Customer reviews from frigidaire.com
Frigidaire - Freestanding Electric Range - White
Average customer rating
2
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
2
1 Star
0
0%of customers recommend this product.
(
0 out of
2)
Customer Reviews for Frigidaire - Freestanding Electric Range - White
Customer Rating
2
Broke Within Four Months
on January 11, 2018
Posted by: DGib
from Virginia Beach, VA, United States
[This review was collected as part of a promotion.] Under normal use, the handle to the oven snapped off. The screws are not long enough to secure the handle. Under-engineered.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 12, 2018
DGib, I regret to hear of your range handle matter. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. My research into your consumer account shows you should have received your replacement handle at this time. Should you have any questions, please do not hesitate to reach out to us directly for assistance. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
2
Oven handle broke
on July 18, 2019
Posted by: Maryellen Mac
from east stroudsburg,pa
just about a year old. for the last six months, a few times a week the oven handle needed to be tightened. My 12 yr old opened the oven door and the handle just snapped off. it was not pulled with force either.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, July 19, 2019
Hello, Maryellen Mac.
I appreciate you for stopping by and sharing your experience.
I am sorry to learn about the matter with your range’s door. I’m glad to hear the recent issue did not cause extensive damage, and no one in your family was injured. We are always concerned about the safety and wellbeing of our consumers.
Though no manufacturer can guarantee against repairs or service visit with any of their models, I feel awful about the experience you have encountered recently with your range.
I have attempted a connection with you via email to review your recent experience.
For any immediate assistance, we can be reached by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
Best Regards-
Derrick
I appreciate you for stopping by and sharing your experience.
I am sorry to learn about the matter with your range’s door. I’m glad to hear the recent issue did not cause extensive damage, and no one in your family was injured. We are always concerned about the safety and wellbeing of our consumers.
Though no manufacturer can guarantee against repairs or service visit with any of their models, I feel awful about the experience you have encountered recently with your range.
I have attempted a connection with you via email to review your recent experience.
For any immediate assistance, we can be reached by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
Best Regards-
Derrick
Written by a customer while visiting frigidaire.com