Customer reviews from frigidaire.com
Frigidaire - Self-Cleaning Freestanding Electric Convection Range
Average customer rating
4.1
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
31
4 Stars
13
3 Stars
5
2 Stars
3
1 Star
4
78%of customers recommend this product.
(
28 out of
36)
Customer Reviews for Frigidaire - Self-Cleaning Freestanding Electric Convection Range
Customer Rating
3
Overall Outlook
on October 12, 2019
Posted by: AJ47
[This review was collected as part of a promotion.] The stainless appearance of the stove is great, the stove functions and cooks well. My only concern is the glass top which appears to already be showing signs of wear after three weeks of very light use. The glass top has not had any pots scrapped across it or anything dropped on it. I wish it was a little better quality.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, October 14, 2019
Hello, Aj47.
Thank you for your feedback. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Prior to using your cooktop for the first time, apply a ceramic cooktop cleaning cream (available in most hardware, grocery, and department stores) with a clean paper towel, to the ceramic surface. Cooktop cleaning creams leave a protective finish on the glass to help prevent scratches and abrasions.
You are able to locate additional cleaning tips in the Use and Care Guide, with the following link, http://manuals.frigidaire.com/prodinfo_pdf/Springfield/808527616en.pdf on page 33. Should you have any additional concerns or you have any other questions, feel free to contact us at 1-888-203-1389 Monday-Friday 8:30 am-8 pm EST at your convenience.
Kindest regards,
R'Shaye
Thank you for your feedback. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Prior to using your cooktop for the first time, apply a ceramic cooktop cleaning cream (available in most hardware, grocery, and department stores) with a clean paper towel, to the ceramic surface. Cooktop cleaning creams leave a protective finish on the glass to help prevent scratches and abrasions.
You are able to locate additional cleaning tips in the Use and Care Guide, with the following link, http://manuals.frigidaire.com/prodinfo_pdf/Springfield/808527616en.pdf on page 33. Should you have any additional concerns or you have any other questions, feel free to contact us at 1-888-203-1389 Monday-Friday 8:30 am-8 pm EST at your convenience.
Kindest regards,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Basic and uncomplicated.
on June 16, 2018
Posted by: Wrtstep
from Wyomissing PA
[This review was collected as part of a promotion.] It’s ideal and straightforward. We love it’s basic design in this world of digital inundation.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great appliances
on July 3, 2018
Posted by: jennieleake
from Buckeye AZ
[This review was collected as part of a promotion.] This range was in our new home that we bought and we love it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Stove!
on August 25, 2018
Posted by: jeff4798
from Goldsboro, NC
[This review was collected as part of a promotion.] Stove top offers 5 burners which is great for when we make large meals. The oven heats up quickly and is very large. It is easy to clean and simple to use!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks great, heats quickly
on August 27, 2019
Posted by: RockyPd
[This review was collected as part of a promotion.] Bought two weeks ago and is working great so far. Burners and oven heat up quickly. Looks great.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic value
on September 12, 2019
Posted by: Peter60
[This review was collected as part of a promotion.] Purchased about 1 month ago. Based my decision on style, looks, features and value. I know I got the best of all of those. Could not be any more satisfied and happy with my purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
My fabulous new stove
on April 12, 2020
Posted by: Justagirl
[This review was collected as part of a promotion.] It was the looks that attracted me to this stove however now using it I love the entire stove, The oven heats fast - the food is cooked evenly - I love the multi sized burners and the fact that if the dial is turned one way it heats only the inner burner - if turned the other way heats entire burner. I am very pleased with this stove.
Written by a customer while visiting frigidaire.com
Customer Rating
2
In a nutshell I got a lemon
on January 2, 2020
Posted by: g52053
[This review was collected as part of a promotion.] I bought this in July and It is Now January 2 2020. My over still dont work right. It ruined our Thanksgiving Turkey so we called to get it fixed and they sent out service and the Man said it was working. after he left a few days later we tried to bake a chicken. it did not come out right the convection fan was not turning. so we call to try to get it fixed for Christmas Dinner we had company from out of town and the service department was booked up so we could not do anything but buy a precooked Hand and heat it up. so after Christmas another compant came out and the man sais that the first guy didnt know what he was doing and he siad the clock unit that sends juice to the fan was bad and some other part.
So there went our New Years Dinner with family. Now were into January still not fixed. Frigadaire is nothing like our Samsung we had in our previous home. Big mistake for choising Frigadair. I feel that we should really win the thousand dollar prize for this review
it's all true.
So there went our New Years Dinner with family. Now were into January still not fixed. Frigadaire is nothing like our Samsung we had in our previous home. Big mistake for choising Frigadair. I feel that we should really win the thousand dollar prize for this review
it's all true.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 9, 2020
Hi, G52053! We certainly apologize that this has been your encounter with your oven. We understand how important it is to have a functioning oven, especially around the holidays. Please know that we make every effort to manufacture quality appliances, and your experience does not go unnoticed.
Based on the information provided, we were able to reach out to the technician and was advised that they are scheduled to come out to your home next Tuesday, which was a more convenient date for you. We certainly have faith the technician will be able to rectify your matter to the best of their ability.
If they are unable to do so, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Based on the information provided, we were able to reach out to the technician and was advised that they are scheduled to come out to your home next Tuesday, which was a more convenient date for you. We certainly have faith the technician will be able to rectify your matter to the best of their ability.
If they are unable to do so, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com