Customer reviews from bose.com
Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Average customer rating
3.9
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
474
4 Stars
116
3 Stars
63
2 Stars
65
1 Star
120
Customer Reviews for Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Customer Rating
1
BT connectivity issues
on April 20, 2019
Posted by: J
Gender:Male
Length of ownership:1 year or longer
Avid Bose purchaser, owned many headphones over the years but these are not great. They are comfortable, noise cancellation is good not great. When the sound actually comes through it's quality but the BT connectivity is so poor it sounds like you are listening to a discman while jumping up and down prior to the technology of skip protection. Then there's the times where it completely powers down, tells you the battery life and then attempts to reconnect. This doesn't happen every once and awhile but constantly, infuriating. I have read that many others are having this same issue. For the price I expect solid connection always. I hate to say but I will not be purchasing another pair of Bose headphones until I am confident they have returned to the quality they once had. I'm rooting you but for now I am taking my business elsewhere.
Response from bose.comBy Charlotte, Technical Support, April 23, 2019
Hello. Thank you for your review of the QuietComfort 35 II Headphones.
I'm sorry to hear that you are having this problem with your headphones.
I would recommend checking for any firmware updates on your headphones. You can do this by following instructions on this link: https://bose.life/2XlrRgh
If you need any further assistance, please do not hesitate to get in contact with our Customer Service team who will be more than happy to help you with this issue.
You can find contact details here: https://bose.life/2WPxenI
Select your country and scroll down to the bottom of the page where you will see a 'Contact Us' feature.
Have a great day!
I'm sorry to hear that you are having this problem with your headphones.
I would recommend checking for any firmware updates on your headphones. You can do this by following instructions on this link: https://bose.life/2XlrRgh
If you need any further assistance, please do not hesitate to get in contact with our Customer Service team who will be more than happy to help you with this issue.
You can find contact details here: https://bose.life/2WPxenI
Select your country and scroll down to the bottom of the page where you will see a 'Contact Us' feature.
Have a great day!
Written by a customer while visiting bose.com
Customer Rating
5
My Favorite Possession
on July 9, 2019
Posted by: sara28
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] This is the only review I have ever given, but I love these so much I decided I have to. I have used these for 1-3 hours everyday for almost two years now and they are still in in great condition. I leave them loose in my bag so they bump my keys and other things and I have dropped them multiple times. They have been extremely durable, with only a few minor scratches.
The sound quality is amazing. They have transformed my favorite songs and nothing else, speakers, headphones, etc. has compared. The noise cancelling works very well. I can put my music on the volume I want without having to turn it up just to block out anything else. They cancel out planes and trains and were great for my commute on the metro or on buses. I can't hear people talking or any outside noise when I have these on, it's like being transported into another world. When there are quick and loud sounds you can still hear it but still it is muted, also the noise canceling isn't as strong when there is no music playing. Overall these are amazing. I would buy another pair anytime, I don't know what I would do without them. They are by far my favorite thing I own and definitely worth the money!
Written by a customer while visiting bose.com
Customer Rating
5
Clear - Clean - Comfortable - Sound
on August 22, 2019
Posted by: JBell
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] As I used to travel frequently I bought these for use on the airplane. This was perfect for me on long flights listening to music or watching movies and was great to drown out other noises that I'd always hear with other earphones. These have progressed now as critical to my day to day work activities. Great wireless bluetooth for conference calls, watching tutorials, or listening to music to drown out the open office environment. The clarity after years is like new, bass is perfect and no issues with any volume!! Love them and worth every dime!
Written by a customer while visiting bose.com
Customer Rating
5
First Bose Headphones
on December 24, 2017
Posted by: Joshua
Gender:Male
I got these yesterday and since compared them to Beats Studio 3 wireless and Solo 3's. These out performed everything especially with noise canceling this good
Written by a customer while visiting bose.com
Customer Rating
5
Amazing headphones
on December 23, 2018
Posted by: Patrick
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I got these headphones because my beats solo 3 broke twice and so I gave up on beats so when I got these, they were amazing. I use them everyday in school and I cant hear anything on the bus nor in the hallways where it is so loud
Written by a customer while visiting bose.com
Customer Rating
5
Upgrade from QC 25. Whow!
on February 15, 2019
Posted by: JoergE
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] I came from the QC 25 and upgraded to the QC35 II. A real difference!
The following differences exist between the two:
Noice cancelling:
25 - 1 level
35 - 2 levels
35 - 2 levels
Connection:
25 - Cable
35 - Up to eight BT devices + Cable
35 - Up to eight BT devices + Cable
Battery:
25 - External AAA battery
25 - Built-in up to 20 hours, rechargeable through USB
25 - Built-in up to 20 hours, rechargeable through USB
Noise cancelling:
25 - Well knowns high class cancelling
35 - high level with optimized music mode
35 - high level with optimized music mode
The headset came with 40% full battery home. Switch it on and the voice guides you. At first install the Connect App on your Smartphone. The App will then automatically find the headset and connect. This is all done in a minute.
With the App you can configure the language, level of noice cancelling, voice control (Google comes as standard).
I started streaming from Spotify some songs - wonderful. I was always amazed from my previous headsets, the QC 35 II is a big step ahead. Noice cancelling is better as befoe, music dynamics is just great. I listened to some poupular songs as well to some quiter and also classic ones - just great.
The headset is not cheap but clearly worth every penny.
Written by a customer while visiting bose.com
Customer Rating
5
Great Headphones--Horrible Charger Plug
on February 5, 2020
Posted by: CPenn
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I received the Quietcomfort 35 Bose headphones for Christmas. Love the headphones. It is very difficult to charge the headphones. The charger cord is very short and annoying.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect
on December 12, 2018
Posted by: Brian35
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Best purchase ever, noise canceling is excellent on a plane
Written by a customer while visiting bose.com