Customer reviews from bose.com
Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Average customer rating
3.9
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
474
4 Stars
116
3 Stars
63
2 Stars
65
1 Star
120
Customer Reviews for Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Customer Rating
4
Great sound
on November 1, 2017
Posted by: Silverback
Gender:Male
Bought these today and have had them on since i bought them! It puts me in another place having them on and the sound is amazing!
The reason im giving it 4 stars is because when you sit in front of a fan or if its windy you can hear the wind cause of the new mic feature! Its kind of annoying. Would be a nice update if you were able to shut the mic off. The pin holes on the ear is where it comes from. If you cover it with your finger it goes away. Ill put it in the pics.
The reason im giving it 4 stars is because when you sit in front of a fan or if its windy you can hear the wind cause of the new mic feature! Its kind of annoying. Would be a nice update if you were able to shut the mic off. The pin holes on the ear is where it comes from. If you cover it with your finger it goes away. Ill put it in the pics.
Written by a customer while visiting bose.com
Customer Rating
5
more than headphones
on December 15, 2019
Posted by: Em
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] I never had money growing up and when I was 18 I got into a car crash and got whiplash and filed a claim after being told I should. I got the money from it and couldn't bring myself to spend it because I always figured it'd have to be something I needed. I bought a pair of qc35ii because music is everything to me- i'd rather go blind than deaf. these headphones are amazing and I use them everyday in the house and travelling when i tend to get bad anxiety. I showed them off to my whole family who all appreciated them- played games with my little sister with them using the sound cancelling features. I adore them so much.
Written by a customer while visiting bose.com
Customer Rating
5
The absolute best
on November 15, 2017
Posted by: Aidan
Gender:Male
Bose is bose. They do sound and they do a phenomenal job. I have an Infiniti q60 and the 13 bose speakers inside the car sounds just as incredible as these amazing headphones!!
Written by a customer while visiting bose.com
Customer Rating
5
look amazing
on November 3, 2017
Posted by: leo87
Gender:Male
okay so I got these headphones about a month ago as a gift. I have to say these make the beats by dre look pretty bad. I love the design, love the sound quality, love the way they keep there signature comfort. I love the base, love the clarity, love that you can hear every note from anything you hear. my only complaint is that I cant wear these when I'm at work. I work at a school on a maintenance crew and I have to hear everything around me. so that's why I have my qc30 earphones. but as far as using them for travel you wont hear the plane engine or people talking or not much of anything to be honest. when you watcha movie on an ipad its like having a full surround sound system on the go. but for your ears. so all in all these headphones are amazing. only downfall is I cant wear them around campus while working. my qc30s blend in against my beard so its like there invisible. but still the qc35 headphones are truly amazing.. once again great job bose on making another great headphone.
Written by a customer while visiting bose.com
Customer Rating
5
Noise cancellation is better
on November 10, 2018
Posted by: Joeleonard8
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I just upgraded from qc35 to qc35 II the sound is outstanding a must feature of 3 levels noise canceling on the action button a great feature easy to use durability needs to improve last pair lasted 18 months
Other wise perfect
Other wise perfect
Written by a customer while visiting bose.com
Customer Rating
1
Headphones do not turn off - poor quality
on August 23, 2019
Posted by: JT
Gender:Male
Length of ownership:1 year or longer
Do not recommend buying, expensive and not worth the price due to poor quality. Headphones do not turn off after charging, I expected more from this company. Will not buy another Bose product again.
Response from bose.comBy Zoe , Customer Support , August 26, 2019
Hello JT,
I am saddened to hear that you are experiencing difficulty with power on the QC35 headphones, this is not the expected behavior. I would recommend that you call the customer care team as they would be more than happy to help you with this issue.
Thank you for taking the time to review the QuietComfort35 II headphones, we really appreciate your feedback.
Kindest regards,
Zoe - Customer Support
I am saddened to hear that you are experiencing difficulty with power on the QC35 headphones, this is not the expected behavior. I would recommend that you call the customer care team as they would be more than happy to help you with this issue.
Thank you for taking the time to review the QuietComfort35 II headphones, we really appreciate your feedback.
Kindest regards,
Zoe - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing Product
on May 12, 2020
Posted by: Jam993
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I got these three years ago and have used them daily since then. I have never had any significant problems and they still work great after all of this time.
Written by a customer while visiting bose.com
Customer Rating
1
So disappointing
on June 6, 2020
Posted by: Kicast
Gender:Female
Length of ownership:6 months
I honestly wanted to like this so much, my dad got these for me as a gift which was so nice of him seeing how much they are. I hate to say he wasted his money, it breaks my heart I want to like these but these headphones have caused nothing but headaches. I'm really sensitive to noise because I have misophonia and my headphones are often my refuge from the world so I have high expectations. They were broken with these expensive ones, higher price doesnt always mean better.
It gets caught in my hair, makes an annoying popping sound whenever you move your head the older it gets, is a pain in the butt to connect to a new device, I couldn't even get it to connect to my new phone even though everything else connected with relative ease, but these headphones kept trying to connect to my old phone which I still have but it doesnt connect to mobile networks anymore so it got stuck on that and I gave up to come write this review because I'm tired of these headphones. I much prefer my other ones that I have, which is so disappointing given the circumstances . I'd say go buy another pair that's cheaper and better.
Response from bose.comBy nicole leboeuf, Care, June 10, 2020
Hello,
Thanks for providing us with your review. I am very saddened to hear of your experience, I can understand your disappointment especially where this was such a highly anticipated purchase for your needs.
In regard to the connectivity issues which you are facing, I would suggest in performing a reset of the Bluetooth list of your headphones, this will provide you with improvements and prevent the headphones from trying to connect to your previous mobile.
- Slide the Power switch to the Bluetooth icon and hold it for 10 seconds until you hear Bluetooth device list cleared.
I do hope this helps. If you require further support one of our agents will be happy to resolve this for you, we can be contacted via - https://bose.life/2kOgS12
Kind regards,
Tegan - Customer Support
Thanks for providing us with your review. I am very saddened to hear of your experience, I can understand your disappointment especially where this was such a highly anticipated purchase for your needs.
In regard to the connectivity issues which you are facing, I would suggest in performing a reset of the Bluetooth list of your headphones, this will provide you with improvements and prevent the headphones from trying to connect to your previous mobile.
- Slide the Power switch to the Bluetooth icon and hold it for 10 seconds until you hear Bluetooth device list cleared.
I do hope this helps. If you require further support one of our agents will be happy to resolve this for you, we can be contacted via - https://bose.life/2kOgS12
Kind regards,
Tegan - Customer Support
Written by a customer while visiting bose.com