Customer reviews from bose.com
Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Average customer rating
3.9
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
474
4 Stars
116
3 Stars
63
2 Stars
65
1 Star
120
Customer Reviews for Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Customer Rating
5
The best in the world
on January 5, 2018
Posted by: Anonymous
Gender:Male
I wont trade these phones for any others in this world. Simply superb.
Written by a customer while visiting bose.com
Customer Rating
5
I couldn't do my job without these headphones
on February 23, 2018
Posted by: McCutch
Gender:Female
I bought these headphones a year and a half ago when I started a new job with a cubicle in an open-space and very noisy office. I literally cannot do my job without these headphones. They either fully block out or severely dull my co-workers loud discussions. Music is transmitted via Bluetooth, the sound quality is amazingly crystal clear, there are no wires to get tangled up in, and the battery life is great. I also use these for 2 hour phone calls when I’m walking outside, and the sound and microphone quality is still great. I was actually surprised at how well I could hear the other person and how well they could hear me. These headphones put you into a world of serenity. When I need quietness to focus, these headphones save the day. They are well worth the price.
Written by a customer while visiting bose.com
Customer Rating
5
There is no other like this
on February 7, 2019
Posted by: MrEnder77
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I bought these headphones with a factor of good sound but I was taken away completly. Before bose I had Beats for more than 2 years and I had to send it back for more repairs than me upgrading my phone. Its super durable because I drop my beats and they stated to crack and shatter but Bose are made of meatel and I drop them and all that happend was a dent. So overall bose is all into the sound quality and durablity of the product.
Written by a customer while visiting bose.com
Customer Rating
1
Not a fan
on August 23, 2019
Posted by: Jd2019
Gender:Male
Length of ownership:6 months
Good for sound and noise canceling but battery drains easily since it turns itself on a lot in the case. Not the best option for travelers who need battery dependability on the road
Response from bose.comBy Zoe , Customer Support , August 26, 2019
Hello,
It's great to hear that you enjoyed the noise cancellation on the QC35 II headphones! It's a shame that you are experiencing difficulty with the battery, this is not the expected behavior. I would suggest you call the customer care team as they would be more than happy to help you further with this.
Thank you for taking the time to review the QuietComfort35 II headphones, we really appreciate your feedback.
Kindest regards,
Zoe - Customer Support
It's great to hear that you enjoyed the noise cancellation on the QC35 II headphones! It's a shame that you are experiencing difficulty with the battery, this is not the expected behavior. I would suggest you call the customer care team as they would be more than happy to help you further with this.
Thank you for taking the time to review the QuietComfort35 II headphones, we really appreciate your feedback.
Kindest regards,
Zoe - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Upgraded after 6 years
on November 2, 2019
Posted by: shanky999
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I have upgraded my Bose QC 3 to QC 35 II after using QC 3 for 6 years. I am glad that I bought this product after comparing it with other headsets in the same range.
Written by a customer while visiting bose.com
Customer Rating
1
Great headphones...until...
on November 15, 2019
Posted by: Hayden
Length of ownership:6 months
I bought these headphones a few months ago and they were great, until they started getting loud white noise in the right ear. This noise is LOUD, and annoying regardless of headphone volume and only occurs when noise cancellation is on. What is the point of noise cancelling headphones if they just give you an even more irritating noise? On top of this, when I looked up the issue online, it seems that countless people have been having the same issue for a couple years now and still Bose has done NOTHING to fix the issue.
Response from bose.comBy Tori Mae, Customer Support , November 18, 2019
Hello Hayden,
It is great to hear that your loved your headphones.
Let's see if we can get this noise resolved. We can start by updating the firmware of the headphones at btu.bose.com. After that, we are going to want to reset them using the steps here https://bit.ly/2OsVnxA.
If you still have issues after this, please give us a call as we would love to help. You can do this by clicking this link here: http://bose.life/globalsupport, selecting your region, scrolling to the bottom of the page, and selecting contact us. If you are in the US or UK you can also reach out via Facebook or Twitter and one of our team can help you there.
Kind Regards,
Tori Mae - Customer Support
It is great to hear that your loved your headphones.
Let's see if we can get this noise resolved. We can start by updating the firmware of the headphones at btu.bose.com. After that, we are going to want to reset them using the steps here https://bit.ly/2OsVnxA.
If you still have issues after this, please give us a call as we would love to help. You can do this by clicking this link here: http://bose.life/globalsupport, selecting your region, scrolling to the bottom of the page, and selecting contact us. If you are in the US or UK you can also reach out via Facebook or Twitter and one of our team can help you there.
Kind Regards,
Tori Mae - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
simple and easy to use
on February 25, 2022
Posted by: Gordon
Gender:Male
Length of ownership:1 month
great sound, the chief reason for buying Bose, and excellent fit and comfort..
Written by a customer while visiting bose.com
Customer Rating
5
Simply Amazing!
on January 6, 2018
Posted by: AlexD
Gender:Male
Outstanding noise cancellation and comfort. The soft alcantara headband is to die for and the earcups are like pillows to your ears! Once you fit these around your ears, the world truly melts away and leaves you with an almost in person audio experience you'll only know by trying it out yourself.
Written by a customer while visiting bose.com