Customer reviews from bose.com
Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Average customer rating
3.9
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
474
4 Stars
116
3 Stars
63
2 Stars
65
1 Star
120
Customer Reviews for Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Customer Rating
5
Loving Bose
on February 15, 2018
Posted by: D1ag0
Gender:Male
Loving Bose product, it is not advanced fashion design to some people, but the personal preference of using QC 35 is stunning, I wanted this product a long time ago, just have a chance to have my own one today, it's already my desire necessity for daily belonging. it is comfortable, sound better than all products I have ever used, and using it is very simple and efficient.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome headphones for quality and sound
on March 20, 2018
Posted by: Vinith06
Gender:Male
I bought this 4 months ago and I use them daily when going to work , at home and for calls. I never had any issues with the functionality. Noice cancelling works great , I have many a times this helped me to avoid the disturbance. These are little bit expensive but worth it for the product. I used other noice cancelling head phones too , but this is the one I finally use everyday for all purposes .
Written by a customer while visiting bose.com
Customer Rating
3
Good sound
on August 21, 2018
Posted by: Jim
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Good sound, I am disappointed about paying full price and weeks later seeing them for $50.00 less. I think some of the bells and whistles are excessive,
Written by a customer while visiting bose.com
Customer Rating
4
Great for wireless, the audio jack is trash though
on October 5, 2018
Posted by: Anonymous
Gender:Male
Length of ownership:1 week
Bought these yesterday before a long trip and the included audio jack, is "loose" and doesn't actuqlly provide sound when fully plugged in, it was super finicky to get audio to both ear cups, very feustrating trying to watch a movie on the plane using these "wired" because the monitor in the chair in front of me didn't have a bluetooth to connect to...
I had to fiddle with the audio output jack in the monitor for it to send sound to the headset, and fiddle even more with the input jack on the left earcup to actually get full audio...
Will try wired with my phone later today, and see if the problem exists there as well.
Pretty disappointing if you ask me
Written by a customer while visiting bose.com
Customer Rating
2
Head strap frays over time
on October 15, 2018
Posted by: James
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Over time, the padded top of the headset frays over time, If you put them around your shirt, when not in use, the leather dye rubs off.,
Response from bose.comBy Mohsin_S, Bose Support, October 16, 2018
Hi James,
Thank you for providing your review of the QC35 Series II wireless headphones. We are sorry to hear about the experience you had. The soft covering materials of the headband are made up of Alcantara to provide a welcome comfort for all-day listening. This does look unusual and encourage you to contact the Bose technical support team so we may be of any assistance.
Contact information: https://bose.life/2LXQA9c
Thank you again.
Thank you for providing your review of the QC35 Series II wireless headphones. We are sorry to hear about the experience you had. The soft covering materials of the headband are made up of Alcantara to provide a welcome comfort for all-day listening. This does look unusual and encourage you to contact the Bose technical support team so we may be of any assistance.
Contact information: https://bose.life/2LXQA9c
Thank you again.
Written by a customer while visiting bose.com
Customer Rating
2
Questionable noise cancelling
on December 11, 2018
Posted by: zbd
Gender:Female
Length of ownership:3 months
Have used the product several times on flights and it isn't as noise cancelling as I thought they would be.
Response from bose.comBy Mohsin_S, Bose Support, December 13, 2018
Hey Zbd,
Thanks for taking the time to provide a review of the QC35 Series II wireless headphones. We are sorry to hear that your experience with them has not been so great. You will find inside the Bose Connect app the ability to adjust the level of noise canceling between three levels to better fit your environment.
Please feel free to reach out to us on our Community, and we can help to ensure you're getting the most out of your QC35 headphones.
Link to the community: https://community.bose.com/
Thank you again.
Thanks for taking the time to provide a review of the QC35 Series II wireless headphones. We are sorry to hear that your experience with them has not been so great. You will find inside the Bose Connect app the ability to adjust the level of noise canceling between three levels to better fit your environment.
Please feel free to reach out to us on our Community, and we can help to ensure you're getting the most out of your QC35 headphones.
Link to the community: https://community.bose.com/
Thank you again.
Written by a customer while visiting bose.com
Customer Rating
5
Love the features!!
on January 5, 2019
Posted by: yallnonan
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Bought for my husband -he loves the sound, the ease of operation and fit
Written by a customer while visiting bose.com
Customer Rating
1
Buyer Beware
on April 29, 2019
Posted by: Nathan
Gender:Male
Length of ownership:1 year or longer
I bought these headphones for the noise cancelling feature during long trips on the plane. They worked for the first year as expected, but a year later and just over the expired warranty, the headphones work but they have static through the speakers. I've tried using them on my iPhone and MacBook and it's obvious it's the headphones causing the issues. Buyer Beware.
Response from bose.comBy Liam_W, BOSE, May 1, 2019
Thank you for taking the time to review our QC35II headphones.
We're sorry to hear of the issues that you've had with these headphones and would be happy to try and help!
If you are hearing static through the speakers, we would recommend checking this on both Bluetooth and through the 2.5mm-->3.5mm cable provided to see if this is just an issue with one of these.
If this is just an issue with Bluetooth, we would recommend clearing the pairing list by holding the power button in the "Bluetooth" position for 10 seconds, until an audio prompt that this list is cleared is heard, then trying connections again.
If this is just through the cable, please try a replacement cable to see if this resolves this issue.
We would also recommend that the Headphones list as up to date on the Bose connect app. If not, please perform any updates that are available for these!
We hope this helps, and have a great day.
We're sorry to hear of the issues that you've had with these headphones and would be happy to try and help!
If you are hearing static through the speakers, we would recommend checking this on both Bluetooth and through the 2.5mm-->3.5mm cable provided to see if this is just an issue with one of these.
If this is just an issue with Bluetooth, we would recommend clearing the pairing list by holding the power button in the "Bluetooth" position for 10 seconds, until an audio prompt that this list is cleared is heard, then trying connections again.
If this is just through the cable, please try a replacement cable to see if this resolves this issue.
We would also recommend that the Headphones list as up to date on the Bose connect app. If not, please perform any updates that are available for these!
We hope this helps, and have a great day.
Written by a customer while visiting bose.com