Customer reviews from bose.com
Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Average customer rating
3.9
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
474
4 Stars
116
3 Stars
63
2 Stars
65
1 Star
120
Customer Reviews for Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Customer Rating
3
Poor maximum volume level
on November 5, 2019
Posted by: Craig
Gender:Male
Length of ownership:1 week
I just got my qc35 ii headphones and am disappointed in the maximum volume, i listen to it at max to enjoy but can't believe theres no more to enjoy.
Written by a customer while visiting bose.com
Customer Rating
4
Good not great
on January 14, 2021
Posted by: Solo
Gender:Male
Length of ownership:1 month
They are not the best which is what Bose is known for at least in my opinion. The noise canceling is good not great. They are comfortable I'll give them that. The battery life is not as good as I'd hoped. Finally it's not really important but annoying to me, usb mini instead of USBC in 2020... I mean really come on, at this price point, Bose has a lot catching up to Sony to do.
Written by a customer while visiting bose.com
Customer Rating
5
Best headphones money can by
on December 25, 2017
Posted by: Anonymous
Gender:Male
I just upgraded from my beats to thes and I have to say these headphones are sooo much better than my old beats and they sound soo much better than my old headphones to and with the google assist they are so helpful wen I am driving and it is hard to answer the phone I could just say to google assist pick up the phone and it will
Written by a customer while visiting bose.com
Customer Rating
4
great experience!
on March 8, 2018
Posted by: DrTaZ
Gender:Male
2 weeks using them, not dissapointed at all, I'm not a big fan of over-the-ear head phones but I give a opportunity to this model and they are great, nice sound quality, don't feel tired from wear them about 6 hous in a row. The noise cancelling systems works great but whe is to the max I can feel like a pressure in to my ear so i have to use it in MID cancelling mode.
not 5 stars just to the lack of instructions on the use of them, need the charging volt. values in order to know if I'm able to conect them to the mobile charger not damaging the headphones or if Im only able to charge them only in the USB port of the laptop.
Written by a customer while visiting bose.com
Customer Rating
2
Not enough bass and sound quality as expected
on September 9, 2018
Posted by: axif
Gender:Male
Length of ownership:1 week
After months of waiting finally got it, however I am very much disappointed by the sound quality, especially poor bass. Tried several music sources, it only get's a little better with source enhancements which is unacceptable. I have owned boss speakers before and music is best without source enhancements. Actually I am writing this review after one day use. Extremely sad.
Response from bose.comBy Jesse_B, Bose Support, September 11, 2018
Hello, Axif.
Thank you for taking the time to write a review on your QuietComfort 35 wireless headphones II. We're sorry to hear that the headset's sound quality and bass response didn't meet your expectations.
We would recommend ensuring that your QC35 II is updated to the latest firmware (currently 3.1.8) and that the Bose Connect app is also updated. (The current Bose Connect app version is 6.2.2.)
We appreciate your feedback, and we can assure you that our engineers are always working to improve our products. Have a great rest of your week.
Thank you for taking the time to write a review on your QuietComfort 35 wireless headphones II. We're sorry to hear that the headset's sound quality and bass response didn't meet your expectations.
We would recommend ensuring that your QC35 II is updated to the latest firmware (currently 3.1.8) and that the Bose Connect app is also updated. (The current Bose Connect app version is 6.2.2.)
We appreciate your feedback, and we can assure you that our engineers are always working to improve our products. Have a great rest of your week.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound
on December 28, 2018
Posted by: Greg
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] These headphones sound great, are lite, fit very well and hold a charge for a long time. I am have some connection issues moving from iPad to iPhone.
Written by a customer while visiting bose.com
Customer Rating
3
Wish I can pump up the volume!
on February 11, 2019
Posted by: GlennBX
Length of ownership:3 months
[This review was collected as part of a promotion.] These headphones are amazing , the sound is amazing with excellent noise Cancelation! BUT — in order for me to really enjoy it I have to almost pump the volume to its make and can’t go any louder ?? Wish I could in order to really enjoy them to it’s fullest!!
Response from bose.comBy Mohsin_S, Bose Support, February 13, 2019
Hello Glenn!
Thanks for providing your review of the QC35 Series II wireless headphones. Glad you're enjoying your headphones. We appreciate the feedback on the volume. We recommend that you verify the volumes on the source device itself and the app. There might be additional volume settings that may need to be adjusted. You can also test the headphones with other devices to see if you experience the same.
If you need our assistance with anything, please feel free to reach out to us by clicking here: https://bose.life/2v8YQJ0
Thanks again.
Thanks for providing your review of the QC35 Series II wireless headphones. Glad you're enjoying your headphones. We appreciate the feedback on the volume. We recommend that you verify the volumes on the source device itself and the app. There might be additional volume settings that may need to be adjusted. You can also test the headphones with other devices to see if you experience the same.
If you need our assistance with anything, please feel free to reach out to us by clicking here: https://bose.life/2v8YQJ0
Thanks again.
Written by a customer while visiting bose.com
Customer Rating
2
Not Worth It
on March 13, 2019
Posted by: Nico
Gender:Male
Length of ownership:1 year or longer
Great sounding however clarity can be improved , bass is a bit dead though I prefer it than Sony's overpowering bass. Noise cancelling is good but not worth the price in comparison to Sony's. More comfortable than Sony's doesn't heat easily and is quite light. The casing provides a decent protection, app is very useless, no find feature so once you lose it say bye to it. The most major flaw in my opinion is it's relatively frequent audio dropouts, lost of connection despite my phone being 15cm away. I expected better for 550 AUD
Response from bose.comBy Sam_F, Bose Technical Support, March 19, 2019
Hi Nico! Thank you for your review of the QuietComfort 35 ii headphones.
We are sorry to hear that your product was not functioning to the standard you expect from us. We do apologise for this, and we will work to set things right for you. The issue you are describing does not sound like normal behaviour and we certainly want to resolve this for you.
If you get in touch with Customer Service they will be more than happy to run through further troubleshooting, and look into possible options of replacement if your headphones are not performing correctly.
You can find contact details here - https://bose.life/2f4nJid
Have a great day!
We are sorry to hear that your product was not functioning to the standard you expect from us. We do apologise for this, and we will work to set things right for you. The issue you are describing does not sound like normal behaviour and we certainly want to resolve this for you.
If you get in touch with Customer Service they will be more than happy to run through further troubleshooting, and look into possible options of replacement if your headphones are not performing correctly.
You can find contact details here - https://bose.life/2f4nJid
Have a great day!
Written by a customer while visiting bose.com