Customer reviews from bose.com
Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Average customer rating
3.9
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
474
4 Stars
116
3 Stars
63
2 Stars
65
1 Star
120
Customer Reviews for Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Customer Rating
4
Great set of headphones the case not so great
on January 3, 2019
Posted by: bobraree
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I love my headphones but the zipper on the storage case was not working on the first unzip. The fine zipper teeth just didn't mesh, should of considered a larger tooth zipper.
Written by a customer while visiting bose.com
Customer Rating
2
Huh ?
on January 3, 2019
Posted by: Ivan
Gender:Male
Length of ownership:1 month
While they are soundproof, I'm not sure they work.
Response from bose.comBy Mohsin_S, Bose Support, January 7, 2019
Hello Ivan,
Thanks for taking the time to provide a review of QC35 wireless headphones. Just to clarify, the headphones use our Acoustic Noise Canceling technology and we do not claim to cancel 100% of all sounds. However, we're sorry to hear about your experience and we'd like for you to be satisfied with our products! Please reach out to ensure you're getting the most out of your headphones.
Link to the community: https://community.bose.com/
Additional contact info: https://bose.life/2LXQA9c
Thank you again
Thanks for taking the time to provide a review of QC35 wireless headphones. Just to clarify, the headphones use our Acoustic Noise Canceling technology and we do not claim to cancel 100% of all sounds. However, we're sorry to hear about your experience and we'd like for you to be satisfied with our products! Please reach out to ensure you're getting the most out of your headphones.
Link to the community: https://community.bose.com/
Additional contact info: https://bose.life/2LXQA9c
Thank you again
Written by a customer while visiting bose.com
Customer Rating
4
Good sound
on January 3, 2019
Posted by: Taz
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought headphones a month a go, I have tried new Sony and these bose gives you way better sound quality. Will be nice if you could be able to adjust sound with a equalizer. B even without it sounds great. Use it in an plane a very nice sound with wires connection , I enjoy the movie
Written by a customer while visiting bose.com
Customer Rating
3
The quality of phone conversation is not good
on January 10, 2019
Posted by: Danny
Gender:Male
Length of ownership:1 month
I use the headphones a lot while I am on the train. Every time when I answer a call, the person on end of the call keeps complaining about there is a lot of background noise, and not able to hear me clearly
Response from bose.comBy Mohsin_S, Bose Support, January 15, 2019
Hello Danny,
We thank you for providing feedback on the QC35 Series II wireless headphones. Sorry that you're not pleased with the phone call quality. Just so that you know, we tuned the communication microphones, mainly used for telephone conversations, to the human voice frequency range.
In a loud environment where there are voices in the background, it’s possible the microphones will pick up those background voices and bring up the gain. This can send the background voices through to the far end person on a call. We suggest that you try moving to a quiet location and test the call again to see if that helps.
If you need any further assistance, please feel free to reach out to us by clicking here: https://bose.life/2v8YQJ0
Thanks again
We thank you for providing feedback on the QC35 Series II wireless headphones. Sorry that you're not pleased with the phone call quality. Just so that you know, we tuned the communication microphones, mainly used for telephone conversations, to the human voice frequency range.
In a loud environment where there are voices in the background, it’s possible the microphones will pick up those background voices and bring up the gain. This can send the background voices through to the far end person on a call. We suggest that you try moving to a quiet location and test the call again to see if that helps.
If you need any further assistance, please feel free to reach out to us by clicking here: https://bose.life/2v8YQJ0
Thanks again
Written by a customer while visiting bose.com
Customer Rating
4
Great Headphones, BUT wished I got them in Black
on January 14, 2019
Posted by: Will
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Headphones are great, but the grey ear pads start turning a yellowish color. I really wished I got the all black ones.
Written by a customer while visiting bose.com
Customer Rating
3
Good sound/noise c, ok microph, poor connectivity
on January 18, 2019
Posted by: Ed
Length of ownership:1 month
I've owned 2 Bose noise cancelling headphones. The sound is as good as the previous ones, but the microphone captures a lot of background noise. Also, the earphones don't seem to have an app for a windows/Dell laptop...
Response from bose.comBy Mohsin_S, Bose Support, January 21, 2019
Hello Ed,
Thanks for taking the time to provide a review of the QC35 Series II wireless headphones. For clarification, the Bose Connect app is available for only Apple and Android devices.
We see that you're having trouble with the microphones, we're sorry to hear that. To provide a little more information in regards to that, we tuned the communication microphones to the human voice frequency range. In a loud environment where there are voices in the background, it’s possible the microphones will pick up those background voices and bring up the gain. To help, we recommend that you try moving to a quieter location and try making a call.
If you feel that you're headphones are not functioning correctly, please feel free to contact our technical support team who can assist: https://bose.life/2v8YQJ0
Thanks again
Thanks for taking the time to provide a review of the QC35 Series II wireless headphones. For clarification, the Bose Connect app is available for only Apple and Android devices.
We see that you're having trouble with the microphones, we're sorry to hear that. To provide a little more information in regards to that, we tuned the communication microphones to the human voice frequency range. In a loud environment where there are voices in the background, it’s possible the microphones will pick up those background voices and bring up the gain. To help, we recommend that you try moving to a quieter location and try making a call.
If you feel that you're headphones are not functioning correctly, please feel free to contact our technical support team who can assist: https://bose.life/2v8YQJ0
Thanks again
Written by a customer while visiting bose.com
Customer Rating
4
Great sound, great noise canlation,can't clean
on January 24, 2019
Posted by: Jeffrey 223
Length of ownership:6 months
[This review was collected as part of a promotion.] I'm happy I bought these I am able to get more work done on my commute and focus mor. I get nervous though that if something were to get into the rotatar and joints I won't be able to clean it.can someone please tell me how.
Written by a customer while visiting bose.com
Customer Rating
4
awesome headphones
on January 24, 2019
Posted by: skipper
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I love these headphones. very comfortable as well.
the only downfall, the connection between the phone and the headphones is like 30-50 ft, you lose connection anything more than that.
the only downfall, the connection between the phone and the headphones is like 30-50 ft, you lose connection anything more than that.
Written by a customer while visiting bose.com