Customer reviews from Brother Europe
Brother - QL-800 High-Speed Thermal Label Printer - White/Black
Average customer rating
4.4
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
9
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
1
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for Brother - QL-800 High-Speed Thermal Label Printer - White/Black
Customer Rating
5
Ideal for Small Business use
on August 7, 2017
Posted by: Snozzle16
Gender:Female
Bought one for our warehouse then bought another for the office. Compact and ideal for quick easy labels. Have even managed to import our logo when we were advised by another printer sales that this would be impossible without spending £100's. Ideal for small/medium business use whatever you are doing. Plug and play or download programme for more detailed labels. Easy to understand.
I would recommend this to a friend!
Written by a customer while visiting Brother Europe
Customer Rating
1
Not as good as I expected from Brother
on December 26, 2025
Posted by: Xyz73
Instructions could be made a lot easier, you have to work lots of things out yourself. It is the worst product I have bought for instructions on how to use. No I would not buy again and I wouldn’t recommend anyone else too!
No, I would not recommend this to a friend.
Response from Brother EuropeBy Brother UK, Customer Support, December 29, 2025
Thank you for sharing your feedback, and we’re sorry to hear the instructions weren’t as clear or helpful as expected. If you still need any assistance, our support team will be happy to help. Please get in touch using the link below:
Brother Technical Support: https://www.brother.co.uk/support/contact-us/technical-support
Brother Technical Support: https://www.brother.co.uk/support/contact-us/technical-support
Written by a customer while visiting Brother Europe
Customer Rating
5
Brother QL-800 Label Printer
on March 22, 2018
Posted by: Alison60
Gender:Female
Bought this label printer for our small home-based craft business as pervious bubble jet printer (other manufacturer) had packed up.
Very impressed by the easy set up, very good options on software, wide choise of lables that fit the QL-800 and how quickly and smoothly it prints!
Now also being used for volunteer projects and with household uses.
I would recommend this to a friend!
Written by a customer while visiting Brother Europe
Customer Rating
5
Good Printer
on March 27, 2018
Posted by: tutto
Gender:Female
Perfect to print labels quickly for our samples. The 2 colour feature is good to highlight the colour name.
I would recommend this to a friend!
Written by a customer while visiting Brother Europe
Customer Rating
5
Perfect for two colour labels
on April 10, 2018
Posted by: neodine
Gender:Male
I was a bit wary of buying this printer as the specs seemed too good to be true. I spent some time trying to get it installed on my windows 7 then tried windows 10 and went without a hitch. It is all it is claimed to be. Easy to understand artwork, fast and great colours, I tried to smudge the print but was impressed it did not budge. The included artwork is impressive also and easy to setup and print. The footprint is small and compact and will suit any busy office. For the price it is unbelievable, I would recommend it to anyone
I would recommend this to a friend!
Written by a customer while visiting Brother Europe
Customer Rating
4
software
on May 24, 2018
Posted by: Phil the fridge
Gender:Male
its a very good printer but I think the software is over done and not that friendly , But watch it on YouTube to get into it and yep all good.
Written by a customer while visiting Brother Europe
Customer Rating
3
Limited software support.
on December 16, 2019
Posted by: Piglet
The bundled label software is adequate, if a little ideosyncratic in the way it formats imported fields. However, the greatest drawback is that MS Office integration only works with 32-bit Windows. If you have a 64-bit machine, Brother don't want your custom. And since many new PCs are now shipped with 64-bit Windows as standard, Brother label printers are not for you..
No, I would not recommend this to a friend.
Written by a customer while visiting Brother Europe
Customer Rating
5
Fantastic little printer
on February 9, 2021
Posted by: PPBear
Being self employed and sending out orders this is perfect for labeling my parcels. No costly ink cartridges just plug in to my laptop and go.
Would have been good if I could have used it wirelessly with the app on my phone but ho hum you can't have everything x
I would recommend this to a friend!
Written by a customer while visiting Brother Europe