Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(7,819 Reviews)
Rating breakdown 7,819 reviews
5 Stars
6,120
4 Stars
908
3 Stars
270
2 Stars
167
1 Star
354
87%of customers recommend this product.
(
3,391 out of
3,920)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
3
Great concept but wish it was smaller
on April 6, 2026
Posted by: SabrinaB
[This review was collected as part of a promotion.] Well, I appreciated the creamy rich coffee and espresso flavors. I found myself at a real big learning curve as I’m used to coffee only pods with that being said compared to what I’m used to the Nespresso is rather loud if that’s something that you don’t mind I find that it’s a great investment while I’ve been testing it these past few weeks unfortunately the size of the one I was testing does not work well with my old farmhouse cabinets I wish it was a little bit smaller so I could use it to its best potential.
Response from influenster.comBy Nespresso USA, Customer Service, April 8, 2026
Hi Sabrina. Every Nespresso machine is covered under at least a one-year warranty and a lifetime of troubleshooting support, so for additional assistance, please call 800-562-1465, and a Machine Expert will be happy to assist you 24/7.
Written by a customer while visiting influenster.com
Customer Rating
5
Love this machine
on April 6, 2026
Posted by: DominiqueM
I’m so not a coffee person but I do love my Nespressoo coffee machine. I got this to start and try to love coffee and to have it for people who stop buy and want a cup. I love that I can make fancy coffee drinks with this machine. I love that it brews the perfect cup of espresso with a nice foam. They have tons of coffee pods on the aps and me and my boyfriend love trying them. The coffee and espresso taste good and does not seem watery at all. The best part was this machine did come with a frother which made it even better so I didn’t have to purchase one. The machine to me is not to loud and it does not take long to brew.
Written by a customer while visiting influenster.com
Customer Rating
3
Beautiful machine but not for decaf drinkers
on April 6, 2026
Posted by: CharleaF
[This review was collected as part of a promotion.] This nespresso machine is absolutely beautiful, I love the sleek esthetic that this color pattern gives. The machine is not as quiet as I would like, it's pretty noisy. For me, the issue is that there aren't many decaf options. For the ones that are available, there aren't any sold in store. I have been drinking decaf for over 2 years so it is a little frustrating that I have to order the pods for this. I know I can refill them but sometimes I would like to enjoy the convenience. This machine also, brews the beverages quicker than my other coffee pot I had prior to this one. All in all it's a good machine but with there not being many decaf options, I can't utilize it how I want.
Response from influenster.comBy Nespresso USA, Customer Service, April 8, 2026
Hi Charlea. We're sorry to hear your disappointment in our decaf options. We'll share this feedback with our team. Every Nespresso machine is covered under at least a one-year warranty and a lifetime of troubleshooting support, so for additional assistance, please call 800-562-1465, and a Machine Expert will be happy to assist you 24/7.
Written by a customer while visiting influenster.com
Customer Rating
5
I love this machine
on April 6, 2026
Posted by: MarcelliR
[This review was collected as part of a promotion.] I love this machine! I have another one Vertuo that I got 10 years ago and it is still working perfectly! It works very easily that a kid could make some coffee. It’s not too noisy. I will enjoy my new machine very much. I really love to go to Nespresso store to check for new flavors.
Written by a customer while visiting influenster.com
Customer Rating
4
Overall, a stylish and convenient choice for every
on April 6, 2026
Posted by: Ulziisaikhan88806480B
[This review was collected as part of a promotion.] The nespresso vertuo next in white stands out with its sleek, modern design that fits easily into any kitchen. It’s simple to use, heats up easily, and delivers rich, crema topped coffee with a variety of pod sizes. While the coffee quality is excellent, the machine can be a bit noisy and relies on vertuo capsules only.
Written by a customer while visiting influenster.com
Customer Rating
5
Mess free stylish coffee machine
on April 6, 2026
Posted by: DIVYAA
[This review was collected as part of a promotion.] Look is definitely stylish and sleek on the counter. Doesn’t take up much space. Good color combination. Easy to use, quick and convenient. All you have to do fill water, place pods close and start. No mess like other traditional paper cups all the remainings collect at one place.
Perfect for busy morning time quick espresso coffee, but doesn’t make milk based drinks. If you are an only black coffee lover and ready to invest in a pods, then I’d definitely recommend this machine.
I like to add one more point that packaging of the box is very good due to side ways open pattern. thank you #nespresso #influenster
Perfect for busy morning time quick espresso coffee, but doesn’t make milk based drinks. If you are an only black coffee lover and ready to invest in a pods, then I’d definitely recommend this machine.
I like to add one more point that packaging of the box is very good due to side ways open pattern. thank you #nespresso #influenster
Written by a customer while visiting influenster.com
Customer Rating
4
Whatever you want
on April 7, 2026
Posted by: AmandaM
[This review was collected as part of a promotion.] I love being able to have the exact coffe I want. Expresso,cold brew or just a regular coffe, it is ready in a few minutes. It doesnt take up much space and fits easily on your counter top. It did take me a few times to learn exactly how to operate it.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect everyday coffee machine
on April 7, 2026
Posted by: KimmieT
[This review was collected as part of a promotion.] As a coffee lover, I’m honestly in love with this machine. We use it every single day to make coffee before heading to work, and it has become part of our daily routine. The setup was simple and quick, and the machine is very easy to use. The performance is great—it brews fast and the coffee comes out rich, smooth, and consistent with a nice crema on top. I also like the variety of pod options and cup sizes, so I can switch things up depending on my mood. The size is compact and fits perfectly on the counter without taking up too much space. The water tank is good for daily use, though we refill it often since we use it every day. One of the best parts is how much money we save by making coffee at home instead of buying from coffee shops. It’s definitely worth it for any coffee lover who wants convenience and quality at home.
Written by a customer while visiting influenster.com