Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(7,819 Reviews)
Rating breakdown 7,819 reviews
5 Stars
6,120
4 Stars
908
3 Stars
270
2 Stars
167
1 Star
354
87%of customers recommend this product.
(
3,391 out of
3,920)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
1
not working((
on March 24, 2026
Posted by: AnastasiiaL
[This review was collected as part of a promotion.] I received this coffee machine on time. Visually, it looks very stylish and seems easy to use. Size good. The capsules also came fully equipped
However, unfortunately, I couldn’t use it because it simply wouldn’t turn on. After plugging it in and pressing the button, nothing happened. This is very disappointing
However, unfortunately, I couldn’t use it because it simply wouldn’t turn on. After plugging it in and pressing the button, nothing happened. This is very disappointing
Response from influenster.comBy Nespresso USA, Customer Service, March 27, 2026
Thank you for your review, Anastasiia, and we're here to help! Please call us directly at 800-562-1465, and a Machine Expert will be happy to troubleshoot over the phone. We're available 24/7 and offer lifetime troubleshooting service, and both in or out of warranty replacement or repair if needed.
Written by a customer while visiting influenster.com
Customer Rating
5
A must for any kitchen!
on March 24, 2026
Posted by: LinaS
[This review was collected as part of a promotion.] Very easy machine to use. It has auto brewing features for size and you can Bluetooth it to your phone which i love. It is lightweight and easy to move around. Love it has a self cleaning mode. Very easy that it uses pod so you are not making a mess with loose coffee. I also love it has a pod self disposing mode and the pods can be recycled.
Written by a customer while visiting influenster.com
Customer Rating
5
Hello Nespresso…where have you been all my life.
on March 24, 2026
Posted by: TiffanyP
[This review was collected as part of a promotion.] This is my first experience with the Nespresso brand and it did not disappoint. I usually use a Keurig for my daily dose of coffee but this Nespresso is impressive. The design of the box alone was unique and then the setup was so easy. I was ready to use it within a couple minutes of unboxing. I’ve used it a few time now and I really enjoy the variety of coffees you can make with it. The taste is there with bold and strong flavor. The design is flawless and makes cleaning easy. This may be my new fave.
Written by a customer while visiting influenster.com
Customer Rating
5
Obsessed!!
on March 24, 2026
Posted by: MollyS
[This review was collected as part of a promotion.] Maybe the best thing I’ve received on here! Looooove this machine. The pods are expensive, but the layer of flavor and foam is so worth it and if you shop around you can find some deals. Love how the white machine stands out with my dark countertops. This was easy to setup and it’s easy to clean. The auto disposal for the used pods is so smart. Love that this takes about two minutes from start to finish for brewing. If you’re on the fence just get it! The versatility of drinks you can make alone make it worth it!
Written by a customer while visiting influenster.com
Customer Rating
5
The Nepresso makes mornings much better!
on March 24, 2026
Posted by: AllisonY
[This review was collected as part of a promotion.] The Nespresso Vertuo Next in the white is so chic and sleek looking. The compact size is perfect for my apartment that lacks counter space. I love the variety of coffee styles is offers, from espresso to regular coffee and hot or cold options. It's so easy to use, brews quickly and offers upscale coffee shop style coffee for a fraction of the price.
Written by a customer while visiting influenster.com
Customer Rating
5
Look at that Crema, best coffee ever!!!
on March 24, 2026
Posted by: KellyW
[This review was collected as part of a promotion.] The first word that comes to mind… heavenly!
The VERTUO Next has exceeded my expectations. I’ll admit, I’ve been a longtime user of another brand — this being my first Nespresso. I’ve been using this little machine over the past month, it’s reliable and virtually maintenance free.
The set up was beyond easy. I first started with Melozio for a full cup experience, just look at that Crema! I certainly don’t get that with the other brand. At this point, I’ve tried numerous capsules, everything from Espressos to Barista Creations, they’re all delicious.
I love having the ability to treat myself with a morning Nespresso, afternoon or evening, we deserve that! Thanks to my VERTUO I can have just that — another plus, it doesn’t take up much room either.
The set up was beyond easy. I first started with Melozio for a full cup experience, just look at that Crema! I certainly don’t get that with the other brand. At this point, I’ve tried numerous capsules, everything from Espressos to Barista Creations, they’re all delicious.
I love having the ability to treat myself with a morning Nespresso, afternoon or evening, we deserve that! Thanks to my VERTUO I can have just that — another plus, it doesn’t take up much room either.
Written by a customer while visiting influenster.com
Customer Rating
5
Very easy to use
on March 24, 2026
Posted by: VictoriaM
[This review was collected as part of a promotion.] I like how easy the Nespresso Vertuo Next is to use. Just insert a capsule and press a button, and it makes a great coffee with perfect crema. The design look nice in the kitchen. The only downside it that it can feel a bit slow sometimes and doesn't include a milk frother.
Written by a customer while visiting influenster.com
Customer Rating
5
Delicious, Quick Coffee
on March 24, 2026
Posted by: MariaAnnaZ
[This review was collected as part of a promotion.] Love the Verturo Next!! So easy to make coffees on the go. There are so many different flavors of pods, something for everyone. There are also different pod brew sizes, 5oz, 7.7oz, etc. They have seasonal flavors which are fun to try. And it’s easy to clean with descaling!
Written by a customer while visiting influenster.com