Customer reviews from bose.com
Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Average customer rating
3.9
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
474
4 Stars
116
3 Stars
63
2 Stars
65
1 Star
120
Customer Reviews for Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Customer Rating
1
Connection lost intermittently
on August 1, 2018
Posted by: Shraddha
Gender:Female
Length of ownership:1 year or longer
I bought this headphone one year one month ago, and I am already facing issues with the Bluetooth connection and almost lostthe wireless feature of this headphone. I have been using this with an external wire.
Very disappointed by the purchase.
Response from bose.comBy Mohsin_S, Bose Support, August 3, 2018
Hello Shraddha,
Thank you for providing your review of the QC35 Series II wireless headphones. We are sorry to hear about the trouble you are having with these and can understand how disappointing that can be. We want to help! Please contact our Bose technical support team directly so we can take a closer look at the issues you are encountering.
Contact information:
1-800-379-2073
Mon. – Fri., 9 AM – 9 PM ET
Sat. 9 AM - 7 PM ET
Closed Sunday
We are looking forward to hearing from you!
Take care
Thank you for providing your review of the QC35 Series II wireless headphones. We are sorry to hear about the trouble you are having with these and can understand how disappointing that can be. We want to help! Please contact our Bose technical support team directly so we can take a closer look at the issues you are encountering.
Contact information:
1-800-379-2073
Mon. – Fri., 9 AM – 9 PM ET
Sat. 9 AM - 7 PM ET
Closed Sunday
We are looking forward to hearing from you!
Take care
Written by a customer while visiting bose.com
Customer Rating
1
I'd actually give them 0 stars if i could
on October 7, 2018
Posted by: Liam
Gender:Male
Length of ownership:3 months
I bought these headphones after they stopped making the wired version and these are absolutely awful. I've never hated a pair of headphones this much in my life. They dont stay connected even when the mp3 player or phone is less than a foot from me (7 inches. I measured how far it was from the headphones. 7 inches away and they dont connect.) This is with 3 different pairs of these and 5 different devices.
These did come with a cord I tried to use, but its very flimsy and thin and mine is already not connecting correctly with that either.
I will not be purchasing wireless headphones from bose ever again. I miss my wired ones so much. I'd still be using those and repurchasing those if I could.
These did come with a cord I tried to use, but its very flimsy and thin and mine is already not connecting correctly with that either.
I will not be purchasing wireless headphones from bose ever again. I miss my wired ones so much. I'd still be using those and repurchasing those if I could.
Written by a customer while visiting bose.com
Customer Rating
5
Incredible headset!!!
on September 22, 2017
Posted by: Ramón
Gender:Male
I bought this headset today and it makes work in the office so much better. The noise cancelling get’s rid of conversations and noises that can be distracting. The advanced features such as Google Assistant and notifications are a nice plus. These by far are the best headphones I have ever owned!
Response from bose.comBy Brian_M, Bose Support, September 28, 2017
Hi Ramón,
Thank you for sharing your review! We are glad to hear that you are enjoying these headphones while in the office. I use mine for the exact same reason! Thanks again for your feedback, and have a great day!
Thank you for sharing your review! We are glad to hear that you are enjoying these headphones while in the office. I use mine for the exact same reason! Thanks again for your feedback, and have a great day!
Written by a customer while visiting bose.com
Customer Rating
1
Picking up noise while on a phone call
on November 26, 2017
Posted by: Tuhin
Gender:Male
The headphones are great for music but absolutely terrible for phone calls. The microphone is very sensitive and picks up every little bit of outside noise in an amplied form. Dont buy it!!!!
Response from bose.comBy Mohsin_S, Bose Support, November 28, 2017
Hi Tuhin,
Thank you for sharing your review of the QC35 Series II headset. We are sorry to hear about the experience you had during phone calls. We tuned the communication microphones, mainly used for telephone conversations to the human voice frequency range. In a loud environment where there are voices in the background, it’s possible the microphones will pick up those background voices and bring up the gain. If possible, we recommend moving to a quieter environment.
We appreciate your feedback and want you to you know we are always available to help! Our contact number is 1800-379-2073, we're open Mon-Fri, 9 AM to 8 PM EST.
Thanks again and a have wonderful day!
Thank you for sharing your review of the QC35 Series II headset. We are sorry to hear about the experience you had during phone calls. We tuned the communication microphones, mainly used for telephone conversations to the human voice frequency range. In a loud environment where there are voices in the background, it’s possible the microphones will pick up those background voices and bring up the gain. If possible, we recommend moving to a quieter environment.
We appreciate your feedback and want you to you know we are always available to help! Our contact number is 1800-379-2073, we're open Mon-Fri, 9 AM to 8 PM EST.
Thanks again and a have wonderful day!
Written by a customer while visiting bose.com
Customer Rating
5
Never thought I'd use these as much as I do
on November 13, 2018
Posted by: BH317
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Other than my phone, this is the one item I own that I use every single day. It is no exaggeration to say it has changed my life. It is very expensive, but entirely worth it.
Two small complaints:
1) there needs to be a software/firmware update to allow it to not turn on noise cancelling by default. While I do enjoy the noise canceling feature, it sometimes makes me nauseous, and I would prefer to not have to turn it off every time I want to use the headphones.
2) the ear cups get very sweaty when you get even a little bit warm.
1) there needs to be a software/firmware update to allow it to not turn on noise cancelling by default. While I do enjoy the noise canceling feature, it sometimes makes me nauseous, and I would prefer to not have to turn it off every time I want to use the headphones.
2) the ear cups get very sweaty when you get even a little bit warm.
Written by a customer while visiting bose.com
Customer Rating
1
Intermittent quality dropoff to robot noise
on September 29, 2017
Posted by: exergamestation
Gender:Male
Quiet Comfort 35 wireless II - Every 40 minutes the sound quality plummets to a robot noise and I have to reboot the headphones - it must be a manufacturers defect on my pair.
In 2004 I purchased a pair of Bose and the earcups rotted away to nothing within 2 years. The replacement earcup leather foam was offensive how much it cost to replace.
They are very comfortable though!
Response from bose.comBy Brian_M, Bose Support, October 2, 2017
Hello exergamestation,
Thank you for sharing your experience with the QuietComfort 35 wireless headphones II. We're concerned to hear about the issue you've described. These headphones certainly weren't engineered to perform in this manner. We want to help and would love the opportunity to better your experience! Please give us a call at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 8 PM EST.
Thank you, and have a great day!
Thank you for sharing your experience with the QuietComfort 35 wireless headphones II. We're concerned to hear about the issue you've described. These headphones certainly weren't engineered to perform in this manner. We want to help and would love the opportunity to better your experience! Please give us a call at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 8 PM EST.
Thank you, and have a great day!
Written by a customer while visiting bose.com
Customer Rating
5
Totally awesome!
on September 12, 2018
Posted by: Jerry
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Love them. I don't want to go to the gym without them. Sound and noise cancelling are excellent. Delivered quickly. I got a second pair to give to my sister for her birthday and she is "blown away."
Written by a customer while visiting bose.com
Customer Rating
5
comfortable with great sound
on September 28, 2018
Posted by: jan
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought these for my team at work. The international travelers love them saying they are finally able to sleep on the plane. They are extremely comfortable, great for phone calls (except because of noise cancel might be shouting!) and great for music or just needing quiet at work for projects. Would buy again I guess is the best answer.
Written by a customer while visiting bose.com