Customer reviews from bose.com
Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Average customer rating
3.9
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
474
4 Stars
116
3 Stars
63
2 Stars
65
1 Star
120
Customer Reviews for Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Customer Rating
4
Engineering world: clean room
on May 6, 2020
Posted by: BT Mike
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I bought these headphones over the 2019 xmas break and they sound amazing! Especially since I work in a cleanroom 8 hours a day, they filter most of the ambient noise. Not all of it, but enough for me to focus on my work and be calm. Once I start playing music, watching YT videos on my down time, I have to start reading peoples lips, since they think they're just ordinary headphones. Lol.
Pros:
Great Noise Cancelling
Comfortable for about 3-4 hours (probably because I wear prescription safety glasses, otherwise can wear longer with my normal pair).
Long battery life. They last me throughout my 8 hour shift and then some.
Aesthetic appeal is very vibrant.
Cons:
I can tell from every day use that the ear cushion does wear out over time. It's best to use the case as much as possible to preserve the life of them.
The top of the head band seems a little flimsy at times. Improved from other Bose products in the past, but wish the build was better.
Conclusion:
Other than that, I highly recommend! I know Sony has a pretty good model to compete with Bose, but you know the saying "once you're Bose man, you're bose man for life". Happy hunting!
Written by a customer while visiting bose.com
Customer Rating
2
Great headphones, but they won't turn off anymore
on May 14, 2020
Posted by: liz
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I love these headphones. I have traveled with them for years now and they always give me the sound and comfort I am looking for. Unfortunately, when I turn off the power switch, the headphones turn off for a few seconds and then turn back on. This means that they never turn off for more than a minute or so. This is extremely frustrating because they connect to my devices even when they are off and the battery is drained quicker than if they would stay off.
Response from bose.comBy nicole leboeuf, Customer Support, May 16, 2020
Hey Liz,
Truly sorry that you're experiencing a power issue with your headphones. We'd love to help get you back to enjoying the sound and comfort that you did before.
Ensure that your headphones are running the latest firmware by visiting https://bose.life/2yVg0iu.
Also, please reset them - https://bose.life/2MvKFWq
If the issue persists, our customer service team will gladly assist you further - http://bose.life/globalsupport
Thanks,
Charlotte - Customer Support
Truly sorry that you're experiencing a power issue with your headphones. We'd love to help get you back to enjoying the sound and comfort that you did before.
Ensure that your headphones are running the latest firmware by visiting https://bose.life/2yVg0iu.
Also, please reset them - https://bose.life/2MvKFWq
If the issue persists, our customer service team will gladly assist you further - http://bose.life/globalsupport
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Fantastic sound quality, mediocre bluetooth range
on July 6, 2020
Posted by: ni23
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought these a few weeks ago and have been using them non-stop since. The sound quality is amazing, especially for music. The noise canceling ability is great, as I'm studying a lot and need to not be disturbed. It's also been very useful that the headphones can be connected to my phone and laptop at the same time.
The only downside to these headphones is that the bluetooth range is mediocre. I notice the headphones have trouble staying connected if my phone/laptop is no longer in my line of sight. Regardless of how far away I am, my music will start to skip.
Written by a customer while visiting bose.com
Customer Rating
5
Durable
on July 14, 2020
Posted by: braydenb
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I’ve been pretty hard on these headphones for over a year now and have had no problems whatsoever. I use them doing pretty much anything-working out, mowing the lawn, or plowing snow. These are top notch and definitely worth it.
Written by a customer while visiting bose.com
Customer Rating
5
Great purchase
on November 21, 2020
Posted by: Chris94
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Worth every penny. Love the quality and the accessories it came with. Had to buy another cord to make it compatible with my Xbox one but all in all great purchase.
Written by a customer while visiting bose.com
Customer Rating
5
Only the best from Bose.
on December 6, 2020
Posted by: Cancun35
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I got my headset a month ago and it feels just right. Sound and quality just great.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent piece of equipment
on December 7, 2020
Posted by: Val
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Excellent piece of equipment I work overnight and sleeping during the day is difficult. I put on these earphones and play music and it’s just wonderful.
Written by a customer while visiting bose.com
Customer Rating
5
Great audio and features!
on January 5, 2021
Posted by: jrb2020
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Got these for Christmas and loving the audio and the ability to connect to two devices at once. I was getting feedback during phone calls until I turned the Self Voice off in the Bose Connect app. Couldn’t be happier. Also I recommend turning Siri on when phone is locked in iPhone settings if you want to stay hands free. This is another happy customer from Bose - been using Bose for years and have yet to be disappointed.
Written by a customer while visiting bose.com