Customer reviews from bose.com
Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Average customer rating
3.9
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
474
4 Stars
116
3 Stars
63
2 Stars
65
1 Star
120
Customer Reviews for Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Customer Rating
4
The sound is amazing
on October 8, 2017
Posted by: Arjungarg1794
Gender:Male
I got it a month ago from the UK . The sound of these headphones are amazing but the noise cancellation is not as I thought it would be .
Written by a customer while visiting bose.com
Customer Rating
4
quite comfort 35
on January 16, 2018
Posted by: mike b
Gender:Male
i bought these but they do not block out wind when walking a disappointment
Written by a customer while visiting bose.com
Customer Rating
3
I hope the battery life on the new ones is better.
on February 12, 2018
Posted by: LifeBehindTheLens
I’ve had the previous version of this headphone for a little over a year and I’m sad to report that my battery life on a full charge is getting shorter all the time. It makes me truly bothered. I love these headphones, but now I don’t know if I should’ve spent all that money. This review would’ve been 5 Star and then some if they had even maintained the lower battery life that was claimed on my version.
Response from bose.comBy Emmet, Bose Support, February 27, 2018
This is not a typical experience, please contact us for assistance. https://www.bose.com/en_us/support.html
Written by a customer while visiting bose.com
Customer Rating
3
Nice but
on February 20, 2018
Posted by: Matt
Gender:Male
Great headphones, not a bad price. My only issue is that it will only connect to my ipod adapter late at night while my other wireless headphones (jvc) dont. I guess its a indicater that i should use my ipod any longer
Written by a customer while visiting bose.com
Customer Rating
3
crack sounds exists and cushion break really quick
on October 10, 2018
Posted by: sicabella
Gender:Female
Length of ownership:1 year or longer
the noise cancellation is amazing on first use, apparently, I cannot expect it will perform like earbud lol. I use it on daily basis and really helped me focus on my work. two pairs fo cushion has broke since I first use. there is randomly appear crack sound when I open noise cancellation function. no improvements after updated my software up to date.
Response from bose.comBy Mohsin_S, Bose Support, October 12, 2018
Hello Sicabella,
Thank you for providing your review of the QC35 Series II wireless headphones. We are sorry to hear about the multiple issues you had with them. This is definitely not the experience we want you to have, and we encourage you to give us a call to ensure you're getting the most out of the QC35's.
Contact information: https://bose.life/2LXQA9c
Thank you again.
Thank you for providing your review of the QC35 Series II wireless headphones. We are sorry to hear about the multiple issues you had with them. This is definitely not the experience we want you to have, and we encourage you to give us a call to ensure you're getting the most out of the QC35's.
Contact information: https://bose.life/2LXQA9c
Thank you again.
Written by a customer while visiting bose.com
Customer Rating
2
Useless in airplanes, but great noise cancelling.
on October 15, 2018
Posted by: Fred
Gender:Male
Length of ownership:6 months
I bought these headphones chiefly to use on flights. For that reason I am very disappointed. The sound-cancelling effect is fantastic and the headphones generally keeps contact with my Bluetooth devices (disconnecting maybe 1/hour on average) so on that side all is good. To my surprise and due to bad research on my part, the headphones cannot use the noise cancelling effect on flights, when used with a cord. That is already a big drawback but I might have bought the headphones anyway. However, the contact between headphones/cable (That came with the headphones) and the in-airplane entertainment system (or for that matter my Samsung pad, by Lenovo computer and my MacBook air) is extremely bad. Depending on how it is connected, there is only mono-sound, and/or very distorted sound. --> Maybe I had a bad specimen, but my conclusion is that the cable came from Bose, and the bad connection is chiefly between their own cable and the headphones...not with the connecting device...and I can thus not use the headphones for their(my) main purpose.
Response from bose.comBy Mohsin_S, Bose Support, October 16, 2018
Hello Fred,
Thank you for providing your review of the QC35 Series II wireless headphones. We are sorry to hear about the difficulty you had. The active noise cancellation and EQ can function when using the backup audio cable. Please verify the condition of the cable and be sure the headset is powered on.
If you continue to experience an issue, please feel free to reach out to us on our Community or email to ensure you're getting the most out of your QC35.
Link to our community: https://community.bose.com/
Addition contact information: https://bose.life/2LXQA9c
Thank you again.
Thank you for providing your review of the QC35 Series II wireless headphones. We are sorry to hear about the difficulty you had. The active noise cancellation and EQ can function when using the backup audio cable. Please verify the condition of the cable and be sure the headset is powered on.
If you continue to experience an issue, please feel free to reach out to us on our Community or email to ensure you're getting the most out of your QC35.
Link to our community: https://community.bose.com/
Addition contact information: https://bose.life/2LXQA9c
Thank you again.
Written by a customer while visiting bose.com
Customer Rating
2
Cant figure out how to get noise cancelling to wor
on October 23, 2018
Posted by: Richard
Gender:Male
Length of ownership:1 week
Just bought yesterday. Before I set the up the button on the left headphone worked to change the amount of noice cancelling. But seems now that I have connected to my phone for Alexa to work that button is for Alexa only and I cant figure out how to just have the noice cancelling on the headset. No manual at all not even a small one to help with stuff like this
Response from bose.comBy Mohsin_S, Bose Support, October 25, 2018
Hello Richard,
Thanks for providing your review of the QC35 Series II wireless headphones. We are sorry to hear about the trouble you're having. Please download the Bose Connect app to your mobile device to program what you'd like the Action button to do.
Once the app recognizes the headset, please tap the gear icon for the settings menu and click "Action Button".
Here's a link to the support article for future reference:
https://bose.life/2Pigk0V
If there is anything else we can help with, please reach out to us on our Community or by phone.
Link to our community: https://community.bose.com/
Additional contact info: https://bose.life/2LXQA9c
Thank you again!
Thanks for providing your review of the QC35 Series II wireless headphones. We are sorry to hear about the trouble you're having. Please download the Bose Connect app to your mobile device to program what you'd like the Action button to do.
Once the app recognizes the headset, please tap the gear icon for the settings menu and click "Action Button".
Here's a link to the support article for future reference:
https://bose.life/2Pigk0V
If there is anything else we can help with, please reach out to us on our Community or by phone.
Link to our community: https://community.bose.com/
Additional contact info: https://bose.life/2LXQA9c
Thank you again!
Written by a customer while visiting bose.com
Customer Rating
4
It works as the name suggested!
on November 6, 2018
Posted by: Prayudi
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I am a Sennheiser products fan for like 7 years, earphones and a Momentum headphone. But I never had an Active Noise Cancelling ones, I have to admit, decide to switch to this Bose product for my first ANC headphones simply because of its name. And boy, I should have purchased it earlier! I use it while commuting, it cancels most of the engine sound. I use it on my long trip by train, I SWEAR TO GOD THERE WAS A CRYING BABY behind my seat and the cry is cancelled!!
I usually listen to Pink Floyd, and sometimes 90s ballad like Whitney Houston at half to 3/4 volume with High Noise Cancellation. Never at full volume.
I give 4-stars because the sound quality is not that superb, just good. And the airplane adapter is replaced by a piece of foam, which i have to keep it inside the case to prevent the earcups scratching against each other.
I usually listen to Pink Floyd, and sometimes 90s ballad like Whitney Houston at half to 3/4 volume with High Noise Cancellation. Never at full volume.
I give 4-stars because the sound quality is not that superb, just good. And the airplane adapter is replaced by a piece of foam, which i have to keep it inside the case to prevent the earcups scratching against each other.
Written by a customer while visiting bose.com