is one of the reasons that we offer a 30-day return policy on our headphones where you can return them for a full refund.
If you have any questions, please do reach out to us and we'll be happy to help.
Have a great day!
I'm sorry to hear that you are experiencing these headaches with the noise canceling activated. This is not a widely reported issue however this can be the case for a small percentage of people when using headphones, and sometimes even without active noise canceling.
This is one of the reasons that we offer a 30-day return policy on our headphones where you can return them for a full refund.
If you have any questions, please do reach out to us and we'll be happy to help.
Have a great day!
Written by a customer while visiting bose.com
Customer Rating
3
Second pair where 1 speaker went out within a year
on June 13, 2019
Posted by: Doug
Gender:Male
Length of ownership:6 months
Love the head phones but frustrated with the quality of the speakers.
Response from bose.comBy Anne S, Customer Service, June 14, 2019
Hi Doug,
It's great to hear that you like your QC35 II headphones. The issue you have been experiencing is very unusual and I invite you to contact our Customer Service. Our colleagues will be happy to help you trouble shoot your headphones, and should this be unsuccessful, they'll be able to explore the service options that are available to you.
All the best,
Anne
It's great to hear that you like your QC35 II headphones. The issue you have been experiencing is very unusual and I invite you to contact our Customer Service. Our colleagues will be happy to help you trouble shoot your headphones, and should this be unsuccessful, they'll be able to explore the service options that are available to you.
All the best,
Anne
Written by a customer while visiting bose.com
Customer Rating
4
Help
on July 1, 2019
Posted by: Bosed out Sed
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I absolutely love my headset these are a replacement set and they are showing charged but will not turn on I really need
Written by a customer while visiting bose.com
Customer Rating
4
Bose Fan
on September 2, 2019
Posted by: ocean157
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Bought this headphones 3 weeks ago as a replacement for the legacy QC15 which btw are still performing great. Bluetooth made me take the step forward. I find the headphones a bit heavy therefore, for me, this are a bit uncomfortable. The band does not have the leatherette material i was used to on the QC15, so for sure that does not help on the weight feel of the headphones. Noise canceling is great. For me Bose has the best NC headphones in the market. With regards to the sound, Although, the sound is impeccable, i find the bass to be too high therefore, it has less of a neutral setting which is what i loved about the QC15.
I am looking forward for Bose to come up with a more lightweight bluetooth headphone option, with a more neutral sound or with an equalizer in which you can control the output. Always a Bose fan and will continue to be.
I am looking forward for Bose to come up with a more lightweight bluetooth headphone option, with a more neutral sound or with an equalizer in which you can control the output. Always a Bose fan and will continue to be.
Written by a customer while visiting bose.com