Customer reviews from philips.com
Philips Sonicare - Essence+ Sensitive Electric rechargeable toothbrush, HX3211/02, w/ Sensitive BH - Light Blue
Average customer rating
4.4
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
150
4 Stars
53
3 Stars
12
2 Stars
9
1 Star
12
87%of customers recommend this product.
(
193 out of
221)
Customer Reviews for Philips Sonicare - Essence+ Sensitive Electric rechargeable toothbrush, HX3211/02, w/ Sensitive BH - Light Blue
Customer Rating
4
The quality that the Philips brand upholds
on March 2, 2022
Posted by: bgcoop
Gender:Male
[This review was collected as part of a promotion.] Stepped away from the Sonic to try a different approach. After a couple of weeks with the Oral B brush, I quickly discarded it and returned to the Philips product. Now I wonder why I ever doubted the Sonic toothbrush!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Ok toothbrush
on March 5, 2022
Posted by: TeeTeerae
Gender:Female
[This review was collected as part of a promotion.] This toothbrush doesn’t have much umph as previous sonicare toothbrushes that I’ve had. It’s a lighter vibration so I feel like I need to push more on my teeth when brushing. I like the larger handle but wish it had a stronger clean.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, March 8, 2022
Hi,
Thank you for your review and we are sorry to hear about this. We do have a tip for you to help fix this issue for you! Your toothbrush comes with the EasyStart activated The EasyStart feature gently increases power over the first 14 brushings to help you get used to brushing with this type of toothbrush. Place the handle in the plugged-in charger. Then, press and hold the power on/off button for 2 seconds. You hear 1 beep and the battery level indicator lights up yellow to indicate that the EasyStart feature has been deactivated.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for your review and we are sorry to hear about this. We do have a tip for you to help fix this issue for you! Your toothbrush comes with the EasyStart activated The EasyStart feature gently increases power over the first 14 brushings to help you get used to brushing with this type of toothbrush. Place the handle in the plugged-in charger. Then, press and hold the power on/off button for 2 seconds. You hear 1 beep and the battery level indicator lights up yellow to indicate that the EasyStart feature has been deactivated.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
5
The brush has great bristles for cleaning.
on March 26, 2022
Posted by: Jerry0627
Gender:Male
[This review was collected as part of a promotion.] The Sonic2100 brush is easy to replace. The brush itself is easy to hold and manuever around the gum line for both upper and lower guns. It's not to hard or soft for both the guns and teeth
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This product works great.
on May 26, 2022
Posted by: Farkel
Gender:Male
[This review was collected as part of a promotion.] I am very satisfied with the toothbrush. My mouth and teeth feel clean and fresh after using it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This toothbrush is wonderful
on June 14, 2022
Posted by: Jewel's
Gender:Female
[This review was collected as part of a promotion.] This toothbrush makes my teeth feel so clean ! Very glad I bought it .
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
The Sonicare care brush provide thorough cleaning
on July 21, 2022
Posted by: ymorar
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I prefer Sonicare Tooth Brush as it provides thorough cleaning and the stains are removed to give a whiter and better look on the teeth.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
It’s like I’ve never brushed my teeth before. Now
on August 2, 2022
Posted by: Cracker Jack
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best toothbrush I’ve ever used Easy to use stays charged for a long time. Mouth feels great after use
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Vaporchick
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The DailyClean 2100 works the way I expected it to.
I would recommend this to a friend!
Written by a customer while visiting philips.com