Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(7,819 Reviews)
Rating breakdown 7,819 reviews
5 Stars
6,120
4 Stars
908
3 Stars
270
2 Stars
167
1 Star
354
87%of customers recommend this product.
(
3,391 out of
3,920)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
Perfect Brew!
on March 29, 2026
Posted by: JorgeV
Purchased Nespresso Vuerto and i’m obsessed! This compliments my countertop perfectly and functions perfectly. I was tired of constantly buying coffee so I invested in this and have zero regrets. I am so happy to be able to make delicious espresso every day. The machine itself is aesthetic, relatively light weight, and good quality. I would highly recommend.
Written by a customer while visiting influenster.com
Customer Rating
5
My new fav!!!
on March 29, 2026
Posted by: ErinM
[This review was collected as part of a promotion.] Forever my new favorite coffee maker!! This is an easy to use system that keeps things clean along the way! It was ready to go out of the box! It’s super easy to clean as well. The coffee tastes so good! It seems to make a thicker richer blend. Very nice!!
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect coffee, everytime!
on March 29, 2026
Posted by: JuneB
[This review was collected as part of a promotion.] This is a really sophisticated machine, it works as simple as the other pod machines. The water capacity is huge and I got some pods with the machine. I like the coffee quality, it’s really smooth. I suggest calculating the amount milk you want and what coffee intensity you want. I like the machine, it’s very minimal.
Written by a customer while visiting influenster.com
Customer Rating
5
Overall this nespresso machine is a excellent choi
on March 29, 2026
Posted by: ErikaM
The Nespresso coffee machine delivers a convenient and high quality espresso experience right at home.Is sleek,compact design makes it a great fit for any kitchen,while its simple operation allows users to brew a perfect cup with minimal effort. Cones well packaged and protect.Its easy to clean thanks to its removable parts and capsule system .It also incluides safety features like automatic shut-off making it realible
and safe for daily use
and safe for daily use
Written by a customer while visiting influenster.com
Customer Rating
4
Get Your Caffeine Here!
on March 30, 2026
Posted by: FredS
[This review was collected as part of a promotion.] Slim and sleek, this unit doesn’t take up a ton of counter space. Which is good since that’s at a premium in our house! Simple and easy-to-use design. Easy to fill and clean. The lid is a bit tough to close so watch for that. Yes it makes noise but it’s not too loud. Can easily make a fresh coffee while wifey is on a Zoom call. I’m more disruptive than any coffee maker could be anyway. ;) Product quality is quite good-hard to beat the espresso you get from this! Coffee pods are a bit pricey, so this serves more as a “treat” or “special” brew than the daily go-to for caffeine for us. A worthy addition to your caffeine routine!
Written by a customer while visiting influenster.com
Customer Rating
5
Beyond happy with my Nespresso
on March 30, 2026
Posted by: MorganH
[This review was collected as part of a promotion.] I am so pleased with the Nespresso Vertuo Next machine that I received. The color is a very light grey since they did not have white in stock at the time. It has a very slim look to it that I love because it’s not bulky like most machines. While making coffee using their Nespresso pods, coffee is velvety smooth. It’s very easy to assemble and clean. The only tough part was pairing on my phone via the app. After looking at the videos in the manual it was easy to use the machine. I am beyond happy with my Nespresso.
Written by a customer while visiting influenster.com
Customer Rating
3
Makes a quick, good cup of coffee!
on March 30, 2026
Posted by: VickiC
[This review was collected as part of a promotion.] This Nespresso Vertuo Next is nice, but NOT user friendly! You need to download the app -- (once you figure out which app it is), and then connect the machine to your phone/wi-fi. The paper instructions weren't too clear, but you can scan a QR code off the booklet and watch helpful videos on how to clean and use it the first time. The machine itself is heavier than expected. Also, if you have arthritic hands/fingers, it's a bit difficult to lock and unlock the top. You have to make sure the proper size cup is programmed in the machine or you won't get a full cup and/or you might get an overflow.
All in all, this Nespresso Vertuo Next should have more user friendly instructions and not need to be connected to a smartphone and the wi-fi in my opinion. It seems like they've made it a lot more difficult than it has to be to figure out how to use it . It does, however, make a great cup of coffee once you finally get it figured out, connected to your phone/wi-fi and registered.
All in all, this Nespresso Vertuo Next should have more user friendly instructions and not need to be connected to a smartphone and the wi-fi in my opinion. It seems like they've made it a lot more difficult than it has to be to figure out how to use it . It does, however, make a great cup of coffee once you finally get it figured out, connected to your phone/wi-fi and registered.
Response from influenster.comBy Nespresso USA, Customer Service, April 1, 2026
Thank you for your review, Vicki. We certainly understand your frustration, and we hope you know that we're here to help. All Nespresso machines come with at least a one-year warranty. Please give us a call, we're available 24/7 at 800-562-1465. We look forward to finding a satisfactory solution.
Written by a customer while visiting influenster.com
Customer Rating
5
Absolutely delicious and innovative!
on March 30, 2026
Posted by: AmandaH
[This review was collected as part of a promotion.] The Nespresso Vertuo in white is seriously the coolest coffee/espresso maker I’ve ever owned. Not only is it sleek, beautiful, perfect sized for my counter and lightweight, it’s easy to set up and operate. Nespresso is an incredibly reliable brand and I was so excited to see when I opened my machine after the first pod was made, it tossed the old behind it, into a little trash compartment. Could that be any more innovative and convenient?!
I’m in love with it!!
My espresso was delicious. Can’t wait to make more!
I’m in love with it!!
My espresso was delicious. Can’t wait to make more!
Written by a customer while visiting influenster.com