Customer reviews from bose.com
Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Average customer rating
3.9
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
474
4 Stars
116
3 Stars
63
2 Stars
65
1 Star
120
Customer Reviews for Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Customer Rating
1
Poor Bluetooth Connection
on April 14, 2020
Posted by: CRuas
Gender:Male
Length of ownership:1 year or longer
I have this headphone for more than a year and have issues EVERY DAY! While listening to music suddenly become bad quality like an old radio and then I turn off and turn on and comes back to normal after a few minutes fighting against.
Response from bose.comBy Jeff G, Customer Support, April 16, 2020
Hello,
This should certainly not be happening. I would recommend unpairing the headphones from your music device, then establish a new connection to see if this helps to resolve the problem. Instructions can be found here: https://bose.life/2MFNi7V.
Still having issues? Please do not hesitate to get in touch with support here: https://bose.life/2Xll2Lo.
Kind regards,
Jeff G - Customer Support
This should certainly not be happening. I would recommend unpairing the headphones from your music device, then establish a new connection to see if this helps to resolve the problem. Instructions can be found here: https://bose.life/2MFNi7V.
Still having issues? Please do not hesitate to get in touch with support here: https://bose.life/2Xll2Lo.
Kind regards,
Jeff G - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Terrific Sound But
on May 16, 2020
Posted by: jcfclark
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] After about an hour QuietComfort 35 wireless headphones II tend to feel heavy, plus, I’m a petite woman and if I do anything but sit while listening they slide around my head because they’re too big, so I constantly have to readjust them which gets annoying. However, I’m keeping them because the sound is terrific and I imagine it’s too late to send them back.
Written by a customer while visiting bose.com
Customer Rating
5
Great
on November 22, 2020
Posted by: Yaseen
Length of ownership:1 month
[This review was collected as part of a promotion.] This is good product. I bout around one month ago.
Written by a customer while visiting bose.com
Customer Rating
5
excellent
on November 22, 2020
Posted by: Jim
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Came on time. Great product. Replaces my old QC headphones
Written by a customer while visiting bose.com
Customer Rating
1
Unreliable, unusable.
on October 5, 2018
Posted by: Zinn
Gender:Male
Length of ownership:3 months
Worked; kind of, until it did not. Never owned any device with so many bugs. From not pairing to windows based computers to randomly amplifying ambient noise instead of canceling it to refusing to play sound over hardwire to just being strange it its operations. I'm a late 20s EE and these things are bad.
Response from bose.comBy Mohsin_S, Bose Support, October 8, 2018
Hello Zinn,
Thank you for providing your review of the QC35 Series II wireless headphones. We are sorry to hear about the trouble you're having. Please try the following troubleshooting steps:
1. Try clearing the headphone pairing list: https://bose.life/2vKb227
2. Remove the headphones from your computers Bluetooth menu.
3. Verify the Bluetooth drivers are updated on your computer.
4. Please try re-pairing the headphones with your computer. Also, test the headphones with a mobile device if possible.
If you continue to have trouble, please get in touch with our Bose technical support so we can be of assistance and ensure you're getting the most out of your headphones.
Contact information: https://bose.life/2LXQA9c
Thank you again.
Thank you for providing your review of the QC35 Series II wireless headphones. We are sorry to hear about the trouble you're having. Please try the following troubleshooting steps:
1. Try clearing the headphone pairing list: https://bose.life/2vKb227
2. Remove the headphones from your computers Bluetooth menu.
3. Verify the Bluetooth drivers are updated on your computer.
4. Please try re-pairing the headphones with your computer. Also, test the headphones with a mobile device if possible.
If you continue to have trouble, please get in touch with our Bose technical support so we can be of assistance and ensure you're getting the most out of your headphones.
Contact information: https://bose.life/2LXQA9c
Thank you again.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent. I use them every day.
on June 27, 2018
Posted by: Zach
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] The sound is excellent and the noise cancelation is unbelievable. I wear them every day at work and have the charge the battery for about 20 minutes once a week. The google assistant is a nice feature but not without its glitches. I really hope they add the “find my headphones” feature in the future.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing, with one issue
on November 15, 2017
Posted by: Matt
Gender:Male
Best headphones I ever put on my head. The sound does break every now and then but the main issue I have is the cushion. I use these for the gym and they start to smell after awhile. I wish they would make a sport mesh cushion for the gym.
Written by a customer while visiting bose.com
Customer Rating
5
Lead Parties and Business
on April 21, 2018
Posted by: Omg
Gender:Male
[This review was collected as part of a promotion.] I bought it after deep technical reviews of many brands. As a business entruprunore and a DJ for private parties.. Bose 35 II will make life much easier and joyful. Love your innovations cool Bose Corporation. Respect to all Bose employees :)
Written by a customer while visiting bose.com