Customer reviews from bose.com
Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Average customer rating
3.9
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
474
4 Stars
116
3 Stars
63
2 Stars
65
1 Star
120
Customer Reviews for Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Customer Rating
1
Horrible for calls
on December 1, 2017
Posted by: marchiori98
Gender:Male
Terrible to make calls on skype, choppy when arrives notification such as Skype, wapp, calendar, I dont recommend.... regret to purchase.
Response from bose.comBy Tony_g, bose support, December 5, 2017
Hi, Thank you for sharing your experience with the QC 35 Series II wireless headset. We are sorry to hear about the experience you had.We would like to assist you in getting the most out of your headset. You may feel free to reach out to us at 1800-282-2673 Mon - Fri 8 AM - 9 PM anytime. Thank you again. Best Regards
Written by a customer while visiting bose.com
Customer Rating
5
Noice
on March 20, 2019
Posted by: D
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I wish the person next to me couldn't hear my music.
Written by a customer while visiting bose.com
Customer Rating
1
No Airplane Adapter?????
on March 12, 2018
Posted by: Bob in NC
Gender:Female
The Bose QC 35 included an the airplane adapter and a nice place to put it in the case. The Bose QC 35 II does not. Wow, this is really disappointing product regression for Bose.
Written by a customer while visiting bose.com
Customer Rating
1
Lots of connection issues. Extremely disappointed
on January 1, 2018
Posted by: Rebeca
Gender:Female
I bought these headphones two months ago and i am so disappointed with the connection issues. They always disconnect out of the sudden and it takes a long time to connect them to any device.
Will never buy this brand again
Response from bose.comBy Tony_g, bose support, January 5, 2018
Hi,
Thanks for sharing your experience with the QC35 series II. we are concerned to hear about the connectivity issues you are experiencing and would like to look into it further.
When you get the chance, please reach out to customer support. Here is a link you can use. http://bose.life/2qwENj4 . Click on your country, scroll down to "Contact Us"
We are looking forward to hearing from you!
Thank you
Thanks for sharing your experience with the QC35 series II. we are concerned to hear about the connectivity issues you are experiencing and would like to look into it further.
When you get the chance, please reach out to customer support. Here is a link you can use. http://bose.life/2qwENj4 . Click on your country, scroll down to "Contact Us"
We are looking forward to hearing from you!
Thank you
Written by a customer while visiting bose.com
Customer Rating
5
Highest Quality
on December 10, 2018
Posted by: Lisa
Gender:Female
[This review was collected as part of a promotion.] I liked them so much I've bought 2 more as gifts. Everyone loves them!
Written by a customer while visiting bose.com
Customer Rating
1
Doesn't connect and noise cancellation is awful
on April 10, 2019
Posted by: Grant
Gender:Male
Length of ownership:3 months
I bought this a few months ago. It worked fine for a while, but now the nose cancellation doesn't work. I can hear the sound of my breathing amplified through the headset whenever I use it. In addition, the device also no longer connects with my phone. I paid roughly $350 for these and I'm very disappointed. Hopefully this issue will be resolved.
Response from bose.comBy Zoe , Bose Support , April 11, 2019
Hello Grant,
Thank you for your review. I am so sorry to hear you are having issues with your QC35II's, I would recommend trying a product reset as this might be able to help with these issues.
To reboot your headset:
• Turn off the headset and wait 30 seconds
• Plug the headset into a wall outlet using a USB charger, then wait 5 seconds
• Unplug the USB cord from the headset and wait 1 minute
• Turn on the headset
It might also be a good idea to reset your phones as well, but also remove the Bluetooth connection from both devices, so it's a fresh start.
I hope this helps, have a great day!
Thank you for your review. I am so sorry to hear you are having issues with your QC35II's, I would recommend trying a product reset as this might be able to help with these issues.
To reboot your headset:
• Turn off the headset and wait 30 seconds
• Plug the headset into a wall outlet using a USB charger, then wait 5 seconds
• Unplug the USB cord from the headset and wait 1 minute
• Turn on the headset
It might also be a good idea to reset your phones as well, but also remove the Bluetooth connection from both devices, so it's a fresh start.
I hope this helps, have a great day!
Written by a customer while visiting bose.com
Customer Rating
2
Really Bose..., come on!
on December 16, 2019
Posted by: abc
Ok, so I just received my Bose Quiet Comfort headphones. I open the box and no owner's manual of any kind. I thought Bose was above that. So.... I've been on-line for the last 1/2 hr. printing an owners manual (that doesn't fit the page). My time is more valuable than that. Hey Bose, if your listening (no pun intended), I would be willing to pay the extra 79 cents for you to include an owner's manual..., just REALLY disappointed in you!!!!
Response from bose.comBy Keith, Customer Support, December 18, 2019
Hello!
I'm sorry to hear you were unhappy about not receiving a manual with your Quiet Comfort Headphones.
Here at Bose, we are committed to maintaining sustainable principles and practices. As part of this, we keep our in-depth manuals and guides online here. https://bose.life/2PYwAlN
I'm glad you were able to find these already. If you do require any further information on your headphones, reach out to us at the following link and we'll be happy to help. https://bose.life/2P7Tuqt
Keith - Customer Support
I'm sorry to hear you were unhappy about not receiving a manual with your Quiet Comfort Headphones.
Here at Bose, we are committed to maintaining sustainable principles and practices. As part of this, we keep our in-depth manuals and guides online here. https://bose.life/2PYwAlN
I'm glad you were able to find these already. If you do require any further information on your headphones, reach out to us at the following link and we'll be happy to help. https://bose.life/2P7Tuqt
Keith - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
I like the functionality.
on November 23, 2020
Posted by: JOMAMA
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I wish it had more bass and louder. The accessories are better than my other purchase.
Written by a customer while visiting bose.com