Customer reviews from bose.com
Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Average customer rating
3.9
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
474
4 Stars
116
3 Stars
63
2 Stars
65
1 Star
120
Customer Reviews for Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Customer Rating
4
Decent
on December 21, 2018
Posted by: Mackjack
Gender:Male
Length of ownership:1 month
Not really great for working out and getting sweaty. The odor of sweat is hard to get out of the mesh in the middle of the headset. When making a call noise cancellation is turned off, which really sucks. Does not have a strong base. Other than that I think they are pretty good.
Written by a customer while visiting bose.com
Customer Rating
5
A.M.A.Z.I.N.G.
on January 2, 2019
Posted by: Jenna12
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] I won these headphones in the Niall Horan contest, and I am officially hooked on Bose products. The noise cancelling is amazing, they are extremely comfortable, and the battery life is astounding. They need very little charging time for hours of sound. I would recommend to anyone. Totally worth the investment.
Written by a customer while visiting bose.com
Customer Rating
5
Very quiet
on January 6, 2019
Posted by: Traveler
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Had Beats noise cancelling, got Bose as gift - love the Bose, much better!
Written by a customer while visiting bose.com
Customer Rating
5
Great upgrade!
on January 7, 2019
Posted by: Tyke
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I purchased these to replace my third pair of 'wired' Bose Quite Comfort headphones. I love them!!!!!
Written by a customer while visiting bose.com
Customer Rating
5
best headphones ever
on January 8, 2019
Posted by: suman81
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] got these recently and all of the features are great.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing
on January 9, 2019
Posted by: gdwood74
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Got as a Christmas gift and they have performed beyond what I expected.
Written by a customer while visiting bose.com
Customer Rating
4
Love the headphones,hate how leather wear
on February 24, 2019
Posted by: Gdavis23
I love these headphones. I wear them everyday at work. I just hate how quickly the ear pieces wear down. I don’t use these at the gym either, just work.
Response from bose.comBy Andy, Bose Technical Support, February 28, 2019
Hi Gdavis23, thanks for posting a review regarding your QuietComfort 35 II Headphones!
We're happy to hear that you love the audio quality, but sorry to hear that the ear cushions have deteriorated. These are made from a leather, which can naturally deteriorate over time taking into account storage and climates that the headphones are being used in.
The good news is that replacement cushions are available. To schedule a replacement we encourage you to reach out to your local support outlets in your region via our website at http://global.bose.com, and using the "Contact us" feature at the bottom of the screen. We look forward to hearing from you!
Kind regards,
Andy - Bose Support
We're happy to hear that you love the audio quality, but sorry to hear that the ear cushions have deteriorated. These are made from a leather, which can naturally deteriorate over time taking into account storage and climates that the headphones are being used in.
The good news is that replacement cushions are available. To schedule a replacement we encourage you to reach out to your local support outlets in your region via our website at http://global.bose.com, and using the "Contact us" feature at the bottom of the screen. We look forward to hearing from you!
Kind regards,
Andy - Bose Support
Written by a customer while visiting bose.com
Customer Rating
3
Love everthing except the noise cancellation!
on March 19, 2019
Posted by: NancyO
Gender:Female
Length of ownership:3 months
I purchased 2 of the QuietComfort 35 wireless headphones II for Christmas gifts. (One for my husband and one for me). I wrapped and gave both to him Christmas.
We were away and did not return home until mid-January. I was so very excited to have all of the features of the Bose quality sound, answering the phone and most importantly being able to mow the yard and use the blower while still listening to music.
However, even with the sound cancellation at a high level I hear all of the outside noise while mowing the yard or using the leaf blower and can hear nothing when it comes to music or the phone ringing. It’s almost as if I don’t have it on. And I do have something to compare these to.
Several years ago I purchased some noise cancellation headphones by Husqvarna (less than $20) and they are far, far superior at noise cancellation. I use them with my wireless Bluetooth inside of the headphones and they are perfect.
What happened Bose? This is definitely not like you. You guys are always the best when it comes to sound.
Response from bose.comBy Keith_L, Bose Technical Support, March 22, 2019
Hi NancyO,
Thank you for taking the time to review the QuietComfort 35 II headphones. We're sorry to hear you are unhappy with the Noise Cancellation provided by your headphones.
If your headphones are not adequately reducing the ambient noise for you, it would definitely be worth trying checking for and installing any product updates at btu.bose.com as well as checking that the ear cushions forming a seal against your head while in use.
We hope this helps.
Thank you for taking the time to review the QuietComfort 35 II headphones. We're sorry to hear you are unhappy with the Noise Cancellation provided by your headphones.
If your headphones are not adequately reducing the ambient noise for you, it would definitely be worth trying checking for and installing any product updates at btu.bose.com as well as checking that the ear cushions forming a seal against your head while in use.
We hope this helps.
Written by a customer while visiting bose.com