Customer reviews from bose.com
Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Average customer rating
3.9
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
474
4 Stars
116
3 Stars
63
2 Stars
65
1 Star
120
Customer Reviews for Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Customer Rating
1
good features outweighed by bad features
on April 7, 2020
Posted by: ldhslzh
Length of ownership:6 months
For the entire time I've owned them, they skip randomly. Fully comfortable, but when audio is not consistent, comfort and noise cancelation features, are a distant secondary consideration. Wish I'd bought sony for 1/3 the price during the holiday.
Response from bose.comBy Keith, Customer Support, April 9, 2020
Hello!
It's great to hear you have been enjoying the comfort and sound quality of your headphones. You certainly shouldn't be experiencing any audio skipping and I would be happy to help with this!
If you find you are having audio skips, I would recommend making sure you have the strongest possible Bluetooth connection with these steps: https://bose.life/2VxlxEA
If you do still have any issues after doing so, please do get in touch as we would love to help! https://bose.life/2VxlxEA
Keith - Customer Support
It's great to hear you have been enjoying the comfort and sound quality of your headphones. You certainly shouldn't be experiencing any audio skipping and I would be happy to help with this!
If you find you are having audio skips, I would recommend making sure you have the strongest possible Bluetooth connection with these steps: https://bose.life/2VxlxEA
If you do still have any issues after doing so, please do get in touch as we would love to help! https://bose.life/2VxlxEA
Keith - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Bad Quality for the first and second pair
on May 29, 2020
Posted by: Nicole
Length of ownership:1 year or longer
So I bought my first pair in 2017, and the switch was broken after few months. Bose was nice to replace for me. However, this new pair got bad after a year usage. When I turned on the headphones, it made loud noise. The even worse thing was that noise brought me bad headache after using the headphone for 15-20 min.
I really need help.
I really need help.
Response from bose.comBy nicole leboeuf, Customer Support, May 29, 2020
Hi Nicole!
I'm sorry to hear you have been encountering this issue with your headphones and I'd love to help you get them working correctly again!
To be able to determine what steps will fix this issue for you, I would need to know more about what sound you are hearing. So, please do reach out to us at the following link so we can look into this further with you! https://bose.life/2P7Tuqt
Keith - Customer Support
I'm sorry to hear you have been encountering this issue with your headphones and I'd love to help you get them working correctly again!
To be able to determine what steps will fix this issue for you, I would need to know more about what sound you are hearing. So, please do reach out to us at the following link so we can look into this further with you! https://bose.life/2P7Tuqt
Keith - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best Headphones I've owned
on July 20, 2020
Posted by: kdstude1
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I travel quite a bit for business and I use both the new and old QC 35 headphones. The noise canceling feature is worth it hands down. By far the best headphones I've owned and makes long flight more enjoyable by blocking out engine noise and loud passengers. I haven't used the assistant feature on the QC 35 II so I can't give a review of that feature.
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on November 23, 2020
Posted by: Frankdatank
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] The Q35 headphones are great. I use them while I'm working on the yard and when I just want to listen to audio without any noise disturbance,
Written by a customer while visiting bose.com
Customer Rating
5
Amazing functionality!!
on February 19, 2021
Posted by: PhantomIntruder
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I love the quick Bluetooth pairing it occurs instantly when I flip the switch. The audio is incredible compared to the last headphones I had. And the adjustable noise canceling is a great feature enabling me to hear the family if they call out to me. A great improvement over my 10 year old Bose headset.
Written by a customer while visiting bose.com
Customer Rating
5
great headphones
on May 8, 2019
Posted by: man
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] the sound is better than the qc 25's. even tho I am partually deaf in one ear. the sound is amazing.
Written by a customer while visiting bose.com
Customer Rating
5
The best headphones! Unreal
on August 13, 2018
Posted by: aaron
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I am writing a review after owning the product for 7+ months and using them nearly every day. After taking them on tens of flights, hundreds of commutes and using them in every scenario possible all over the world I have nothing but compliments for this piece of technology. Beginning from the pairing process; which on many headphones is cumbersome and bug-filled, the setup process on the QC35s is simple, seamless and straightforward. The battery life is amazing and I barely, if ever, ran out of luck while using them. The sound quality on these is perfect and if you are going to be listening anyways - worth spending the extra few dollars on! Now for the standout feature - the noise cancellation. The sound control on these are superb. They will eliminate all constant sounds - ie an AC unit, background chatter and even plane engines during takeoff, landing or while riding the subway. The only recommendation I would pass on is to improve the quality of the AUX wire that comes for wired use - which snapped during a recent trip, and include the airplane adapter as I'm sure many of the folks buying these headphones tend to travel often. Thank you for an amazing product.
Written by a customer while visiting bose.com
Customer Rating
5
Greatest Gift Ever!
on April 23, 2020
Posted by: Juan
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I got mine as a Christmas present about a year ago and they still hold up to its name. I am able to use my headphones for more than just listening to music. I am able to use the microphone to talk in online chats. The noise cancellation is the best. I live with 4 roommates and I can't hear them, they make for a quieter room. The Alexa features just add that extra creature comfort, Just ask what the weather is. The fact that it can hold multiple devices is even better. I have it connected to my laptop, tablet and phone.
Written by a customer while visiting bose.com