Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(7,819 Reviews)
Rating breakdown 7,819 reviews
5 Stars
6,120
4 Stars
908
3 Stars
270
2 Stars
167
1 Star
354
87%of customers recommend this product.
(
3,391 out of
3,920)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
4
Fits perfectly on my counter
on March 24, 2026
Posted by: MelissaK
[This review was collected as part of a promotion.] The nespresso vertuo next is very easy to use and it’s slim profile fits perfectly on my counter. I just slide it over and plug it in when I want to make a cup. I particularly appreciate that the water reservoir is easy to remove and fill, and fits quite a bit of water despite the small frame of the machine. It makes a cup of espresso quickly and the resulting product is delicious. I only give it four stars because I think the pods are prohibitively expensive.
Written by a customer while visiting influenster.com
Customer Rating
5
Convenient coffee machine for quality coffee at ho
on March 24, 2026
Posted by: GH97
[This review was collected as part of a promotion.] This machine has been easy to use. There are QR codes leading to YouTube videos with instructions for initial set up and cleaning. It heats up and pours out coffee within a few minutes, with only a not too loud whirring and hum of noise. Overall, it’s a user-friendly device and convenient for making quality coffee drinks at home. It is a narrow and long appliance that doesn’t take up too much width on the counter.
Written by a customer while visiting influenster.com
Customer Rating
4
Easy to Use!
on March 24, 2026
Posted by: CJB0
[This review was collected as part of a promotion.] The Nepresso Vertuo Next is compact and fits nicely in the limited counter space of my kitchen. I like how the used cups are tossed in and easily removable bin on the side of the machine. This makes it fairly easy to clean. The coffee products are nice and it come out at a nice temperature, not too hot. My only real complaint is the cost of the coffee cups. They are much higher than the closest competitor.
Written by a customer while visiting influenster.com
Customer Rating
4
Nespresso Espresso
on March 24, 2026
Posted by: IleanaM
[This review was collected as part of a promotion.] This machine does need a bit of its own space to truly enjoy it. The first clean was straight forward with loading water into the tank and pressing the brew button twice to begin cleaning. It is quite tough to open in the beginning. One of my favorite design features was the self disposal feature with a built in collection tray to keep all the used pods together ready for disposal. A drawback would be that the app registers the machine as standby quickly but in turn also offers a wide array of readily available tutorials for newcomers into the Nespresso family.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect coffee everytime
on March 24, 2026
Posted by: ReviewsFromCaliforniaD
I love my nespresso vertuo and the variety of coffees that it makes. Every coffee comes out perfect. The noise is a bit loud but it’s tolerable. I love that the empty pod drops out after opening the top. The water tank holds a lot so you don’t have to refill often.
Written by a customer while visiting influenster.com
Customer Rating
3
Not Well Thought Out
on March 24, 2026
Posted by: RebeccaF
[This review was collected as part of a promotion.] I never owned a Nespresso before. Setup was frustrating. It comes with next to 0 instructions but a QR to video that doesn't even tell you how to make a drink. There are lots of negative comments about this under the video. The included coffee pods had no labels except for combos where you had to break the box open to read. Very aggravating. It’s marketed as easy, beginner friendly, but it's not. Yes machine is easy to use, but I have no idea what I’m making unless I spend 10 minutes researching on my own. Finally made a coffee and it was just fine. Pods are literally barcoded so you only have Nespresso brands as an option. Expensive just to get creama. Unless you drink espresso exclusively, you are better off with an affordable Kruieg and making your own foam. And if you are that into expresso you should get a machine you have more control of. Perhaps downloading the app could have helped me, but the idea of linking my phone to the machine just to make coffee is ridiculous. Our phones already have so much info about us and now they want to know our coffee habits? It's strange. I do not recommend. I received this product free in exchange for my honest review.
Response from influenster.comBy Nespresso USA, Customer Service, March 26, 2026
We're sorry to hear about your experience, Rebecca. All Nespresso machines come with at least a one-year warranty. We're here to help with your Nespresso machine and ask that you call Nespresso directly, 800.562.1465. We'll be happy to help assist you.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing product.
on March 24, 2026
Posted by: ShekitaH
[This review was collected as part of a promotion.] I was gifted this product in exchange for my honest review and I am very excited to receive it. This Nespresso machine is so easy to use. Place the pod inside and the product will adjust itself to your desired settings. Fill the reservoir with water and you will be set for a delicious treat. This item has a unique department inside the center of the machine. This is where the used pods goes. It has a side door that opens and allows you to remove the used pods. This feature is so cool. I definitely would recommend this product.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!
on March 24, 2026
Posted by: AudreyS
[This review was collected as part of a promotion.] I am so glad I got to try this out. I do love the coffee quality. The machine is sleek and easy to use. The assembly was easy and it is not bulky which makes it great for my office. I really like this one!
Written by a customer while visiting influenster.com