Customer reviews from frigidaire.com
Frigidaire - Gallery Series 30" Gas Cooktop
Average customer rating
4.7
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
159
4 Stars
30
3 Stars
7
2 Stars
2
1 Star
4
94%of customers recommend this product.
(
82 out of
87)
Customer Reviews for Frigidaire - Gallery Series 30" Gas Cooktop
Customer Rating
5
Works great!
on August 18, 2019
Posted by: UncleKeith
[This review was collected as part of a promotion.] Everything I hoped I would get with mYbfirst has too
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love my new cooktop!
on August 20, 2019
Posted by: Kathygathome
[This review was collected as part of a promotion.] Have been wanting to change my electric cooktop to gas for some time now. I’m so glad I did. I absolutely love my new Frigidaire 5 burner cooktop. Makes me want to cook more!
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love it
on August 25, 2019
Posted by: Lamike
[This review was collected as part of a promotion.] We got this recently, as my wife wanted a GAS stovetop. After running gas to the location and 110 AC we have gas stove!!!!
Happy wiffe, happy life.
She loves it and so do I.
Happy wiffe, happy life.
She loves it and so do I.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it! Sorry it’s discontinued!
on September 15, 2019
Posted by: Mark U
[This review was collected as part of a promotion.] Works great easy clean up, and plenty of power with the various burners!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Powder Coat Cracking ---- NO WARRANTY
on September 17, 2019
Posted by: Steve GP
[This review was collected as part of a promotion.] In less than 2 months top black started to show cracks in the finish...we are a family of 2 so no heavy use. NO WARRANTY FOR COSMETIC ITEMS....the finish is showing signs of peeling and cracking after 6 months ….still NO WARRANTY!!! Last Frigidare product purchase ...beware if you like to keep your appliances clean and like new.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, September 18, 2019
Hi, Steve GP.
Thank you for taking a moment to share your experience with us.
We are disappointed to learn you are not happy with your cooktop so far.
Your comments are fundamental in improving our quality and design.
How are you cleaning your cooktop? We recommend when a spill occurs on your porcelain cooktop, blot up the spill with an absorbent cloth. Rinse with a clean, damp cloth, and wipe dry. Try not to use harsh abrasive cleaners on your cooktop. They can scratch the porcelain. Ensure you completely rinse any mild cleaners used from the surface or the porcelain cooktop as this may become damaged during future heating. Please stay away from using spray oven cleaners on your cooktop.
Your cooktop’s one-year limited manufacturer warranty covers the functional components of your appliance, for example, the electrical and gas components.
I have reached out via email to get more details about your experience. Please be on the lookout for an email from us.
For any immediate assistance, we can be reached by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
We appreciate your business with us and looking forward in the hopes of assisting you.
Regards-Derrick
Thank you for taking a moment to share your experience with us.
We are disappointed to learn you are not happy with your cooktop so far.
Your comments are fundamental in improving our quality and design.
How are you cleaning your cooktop? We recommend when a spill occurs on your porcelain cooktop, blot up the spill with an absorbent cloth. Rinse with a clean, damp cloth, and wipe dry. Try not to use harsh abrasive cleaners on your cooktop. They can scratch the porcelain. Ensure you completely rinse any mild cleaners used from the surface or the porcelain cooktop as this may become damaged during future heating. Please stay away from using spray oven cleaners on your cooktop.
Your cooktop’s one-year limited manufacturer warranty covers the functional components of your appliance, for example, the electrical and gas components.
I have reached out via email to get more details about your experience. Please be on the lookout for an email from us.
For any immediate assistance, we can be reached by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
We appreciate your business with us and looking forward in the hopes of assisting you.
Regards-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love having five burners
on November 28, 2019
Posted by: RedRev55
[This review was collected as part of a promotion.] It continues to shine after six weeks of use and cleaning
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Cooktop
on November 28, 2019
Posted by: AlJr
[This review was collected as part of a promotion.] We love our 30" cooktop. Great looks and cook perfectly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works flawlessly
on December 11, 2019
Posted by: Mike2123
[This review was collected as part of a promotion.] I have a Viking in my other home and I would say that this unit works better. I like having five burners with different BTU output. The grills remove easily and the cleanup works great.
Written by a customer while visiting frigidaire.com