Customer reviews from bose.com
Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Average customer rating
3.9
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
474
4 Stars
116
3 Stars
63
2 Stars
65
1 Star
120
Customer Reviews for Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Customer Rating
5
Can we please just appreciate this
on June 4, 2019
Posted by: posthumousglory
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] THIS IS THE PINNACLE OF HEADPHONES GUYS. I just love this... The noise cancelling is amazing as well as sound quality. Great for electronic music that goes both sound channels.
Written by a customer while visiting bose.com
Customer Rating
1
Only lasted a about a year
on April 12, 2020
Posted by: surewire
Gender:Male
Length of ownership:1 year or longer
They sounded great for the year that they worked, but they also had some obnoxious features like always interrupting the music to tell you what devices are no longer in range as you move around the house.
Response from bose.comBy Kerri , Customer Support, April 13, 2020
Hi there,
We would love to help you out with the issue you are experiencing with your QC35's. Reach out to us by clicking here: https://bose.life/3b9IWBf, selecting your country and scrolling down to contact us. One of the team would be more than happy to help you.
Thanks!
Kerri - Customer Support
We would love to help you out with the issue you are experiencing with your QC35's. Reach out to us by clicking here: https://bose.life/3b9IWBf, selecting your country and scrolling down to contact us. One of the team would be more than happy to help you.
Thanks!
Kerri - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Has everything he wanted
on January 19, 2021
Posted by: Pugh95
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Bought this for our 20 year old son for Christmas. He loves it and keeps thanking me for it. Said it's his favorite present ever!
Written by a customer while visiting bose.com
Customer Rating
1
Not user friendly. Cuts out regularly
on July 25, 2020
Posted by: Jake
Gender:Male
Length of ownership:1 year or longer
Do not recommend buying these. The headphones are not user friendly. Big hassle setting up Bluetooth to windows computers. Music cuts out regularly if you move your head one way.
Response from bose.comBy nicole leboeuf, Global Customer Service, July 27, 2020
Hey Jake! I'm sorry to hear you're encountering issues with your music cutting out — this shouldn't be happening. Do you keep your headphones within the 30ft Bluetooth range of your device? I'd check the product firmware on your headphones is kept up to date by visiting https://bose.life/3jIRUKd. If you continue to experience this problem, please reach out to Bose directly at https://bose.life/38Q1vZs, so we can work towards a resolution for you.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
So good I want to cry
on October 27, 2019
Posted by: Ilovebose
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] These were given to me as a graduation present before college, at first, I was a bit skeptical, how good could headphones be? Well it turns out that they have literally saved my life. With ADHD and misophonia, working in public places can be really difficult, but now with my bose headphones, I can work ANYWHERE! I literally don't even need to take my medication. Not only are these perfectly noise cancelling, but they are so darn comfortable. It feels like I have two soft pillows on my ears! To top everything off, the sound quality is PERFECT. It feels like frank ocean is giving me a private performance as angels are stroking my ear with feathers. Today, I almost cried because how incredible they are. get them.
Written by a customer while visiting bose.com
Customer Rating
1
Right ear blown out???
on July 29, 2020
Posted by: amarie15
Gender:Female
Length of ownership:1 year or longer
I got this as a gift recently and when I went to turn it on today, I noticed a muffled sound. I turned the item on and off and that's when the sound cut out completely on the right ear. I'm confused as to why this would happen considering how expensive the product is. I can also guarantee that I do not listen to the music at full volume, to the point where a speaker would stop working. I googled how to possibly fix this problem and apparently it's common for the right ear to stop working?
Response from bose.comBy nicole leboeuf, Global Customer Service, July 29, 2020
Hello Amarie,
Sorry to read that you have had an odd experience with your QC35 II's. Poor audio is not something you should experience with a Bose product.
These steps here https://bose.life/3jQKMeP will get your headset back to performing as it should.
Jack - Bose Customer Support
Sorry to read that you have had an odd experience with your QC35 II's. Poor audio is not something you should experience with a Bose product.
These steps here https://bose.life/3jQKMeP will get your headset back to performing as it should.
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best headphone ever!!
on October 24, 2017
Posted by: Moreno
Gender:Female
The Bose QuietComfort 35 II havery exceeded my expectations. I had previously owned the previous version and didn't think they could have more improvements since the last one were great. This new headphones are very comfortable to wear and the noise block is amazing. living in a crazy house with children, the noise block allows me to escape in my music giving that privacy. The new improvements of the Google assistant is amazing. having easy access to talk or receive phone calls or messages without reaching my phone is one of my favorite things.Compare to other brands, the Bose QuietComfort 35 II is definately my choice and would recommend to friends and family.
Written by a customer while visiting bose.com
Customer Rating
5
Best Headphones Around!
on May 10, 2018
Posted by: Owen
Gender:Male
[This review was collected as part of a promotion.] I received these as a birthday/going away present for medical school and they are PHENOMENAL! Everyone here is jealous of these and the noise cancelling works amazingly! Solid purchase. You'll realize how well they work the first time you use them. Watch a movie with these on an airplane and when you take them off to land, you will be shocked with how much noise is on the plane!
No complaints here.
Crisp sound. Others can't hear your music (even on full volume in a quiet library, I tested it). Controls on the headphones are wonderful. Phone calls are great! People can hear me and I them. Etc...
Crisp sound. Others can't hear your music (even on full volume in a quiet library, I tested it). Controls on the headphones are wonderful. Phone calls are great! People can hear me and I them. Etc...
Written by a customer while visiting bose.com