Customer reviews from bose.com
Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Average customer rating
3.9
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
474
4 Stars
116
3 Stars
63
2 Stars
65
1 Star
120
Customer Reviews for Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Customer Rating
2
Horrible quality.
on December 20, 2018
Posted by: Venom
Gender:Male
Length of ownership:1 month
I bought these and had them for about a month. They were great at the start and had great noise cancellation! However..that only lasted for a while. The band somehow got stretched and now they are so loose! I have to be so careful now, fearing they will slip off. Very disappointing.
Response from bose.comBy Mohsin_S, Bose Support, December 24, 2018
Hey Venom,
Thank you for providing a review of the QC35 Series II wireless headphones. We're sorry to hear about the experiencing you're having. We want you to ensure you're fully satisfied with your headphones. Please feel free to reach out to us directly if we can be of any assistance.
Contact information can be found here: https://bose.life/2v8YQJ0
Thank you again and take care.
Thank you for providing a review of the QC35 Series II wireless headphones. We're sorry to hear about the experiencing you're having. We want you to ensure you're fully satisfied with your headphones. Please feel free to reach out to us directly if we can be of any assistance.
Contact information can be found here: https://bose.life/2v8YQJ0
Thank you again and take care.
Written by a customer while visiting bose.com
Customer Rating
5
Just awesome fantastic
on December 27, 2018
Posted by: Ed
Length of ownership:1 week
[This review was collected as part of a promotion.] I got these headphones for Xmas they are fantastic I have older ones but these are the best if you don’t buy these you are going to be disappointed like I said they are fantastic
Written by a customer while visiting bose.com
Customer Rating
5
Awesome
on January 3, 2019
Posted by: Yaz970
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] Got these as a gift three months ago and absolutely love them
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on February 6, 2019
Posted by: Cjr
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought these for my husbands birthday and
he loves them
he loves them
Written by a customer while visiting bose.com
Customer Rating
2
Not worth of cost, don't feel like BOSE product
on February 25, 2019
Posted by: RohanRaut
Length of ownership:1 month
1. Bluetooth get's connect very easily with 2 product but sometime headphone cant decide from which product sound should pick. Sometime it does not allow sound from 2nd device until you disconnect 1st product.
2. Bluetooth range is good but it get's disconnect intermittently. if you keep phone in pant's pocket while walking. I need to keep it in shirt's pocket or jacket which is very annoying. My phone does not have any cover so no issue with phone's bluetooth.
3. Noise cancellation works best while you are sitting at one place. BUT while walking or typing I could hear more counter sound which headphone creates to nullify surrounding sound. I use noise cancellation level high. Sometime I feel better sound quality without noise cancellation which is actual reason i bought this and flagship of this product. I am not happy with noise cancellation feature at all.
2. Bluetooth range is good but it get's disconnect intermittently. if you keep phone in pant's pocket while walking. I need to keep it in shirt's pocket or jacket which is very annoying. My phone does not have any cover so no issue with phone's bluetooth.
3. Noise cancellation works best while you are sitting at one place. BUT while walking or typing I could hear more counter sound which headphone creates to nullify surrounding sound. I use noise cancellation level high. Sometime I feel better sound quality without noise cancellation which is actual reason i bought this and flagship of this product. I am not happy with noise cancellation feature at all.
Overall:- For this price, I don't feel like I got product from Bose which is known for best quality. I have Bose soundbar 300 and I am very happy with it so I bought this latest technology headphone.
I will not recommend this headphone.
Response from bose.comBy Andy, Bose Technical Support, February 28, 2019
Hi Rohan, thanks for taking the time to post a review of our QuietComfort 35 II headphones!
We're sorry to hear you're been experiencing issues with your headphones. We'd recommend clearing the Bluetooth pairing list on the headphones to reset the connection between your devices and the headphones. This can be done by powering on your headset, then slide and hold the Power switch toward the Bluetooth icon for about 10 seconds until you hear "Bluetooth device list cleared."
If you require further technical support, we encourage you to reach out to technical support in your region via http://global.bose.com and we'd be happy to help get this resolved.
We thank you for your feedback.
Kind regards,
Andy - Technical Support
We're sorry to hear you're been experiencing issues with your headphones. We'd recommend clearing the Bluetooth pairing list on the headphones to reset the connection between your devices and the headphones. This can be done by powering on your headset, then slide and hold the Power switch toward the Bluetooth icon for about 10 seconds until you hear "Bluetooth device list cleared."
If you require further technical support, we encourage you to reach out to technical support in your region via http://global.bose.com and we'd be happy to help get this resolved.
We thank you for your feedback.
Kind regards,
Andy - Technical Support
Written by a customer while visiting bose.com
Customer Rating
4
Absolutely astounding!
on February 28, 2019
Posted by: Melonious
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I bought the version one a year or two ago, and version 2 a few months ago, Right before the sony 1000xm3 was released. I can say that the version two does not add too much to the product but it is still the same. If it isn't broken don't fix it! I am absolutely happy with this product as the comfort level is off the charts. I have tried both the Sony and the Bose headphones. I can say that admittedly, Sony might have a little better sound quality, however comfort here is unparalleled. That being said, this is a product that is beneficial to those looking for noise cancellation on long plane rides or car trips. This is definitely a product that is stellar at handling long duration use. No competition there.
Written by a customer while visiting bose.com
Customer Rating
4
Worth The Price
on February 28, 2019
Posted by: VIP24
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] I bought my headphones about a year ago, and it is the best headphone shopping that I have ever done. They have very good noise cancellation system, they don't break easily, comfortable; the cushions are very soft, they grasp perfectly around your head even if your hair has a lot of volume. Battery life is very extended I charge my headphones every 2 to 3 days. The only downside, about these headphones are, that they are not really made for calls, when in a phone conversation it feels like the headphones pick up all the noise from the speakers and adds them to the conversation.
Written by a customer while visiting bose.com
Customer Rating
3
Great noise reduction and sound, Bluetooth no
on March 23, 2019
Posted by: Poppie64
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Got QC 35II for Christmas sound and noise reduction is great. Range for bluetooth very bad, ten feet if I'm lucky. Need to work on bluetooth range.
Response from bose.comBy Kerri_K, Technical Support, March 27, 2019
Hi Poppie64,
Thank you for taking the time to review our product!
We're sorry to hear that your Bluetooth range isn't what you would expect. The QC35 II has a Bluetooth range of around 33 feet as long as there is no interference. If your headphones are not achieving this, we would recommend reaching out to technical support in your region.
Once again, thank you for your feedback!
Have a great day!
Kerri_K - Bose Technical Support Specialist
Thank you for taking the time to review our product!
We're sorry to hear that your Bluetooth range isn't what you would expect. The QC35 II has a Bluetooth range of around 33 feet as long as there is no interference. If your headphones are not achieving this, we would recommend reaching out to technical support in your region.
Once again, thank you for your feedback!
Have a great day!
Kerri_K - Bose Technical Support Specialist
Written by a customer while visiting bose.com