Customer reviews from bose.com
Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Average customer rating
3.9
(838 Reviews)
Rating breakdown 838 reviews
5 Stars
474
4 Stars
116
3 Stars
63
2 Stars
65
1 Star
120
Customer Reviews for Bose - QuietComfort 35 II Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Customer Rating
4
Help they Quit
on July 24, 2020
Posted by: Jonathan
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I have had my comfort headphones 2/12 yrs & this trip they didn’t work I charged them & checked my input it worked on other device but not my headphones. How do I check this, where is the secret button
Thanks for your assistance
Thanks for your assistance
Written by a customer while visiting bose.com
Customer Rating
2
Works poorly with Linux
on October 23, 2020
Posted by: yello123
Gender:Male
Length of ownership:1 week
As a computer science student, I bought these headphones for my coding interviews. However, upon connecting them with my laptop that runs on Linux Ubuntu 20 LTE and enabling voice input, I kept receiving a voice prompt saying, "Incoming call." Even after disabling this feature through the mobile app, there were interruptions caused by the headphones during my calls. For this reason, I decided to return these headphones.
That said, the headphones worked great on my android phone and the noise-canceling quality was excellent.
Response from bose.comBy nicole leboeuf, Global Customer Service, October 24, 2020
Hi there,
I'm so glad to hear that you are enjoying the sound quality and noise cancellation of these headphones.
I'm sorry to hear that you had some issues using the headphones with your Linux PC which made you decide to return them. I would recommend clearing the pairing list on the headphones by pressing the switch to the Bluetooth icon for 10 seconds. Once complete, delete the pairing on your Linux PC. This will help with the connection.
Thanks!
Kerri - Customer Support
I'm so glad to hear that you are enjoying the sound quality and noise cancellation of these headphones.
I'm sorry to hear that you had some issues using the headphones with your Linux PC which made you decide to return them. I would recommend clearing the pairing list on the headphones by pressing the switch to the Bluetooth icon for 10 seconds. Once complete, delete the pairing on your Linux PC. This will help with the connection.
Thanks!
Kerri - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
good headphones but came with some dents and...
on November 19, 2020
Posted by: miguelaf
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] i bought this headphones, when they arrived it seems they were already used, anyway work quite well but Bose should pay more attention to what is sending to the clients.
Response from bose.comBy nicole leboeuf, Global Customer Service, November 20, 2020
Hello,
It's disappointing to hear your headphones arrived dented. Please do not hesitate to get in touch with us via the Contact Us page to seek further assistance. We'll be happy to assist.
Kind regards,
Jeff - Bose Customer Support
It's disappointing to hear your headphones arrived dented. Please do not hesitate to get in touch with us via the Contact Us page to seek further assistance. We'll be happy to assist.
Kind regards,
Jeff - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic sound and very comfortable to wear
on December 5, 2020
Posted by: M Castro
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] It’s been about a mont and a half when I bought this headphones. I’m impress and happy with the quality of sound, versatility and the combination of the apps gives you so many options to set the sound you want. I simple love them when walking with my dogs or just taking calls with them.
Written by a customer while visiting bose.com
Customer Rating
4
Sound amazing and the ability to cancel noise.
on December 7, 2020
Posted by: Ski1963
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Recently purchased for my wife and after setting them up I wanted a pair
Written by a customer while visiting bose.com
Customer Rating
4
Great
on December 30, 2020
Posted by: Tglide2018
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] I got mine Christmas 2020 they are great? But the earmuffs holds the heat way too much in a short time vary uncomfortable my opinion.
Written by a customer while visiting bose.com
Customer Rating
4
Good sounding headphones terrible app
on January 6, 2021
Posted by: davmcln
Gender:Male
Length of ownership:3 months
One problem with the phones is if they are connected to two sources interference sometimes occurs. It is very hard to navigate the app in order to fix the problem. In addition the app is not intuitive to use, it needs a thorough overhaul.
Written by a customer while visiting bose.com
Customer Rating
4
Best for university student
on January 12, 2021
Posted by: Bosi
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I Bought this for virtual class and it's excellent for noiseless with other kids around
Written by a customer while visiting bose.com