Customer reviews from bose.com
Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Average customer rating
3.9
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
474
4 Stars
116
3 Stars
63
2 Stars
65
1 Star
120
Customer Reviews for Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Customer Rating
3
Great sound but
on November 29, 2019
Posted by: Berniesad
Gender:Male
Length of ownership:1 year or longer
The ear pads have a terrible design flaw. They show no ware but both have come apart at the seam. No rips just came apart! For as little as I use them they should still be like new but now I need to purchase new pads. Very disappointed!
Written by a customer while visiting bose.com
Customer Rating
1
relay bad for connecting to any other device
on December 26, 2019
Posted by: Andrey
Gender:Male
Length of ownership:1 year or longer
This perfectly connects to my phone but can't reconnect to my PC. it all the time try to connect to the phone and don't see PC plus my PC when finding this device then recognize as just devise but not as headphones. I try all think from troubleshooting from bose compony NO WORK/ So if you use this for phone only then an ok bit if you want to use for PC then no way to fix this a specially if you still have Win 7
Response from bose.comBy Jeff G, Customer Support, December 31, 2019
Hi Andrey,
I'm sorry to hear you have had issues connecting your QC35 II wireless headphones to your Windows 7 PC. What you have described sounds like an incompatibility with the Bluetooth chip in the computer. Not all Bluetooth chips support audio streaming, specifically (A2DP, HSP and HFP.) The best place to find out would be to reach out to the manufacturer of the computer.
If the chip in your computer does not support the suggested pairing profiles, this can be counteracted by using the USB Bluetooth Dongle.
I hope this helps!
Kind regards,
Jeff G - Customer Support
I'm sorry to hear you have had issues connecting your QC35 II wireless headphones to your Windows 7 PC. What you have described sounds like an incompatibility with the Bluetooth chip in the computer. Not all Bluetooth chips support audio streaming, specifically (A2DP, HSP and HFP.) The best place to find out would be to reach out to the manufacturer of the computer.
If the chip in your computer does not support the suggested pairing profiles, this can be counteracted by using the USB Bluetooth Dongle.
I hope this helps!
Kind regards,
Jeff G - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound and exceptional noise cancellation
on January 31, 2020
Posted by: JakeB
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I've been wanting these for a while, and so this Christmas my gf came through and got them for me; and they are nothing short of amazing. I can go running with them, on public transit they just block out all sounds so you focus on your music, which sounds great. Overall very happy and glad my gf got them for me. Just wish I had gotten them myself sooner.
Written by a customer while visiting bose.com
Customer Rating
1
Very Disappointed
on April 23, 2020
Posted by: Joe
Gender:Male
Length of ownership:6 months
While they produce great sound, and the noise cancellation is great, the required phone app appears to be making the sound cut in and out. I think a $50 pair of wired headphones would be better!!!
Response from bose.comBy Keith, Customer Support, April 24, 2020
Hi Joe!
It's great to know you are such a fan of the sound and noise cancellation of your headphones!
There's no reason the Bose Connect app should be causing your headphones to cut in and out. It's very strange that it appears t be doing so for you!
To fix this I would definitely recommend uninstalling and re-installing the app onto your phone. If this still happens after doing so please do reach out to us at the following link as we'd love to look into this further with you! https://bose.life/2P7Tuqt
Keith - Customer Support
It's great to know you are such a fan of the sound and noise cancellation of your headphones!
There's no reason the Bose Connect app should be causing your headphones to cut in and out. It's very strange that it appears t be doing so for you!
To fix this I would definitely recommend uninstalling and re-installing the app onto your phone. If this still happens after doing so please do reach out to us at the following link as we'd love to look into this further with you! https://bose.life/2P7Tuqt
Keith - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Great audio playback, HORRIBLE microphone for call
on February 19, 2018
Posted by: umich1
Gender:Male
After enjoying my QC2's for over a decade, I was looking forward to upgrading to Bose's latest model. My hope was to use the QC 35 II to listen to music, as well as take calls on my iPhone and computer. I've always been a big fan of Bose's stuff.
The audio playback quality is great. However, the voice functionality is atrocious. The microphone is mounted on the side of the ear cup, meaning it grabs sound from around you first, vs. your own voice. A decently quiet office is not quiet enough for this to work well. Wind outside? Forget it.
Here is to hoping Bose designs an optional accessory that plugs into the port and adds a microphone in front of your mouth, to improve the microphone quality.
Response from bose.comBy Tony_g, bose support, February 26, 2018
Hi, Thanks for sharing your experience with the QC35 Series II headphones. We are sorry that they didn't live up to your expectations. It sounds like you're a big fan of our Bose products too, we appreciate that! We certainly want to keep you in the Bose family. We are concerned about the microphone issues you describe, and would love the opportunity to address this concern with you directly. So that we can best work with you to find a resolution, we recommend contacting us directly. Here is a link you can use. http://bose.life/2qwENj4 . Click on your country, scroll down to "Contact Us". Have a great day! Tony – Bose Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing
on August 14, 2018
Posted by: Mxrcooo
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Best quality of headphones for under 300, trust me
Written by a customer while visiting bose.com
Customer Rating
5
Outstanding
on November 19, 2018
Posted by: Mondo
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] Previously had the 15 wired headset. This product is vastly superior, Incredible noise cancelling. Beautiful sound. Just an amazing headset. Obviously the standard setter. Just one more great product from Bose.. I did my homework before I ordered and it sounds better than all the other comparable noise cancelling wireless headsets. Couldn't be happier with my decision.
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on October 6, 2018
Posted by: Sticky ear
Gender:Male
[This review was collected as part of a promotion.] I have used this have not skipped a beat. Great ear phones.
Written by a customer while visiting bose.com