Customer reviews from whirlpool.com
Whirlpool - 36 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Average customer rating
2.3
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
4
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Whirlpool - 36 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Customer Rating
1
Not A True 36” Hood
on June 9, 2020
Posted by: AP Home Owner
Our builder installed this as an “upgraded venthood”. It only suctions on one side so I can only cook certain items (like searing and such) on one side of my range. Unfortunately it’s the side with all my small burners. It also isn’t a very strong suction even at the highest setting. So much for that “upgraded” expense.
Response from whirlpool.comBy quinnm2, Social Care Team, June 15, 2020
Hey AP Home Owner, we value your time and would like to look into the concerns with your Vent Hood. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Piece of crap
on March 25, 2024
Posted by: bshar
from Dallas, TX
Received this with my new home . Used for 1 year and hoped it'd work one day. The product is poorly designed and does do what it's supposed to. I even tried replacing with new filters. Somehow it seems only one side has suctions, and that's too negligible. Overall, I feel cheated.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 27, 2024
Thank you for sharing your insights with us, bshar. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 507414.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible terrible terrible suction. useless!!!
on November 30, 2024
Posted by: David
from Florida
Terrible. Terrible. Terrible. This product does NOT suck but it should. Completely useless. Looks pretty but does nothing but make noise. Lowest Cubic Feet Per Minute of ANY vent hood I have ever seen. Did I say this thing is terrible? Useless. Do NOT buy this piece of junk. Buy something that has at LEAST 400 Cubic Feet per Minute (even every microwave hood combo I have seen does at least that). Worst vent hood I have ever seen!!!! Terrible
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 3, 2024
Hello,
Thank you for your review. We regret to hear that your Range Hood is not living up to your standards. If you have any questions or concerns with your Range Hood please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #633386.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Range Hood is not living up to your standards. If you have any questions or concerns with your Range Hood please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #633386.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on July 27, 2025
Posted by: Hood
[This review was collected as part of a promotion.] Very nice appliance. Thank you so much! I plan to use quite a bit in future
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible
on September 26, 2025
Posted by: Sheila1
I purchased this with my new home and must agree with all the reviews it does nothing at all.
The fans make a lot of noise when they are on and the house still smells like the food you make or if you use any oils or anything
The fans make a lot of noise when they are on and the house still smells like the food you make or if you use any oils or anything
Response from whirlpool.comBy Branded Team, Consumer Care, September 26, 2025
Hello,
Thank you for your review. We regret to hear that your Range Hood is not living up to your standards. If you have any questions or concerns with your Range Hood, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #808831
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Range Hood is not living up to your standards. If you have any questions or concerns with your Range Hood, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #808831
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on November 30, 2025
Posted by: Ck-1
from TX
[This review was collected as part of a promotion.] Stainless steel, quiet & seems to work fine, would recommend
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com