Customer reviews from bose.com
Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Average customer rating
3.9
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
474
4 Stars
116
3 Stars
63
2 Stars
65
1 Star
120
Customer Reviews for Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Customer Rating
1
Everything but ANC
on July 17, 2019
Posted by: RedPanda
Gender:Male
Length of ownership:1 year or longer
After the latest firmware update 4.5.2 the ANC feature is almost non-existent. Stay away from this product, or at least stay away from their update app since the update will be forcefully pushed on your headphones.
Response from bose.comBy Hector B, Customer Support , July 22, 2019
Hi there,
Thank you for taking the time to review your QuietComfort 35 II Headphones. I am sorry to hear that you are having issues with the Noise Cancelling feature with the headphones.
I would highly recommend that you perform a reset on the headphones via:
Turn off the headset and wait 30 seconds
Plug the headset into a wall outlet using a USB charger, then wait 5 seconds
Unplug the USB cord from the headset and wait 1 minute
Turn on the headset
If the issue still persists after these steps then please do reach out to our customer support team via the contact us page on our website.
Kind Regards,
Hector B - Customer Support
Thank you for taking the time to review your QuietComfort 35 II Headphones. I am sorry to hear that you are having issues with the Noise Cancelling feature with the headphones.
I would highly recommend that you perform a reset on the headphones via:
Turn off the headset and wait 30 seconds
Plug the headset into a wall outlet using a USB charger, then wait 5 seconds
Unplug the USB cord from the headset and wait 1 minute
Turn on the headset
If the issue still persists after these steps then please do reach out to our customer support team via the contact us page on our website.
Kind Regards,
Hector B - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Well worth the money!
on March 30, 2020
Posted by: GWolf76
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I've had these headphones for about six months now and I love using them. Very easy to pair with devices. The only issue I have is with the headband - you have to adjust the headband every thirty minutes or so or else it will get uncomfortable.
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound Quality and Battery Life
on July 26, 2020
Posted by: Pradeep Ravi
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I bought this headset about 6 months back and have been using this for my weekly plane rides. I found this set to have awesome sound quality and I love the battery life
Written by a customer while visiting bose.com
Customer Rating
5
Just what I wanted!
on October 15, 2018
Posted by: dman59
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] Solid battery performance and very comfortable to wear. Noise cancellation is top notch of course. I have an iPhone but using Google Assistant for Apple Music and News is a big plus. Haven't tried the new GA translation feature yet but plan too soon. Watch for sales and get these for under $300! Worth every penny even at list price.
Written by a customer while visiting bose.com
Customer Rating
1
Headphones sound good, but..
on May 17, 2018
Posted by: BoseSoundsGreat
Gender:Male
Recent headphone purchase and wanted to update firmware, knowing that there might be something new coming along. Downloaded Bose connect App on iPhone to upgrade OTA and App never saw headphone despite the fact that iphone BT saw it and connected to play audio. Why do I need need Bose connect App? Also, downloaded Bose Updater on PC knowing that I can do this via USB. Updater never launched. Bose is a great audio company that is struggling to provide software capability. Logikos, Accenture are tarnishing you brand!
Response from bose.comBy Tony_g, bose support, May 23, 2018
Hi,
Thank you for your review. We are sorry to hear about your experience with the QC35 II. We would like to get you back to enjoying your favorite content! Please do reach out to us using this support link. https://bose.life/2qwENj4. Click on your country, scroll down until you see " Contact Us" Have a great day!
Tony - Bose Support
Thank you for your review. We are sorry to hear about your experience with the QC35 II. We would like to get you back to enjoying your favorite content! Please do reach out to us using this support link. https://bose.life/2qwENj4. Click on your country, scroll down until you see " Contact Us" Have a great day!
Tony - Bose Support
Written by a customer while visiting bose.com
Customer Rating
5
Love Them
on April 30, 2018
Posted by: jacqueline1234
Gender:Female
[This review was collected as part of a promotion.] I bought these headphones last week and have been very pleased so far. The sound quality is great - I listen to a wide range of music, and the sound feels very balanced for all types of songs. Headphones are also very comfortable and I've worn them for extended periods of time (6+ hours) with no discomfort. Easy to use, and durable (so far). They are not necessarily the most stylist headphones out there, but definitely a classic.
Written by a customer while visiting bose.com
Customer Rating
5
Best Headphones on the Market!
on December 19, 2018
Posted by: zachvangogh
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I've used many types of headphones over the years and these blow them all out of the water! Comfortable, durable, incredible sound, and ACTUALLY cancel out the noise around me. If you're looking for your last pair of heads to own, snag a pair of these and experience what all the hype's about.
Written by a customer while visiting bose.com
Customer Rating
5
Bose QuietComfort with Alexia best Ever
on December 28, 2018
Posted by: Silkworm
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I have always purchased bose equipment, Nothing else comes close.
Written by a customer while visiting bose.com