I was a little concerned at first. Didn't seem to powerful as compared to my numerous old corded Norelcos. Figured battery shavers had to be made that way. Wrong on my part! Great shave first time out of the box. Been using it one month on first charge, another needless concern. I like it!
Poor performance been using the product for a couple of months should have adjusted to my face by now.
Response from philips.comBy Philips Consumer Care, April 2, 2020
Hi Johnbob,
Thanks for writing a review on our shaver. It's really unfortunate to hear that it hasn't met your expectations, yet. That's why we'd like to help you to improve your product experience.
It is important to be gentle during shaving, especially if your skin is sensitive. Do not press too hard on the skin with the razor. Apply only light pressure so that the hair stands up from the face, ready for the blade to cut it. Light pressure also reduces the friction between the razor and your skin, which feels more comfortable.
If you have any questions, please feel free to get in touch via social media or on our website. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
way to loud. very ruff on face
on June 4, 2017
Posted by: mack
Gender:Male
owned a norelco shaver for many years and was very happy with it. very disappointed with new one.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
great electric shaver
on June 11, 2021
Posted by: zebra69036
Gender:Male
gives an excellent cut on my head not quite razor close on the face but would highly recommend this product. Nice smooth shave decent battery life and comfortable to hold