Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(7,819 Reviews)
Rating breakdown 7,819 reviews
5 Stars
6,120
4 Stars
908
3 Stars
270
2 Stars
167
1 Star
354
87%of customers recommend this product.
(
3,391 out of
3,920)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
Tastes Amazing and Fun to Use!
on April 7, 2026
Posted by: AprilS
[This review was collected as part of a promotion.] I have been wanting a new espresso machine for a while now and had been hearing more about the Nespresso machines recently so I was excited to try the new Vertuo Next! This machine is so much easier to use than my old espresso machine. Not dealing with messy grounds has been one of the best benefits of this machine. Not only that, but I was surprised to learn that upon opening the machine after use, it automatically pops the used pod into its own little interior garbage bin to empty later! This was such a genius idea and I'm loving it! After about 10 espressos I simply pull out the drawer, dump it in the garbage, and slide it back in. They really thought of everything with this machine. This Nespresso makes the normal espresso machine noise when in use but it's not nearly as loud as my old one, which I'm very thankful for. I'm simply amazed at how quickly it makes my drinks and how good it tastes. I've tried several pods so far and I love them all! It's fun to play around with different recipes using different Nespresso pods. You can't go wrong with the Nespresso Vertuo Next if you're an espresso lover. This is so much easier than using my old machine and I'm never going back!
Written by a customer while visiting influenster.com
Customer Rating
5
Easy espresso
on April 7, 2026
Posted by: JessicaH
[This review was collected as part of a promotion.] I am pregnant so can’t drink too much caffeine, but this is my third pregnancy now so trust me when I say I need the espresso shot every now and then lol. I put it with foamy milk and make an iced latte. I love it.
Written by a customer while visiting influenster.com
Customer Rating
5
Morning brew! Gotta have it
on April 7, 2026
Posted by: MagdalenaM
[This review was collected as part of a promotion.] I love how aesthetically pleasing to the eye this machine looks!! I like how it doesn’t take alot of space and very quiet while brewing! The coffee tastes amazing with a rich taste savings me time and money!
Written by a customer while visiting influenster.com
Customer Rating
3
Portable and space saving
on April 7, 2026
Posted by: JennieS
[This review was collected as part of a promotion.] In terms of portability and space saving, this coffee machine is perfect. It is not for a coffee maker beginner tho. Although it just simply has one button, it is not so user friendly and mechanisms are a bit complicated. If you like the nespresso ecosystem and consistently purchase nespresso pods, this will be good for you.
Response from influenster.comBy Nespresso USA, Customer Service, April 8, 2026
Hi Jennie. Every Nespresso machine is covered under at least a one-year warranty and a lifetime of troubleshooting support, so for additional assistance, please call 800-562-1465, and a Machine Expert will be happy to assist you 24/7.
Written by a customer while visiting influenster.com
Customer Rating
5
So thankful 🥹
on April 7, 2026
Posted by: KimignonT
[This review was collected as part of a promotion.] I absolutely love this machine!! The sleek design sits great on my counter. Love the foam that is on top of every brewed pod as if I am at my own coffee shop. The instructions that are in the box are definitely trash, but with YouTube University set up was quick and easy. I wish the coffee was hotter than it is, but nothing my microwave can’t fix. The pods are on the pricey side, but I treat myself once a month with 6 sleeves and get freebies in the process!!
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing coffee bevs at home
on April 7, 2026
Posted by: SarahR
[This review was collected as part of a promotion.] I really love the Nespresso Vertuo Next! It is so easy to create gourmet coffee beverages at home in no time. I tried espresso pods and coffee pods with great success. Super easy to clean and set up too. I love how the machine reads the pods for you so there is no choosing the wrong setting. It heats up quickly too.
Written by a customer while visiting influenster.com
Customer Rating
5
Get yourself one!!
on April 7, 2026
Posted by: AlexisH
I use my nespresso every single morning as my morning pick me up now. The espresso pods have the perfect flavors and boldness for a good latte or americano. I feel like the price point is worth it for a perfect coffee every single time without even using to leave my house. The pours aren’t overly hot that they burn your mouth but they don’t come out cold they come out justttt right.
Written by a customer while visiting influenster.com
Customer Rating
4
Great entry-level Nespresso machine
on April 7, 2026
Posted by: KaitlinN
[This review was collected as part of a promotion.] This is my second Nespresso Vertuo machine, and it does not disappoint. The quality of the cup of coffee it brews is excellent. I love the convenience of the pods, and the size of the machine is perfect for smaller spaces like an office, dorm, or apartment. Emptying the spent pods is a breeze and I like that you can recycle them for free with the bag from their site. My only gripe (which is very minor) is that it’s harder to open and close the mechanism than with my Nespresso Vertuo Pro machine — which is automatic. Also the cup rest feels a bit wobbly, but not dangerously so. Overall I’d give it 4.5 stars, but only because I know how great their other machine is and I’m spoiled! I would still highly recommend this coffee maker.
Written by a customer while visiting influenster.com