Customer reviews from bose.com
Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Average customer rating
3.9
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
474
4 Stars
116
3 Stars
63
2 Stars
65
1 Star
120
Customer Reviews for Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Customer Rating
3
Disappointed
on December 31, 2017
Posted by: Oh well
Gender:Female
I was hoping they actually blocked noise, but they don't. They're better than sticking your fingers in your ears, but I wouldn't call them noise cancelling.
Response from bose.comBy Mohsin_S, Bose Support, January 4, 2018
Hello,
Thanks for sharing your experience with your QC 35 Series II headset. We are sorry to hear that your headset did not meet your expectations with the noise canceling. We are concerned about that and would love the opportunity to directly address this with you. Please feel free to contact our Bose Support line by navigating to this page here: http://bose.life/2qwENj4. Select your region, scroll down and click "Contact us".
We certainly want you to enjoy the headset to its fullest potential. Thanks again for your interest in our Bose products and we look forward to hearing from you!
Best regards
Thanks for sharing your experience with your QC 35 Series II headset. We are sorry to hear that your headset did not meet your expectations with the noise canceling. We are concerned about that and would love the opportunity to directly address this with you. Please feel free to contact our Bose Support line by navigating to this page here: http://bose.life/2qwENj4. Select your region, scroll down and click "Contact us".
We certainly want you to enjoy the headset to its fullest potential. Thanks again for your interest in our Bose products and we look forward to hearing from you!
Best regards
Written by a customer while visiting bose.com
Customer Rating
4
Fantastic headphones - NOT for small heads
on January 10, 2018
Posted by: JennyN
Gender:Female
I love these headphones. I love them. I love the look, the sound, the noise cancelling aspect, the ease of use. They really are fantastic. But they don't fit. I'm shocked I haven't seen reviews or anything address this, but honestly, if your head is small, these just will not do. These headphones are advertised as extremely comfortable/forget you're wearing them. I find that to be completely false. I've had to start putting a pen in between my head and headband as to lift them up a bit from hanging off the top of my ears. Much more comfortable that way, but absolutely ridiculous. I am constantly adjusting them and lifting them up, and unfortunately am going to have to return them, which is a huge disappointment.
Written by a customer while visiting bose.com
Customer Rating
5
Great noise canceling feature
on May 20, 2018
Posted by: Segovia914
Gender:Male
[This review was collected as part of a promotion.] I was recently give a set of these by my step mother and I love them! I am an avid listener of audiobooks and do not like background noise disturbing my listening. These sure do increase my enjoyment.
Written by a customer while visiting bose.com
Customer Rating
4
It's O.k but I expected better.
on August 21, 2018
Posted by: Kilder
Gender:Male
Length of ownership:3 months
The sound Quality of the product is great but the only problem I'm having is the Bluetooth features. If I'm using my phone to listen to music and walk 10 to 15 feet away from my phone my Bose would Disconnect, I see people with other brands walking far way from there bluetooth products and they absolutely no problem. I always have to put my phone in my pocket because my Bose have no range with the Bluetooth.
I was going to get my wife one but she would be Frustrated because of this problem.
Written by a customer while visiting bose.com
Customer Rating
4
Good NC, it has a lot of lag.
on August 31, 2018
Posted by: Vharguen
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Everything works fine, good sound, noise cancelation is pretty nice, feels well in your head, the baterry last a lot.
But when i try to see a movie in my phone or play a game there is a lot of lag, we tried with different phones, android and iphones and is the same, Youtube and other services compensate for this lag but if you use Videolan you will notice the lag.
There are a lot of post about this and everyone just gave up after trying everything to fix this issue. Change firmware, try in different devices, but the conclussion is that is they way they are made.
If you want to listen to music and aislate from the world then is fine, but for movies or play a game just search another headphone or use a cable.
I tried a cheap bluetooth ones and they work a lot better, don't know why Bose screw this much with this problem.
But when i try to see a movie in my phone or play a game there is a lot of lag, we tried with different phones, android and iphones and is the same, Youtube and other services compensate for this lag but if you use Videolan you will notice the lag.
There are a lot of post about this and everyone just gave up after trying everything to fix this issue. Change firmware, try in different devices, but the conclussion is that is they way they are made.
If you want to listen to music and aislate from the world then is fine, but for movies or play a game just search another headphone or use a cable.
I tried a cheap bluetooth ones and they work a lot better, don't know why Bose screw this much with this problem.
Written by a customer while visiting bose.com
Customer Rating
5
perfect headphones
on September 27, 2018
Posted by: jake
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] just got them today i couldnt be happier easy to set up incredible sound
Written by a customer while visiting bose.com
Customer Rating
2
Good features. Cheaply made.
on October 6, 2018
Posted by: Brad
Gender:Male
Length of ownership:1 year or longer
Had these for just over a year and they broke in my hand. Did not drop or stress the headphone and the cheap peice of plastic that mounts the ear cup broke off.
Response from bose.comBy Mohsin_S, Bose Support, October 8, 2018
Hello Brad,
Thank you for providing your review of the QC35 Series II wireless headphones. We are sorry to hear about the experience you had them. Please reach out to us directly so we can be of assistance!
Contact information: https://bose.life/2LXQA9c
Thank you again.
Thank you for providing your review of the QC35 Series II wireless headphones. We are sorry to hear about the experience you had them. Please reach out to us directly so we can be of assistance!
Contact information: https://bose.life/2LXQA9c
Thank you again.
Written by a customer while visiting bose.com
Customer Rating
3
Sounds Great But...
on October 9, 2018
Posted by: Dan1974
Gender:Male
Length of ownership:6 months
I received these headphones as a birthday gift and I haven't stopped listening to them ever since. The sound quality is exquisite and the noise cancellation feature is excellent (especially on long flights). My only issue is the ear cushion. It hasn't been a year (9 months to be exact) and the seam to the cushion began to come apart. It is disappointing to find out the Bose quality of sound doesn't match its craftsmanship.
Response from bose.comBy Mohsin_S, Bose Support, October 10, 2018
Hello Dan1974,
Thank you for providing your review of the Bose noise-masking sleepbuds. We're glad to hear that you enjoyed the sound and found the noise-cancelation useful for your long journeys! We understand however that one of your ear cushions came apart - sorry to hear that.
Please give us a call and we'd be more than happy to assist with that. Our one-year limited warranty includes coverage for parts and accessories that came with the original set.
Contact information: https://bose.life/2LXQA9c
Thank you again
Thank you for providing your review of the Bose noise-masking sleepbuds. We're glad to hear that you enjoyed the sound and found the noise-cancelation useful for your long journeys! We understand however that one of your ear cushions came apart - sorry to hear that.
Please give us a call and we'd be more than happy to assist with that. Our one-year limited warranty includes coverage for parts and accessories that came with the original set.
Contact information: https://bose.life/2LXQA9c
Thank you again
Written by a customer while visiting bose.com