Customer reviews from bose.com
Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Average customer rating
3.9
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
474
4 Stars
116
3 Stars
63
2 Stars
65
1 Star
120
Customer Reviews for Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Customer Rating
5
Literally best headphones ever
on October 28, 2018
Posted by: Austin Stars
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I bought these headphones about a year and half ago and I use them almost daily because I love the sound quality and the comfort.
Written by a customer while visiting bose.com
Customer Rating
5
Unbelievable clarity
on November 2, 2018
Posted by: GaryF
Length of ownership:1 month
[This review was collected as part of a promotion.] A quick hearing test through the software and music sounds great. Very happy
Written by a customer while visiting bose.com
Customer Rating
2
Expect Better
on November 7, 2018
Posted by: Ustand1
Gender:Male
Length of ownership:1 year or longer
Great product in terms of noise reduction and sound. Battery life is questionable. After two years of limited use , well Bose I expected better.
Response from bose.comBy Mohsin_S, Bose Support, November 9, 2018
Hi Ustand1,
We appreciate your feedback on the QC35 Series II wireless headphones. We're glad to hear that you're a fan of the noise canceling technology and sound quality. If there's a way we can help you to enjoy your headphones more, please feel free to reach out to us on our Community:
https://community.bose.com/
Thank you again, and have a great day.
We appreciate your feedback on the QC35 Series II wireless headphones. We're glad to hear that you're a fan of the noise canceling technology and sound quality. If there's a way we can help you to enjoy your headphones more, please feel free to reach out to us on our Community:
https://community.bose.com/
Thank you again, and have a great day.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing Sound Cancellation
on June 5, 2019
Posted by: Donny
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] I bought these a week ago while travelling from San Diego to San Antonio for my daughter-n-law's graduation from BMT USAF. the first flight was so noisy i couldn't hear the movie through my Apple Pods. when i landed in San Antonio Airport, I immediately went to a store that sold these kind of headphones. I tried multiple ones, Bose, Sony and Sennheiser were the most recommended. The Bose seemed to be Equal to or better in most categories, sound and cancellation, but the fit seemed to be better on the Bose. After playing with them and using them on my return fights, I really cant do justice in how good these work. Was so amazed on how well they filtered out all the noise on the flights, including a young child crying towards the rear of the aircraft. the sound is awesome. Its unbelievable how clear they are and how well i could hear music and movies on the flight with all that background noise, which was completely filtered out. I cant recommend them enough. You will not be disappointed!!
Written by a customer while visiting bose.com
Customer Rating
5
LOVE my customized QuietComfort 35 headphones
on October 8, 2019
Posted by: Tee98
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I rewarded myself with a customized pair after wanting them for years. I LOVE these! The sound quality and noise reduction are amazing. Plus I use them when I fly and no one has a pair like them. This is my 3rd pair of Bose headphones and they are better every time!
Written by a customer while visiting bose.com
Customer Rating
5
Best headphones I’ve owned
on October 21, 2019
Posted by: Ed
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I’ve owned the other big names Out there and then got these. Far better sound, noise canceling and quality. Comfortable and sound amazing like Bose does.
Written by a customer while visiting bose.com
Customer Rating
1
Bad Bose Firmware (4.5.2) KILLED Noise Cancelling
on March 1, 2020
Posted by: WK
Length of ownership:1 year or longer
I used the BOSE iPhone APP to update the firmware on my QC35's to 4.5.2 and now the noise cancelling feature is neutered. I am so frustrated as I bought these to use every day!!!!
Response from bose.comBy Tori Mae, Customer Support , March 3, 2020
Hello, this seems very strange. I have not heard of this happening before. Give us a call on 1-800-379-2073 to dicuss this further as I am sure there is some troubleshooting we can do to resolve this.
Tori Mae - Customer Support
Tori Mae - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Poor noise cancellation!
on April 29, 2020
Posted by: A disappointed customer
Gender:Male
Length of ownership:1 year or longer
After the framework update, I noticed the noise cancellation has almost disappeared.
The company used to focus on the real experience, but now it looks like it is all about some ranges which have nothing to do with the real experience. Recommendation for Bose: Put the headphones on test using a human ear in a real environment for God sake!
A disappointed and a never returning customer.
The company used to focus on the real experience, but now it looks like it is all about some ranges which have nothing to do with the real experience. Recommendation for Bose: Put the headphones on test using a human ear in a real environment for God sake!
A disappointed and a never returning customer.
Response from bose.comBy Andy, Customer Support, May 1, 2020
Hey,
Sorry to hear of your issues. This is very unusual. Have you checked that the cushions are securely clipped to the headset? If they're not, audio will be fed-back to the microphones, reducing the audio. I'm confident the additional troubleshooting at https://bose.life/3aPIkzy will resolve your issue. If not, please contact us. You may have a hardware fault with your headset. Thanks!
Andy - Customer Support
Sorry to hear of your issues. This is very unusual. Have you checked that the cushions are securely clipped to the headset? If they're not, audio will be fed-back to the microphones, reducing the audio. I'm confident the additional troubleshooting at https://bose.life/3aPIkzy will resolve your issue. If not, please contact us. You may have a hardware fault with your headset. Thanks!
Andy - Customer Support
Written by a customer while visiting bose.com