Customer reviews from bose.com
Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Average customer rating
3.9
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
474
4 Stars
116
3 Stars
63
2 Stars
65
1 Star
120
Customer Reviews for Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Customer Rating
5
Best wireless ever
on January 4, 2019
Posted by: Miss P
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] Bought for an overseas flight, best choice for listening to music and noise cancelling, perfect to wear while sleeping on the airplane.
Written by a customer while visiting bose.com
Customer Rating
5
QC35 for the Peace of Mind
on January 20, 2019
Posted by: Trick Malone
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Provides me with peace, quiet, and mind. I can listen to what I want and dampen the rest of the world around me. I am living with Hyperacusis and Tinnitus and the QC35 allow me to walk in the world when I need to. Without their seal over my ears and the ANC I would not function. Thank you Bose!
Written by a customer while visiting bose.com
Customer Rating
5
New Life
on January 21, 2019
Posted by: Amr
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] I had bose old version .. this is really the best ever
Written by a customer while visiting bose.com
Customer Rating
3
Average
on March 29, 2019
Posted by: Max
Gender:Male
Length of ownership:6 months
I had mine for about 6 months when the on/off switch broke. Why put a plastic button to turn and off. Stop being cheap. I love them and they sound great, but I will not spend that much for them again.
Response from bose.comBy Vicky W , Bose Technical Support, April 3, 2019
Hi Max,
Thank you for taking the time to review our QC 35 II headphones. We are so happy you love the sound from the headphones. Thank you for your feedback on the on/off switch, we can pass it onto our development team.
Thanks again for the review!
Have a great day.
Kind Regards,
Vicky W - Bose Technical Support
Thank you for taking the time to review our QC 35 II headphones. We are so happy you love the sound from the headphones. Thank you for your feedback on the on/off switch, we can pass it onto our development team.
Thanks again for the review!
Have a great day.
Kind Regards,
Vicky W - Bose Technical Support
Written by a customer while visiting bose.com
Customer Rating
5
Great for mowing
on June 13, 2019
Posted by: Doug
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] Just bought them the noise cancel is great I can now listen to music while mowing without turning the volume up to extreme
Written by a customer while visiting bose.com
Customer Rating
5
GREAT QUALITY ALL AROUND
on September 21, 2019
Posted by: SANDI
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I MOVED FROM BEATS TO BOSE I HAVE NO REGRET MONEY WELL SPENT
Written by a customer while visiting bose.com
Customer Rating
1
Major issues after update!
on November 13, 2019
Posted by: Matthew
Gender:Male
Length of ownership:1 year or longer
I updated my headphones for the first time since I got them and now I am having serious issues. The right ear pad is getting this popping sound that makes them unusable now! The ANC has lost power as well, I can hear people easier now and constant noise is more apparent. And now im experiencing calling issues where when I use my MIC the outside audio is amplified! I can hear myself a lot more, any outside noise is much louder.
Response from bose.comBy Jeff G, Customer Support, November 21, 2019
Hey Matthew,
I'm sorry to hear you've had issues with popping sounds after updating the firmware of the product. While firmware updates are issued occasionally to ensure the security and performance of the product is maintained.
It has always been the case that when you place a call a feature we use called Sidetone is enabled to ensure you can hear yourself and the surroundings during the call to make it easier for you to speak.
If the headphones are having issues, I would encourage you to try clearing the device list (instructions can be found here: https://bose.life/2MFNi7V) and should the issue persist, I'd recommend reaching out to our support team to discuss your options for service. https://bose.life/2Xll2Lo.
Kind regards,
Jeff G - Customer Support
I'm sorry to hear you've had issues with popping sounds after updating the firmware of the product. While firmware updates are issued occasionally to ensure the security and performance of the product is maintained.
It has always been the case that when you place a call a feature we use called Sidetone is enabled to ensure you can hear yourself and the surroundings during the call to make it easier for you to speak.
If the headphones are having issues, I would encourage you to try clearing the device list (instructions can be found here: https://bose.life/2MFNi7V) and should the issue persist, I'd recommend reaching out to our support team to discuss your options for service. https://bose.life/2Xll2Lo.
Kind regards,
Jeff G - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Great sound quality. Flawed power switch.
on December 15, 2019
Posted by: mirror25
Length of ownership:1 year or longer
I have had this headset for about 4 years now. I love the sound quality. The battery life is amazing too. Noise cancellation is the best I could find (I compared several headsets before buying). There is one major issue with this headset. After about a year or so it started turning on by itself while in the case. As it did it would run out of battery making the headset unusable next time you need it. The problem as I discovered is hardware related and is described in details on Bose forums. Multiple people posted run downs of how to disassemble the headphones and fix the flaky power switch. I did it in 2017 once and the problem went away for some time. I just did it again in 2019.
Written by a customer while visiting bose.com