Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(7,819 Reviews)
Rating breakdown 7,819 reviews
5 Stars
6,120
4 Stars
908
3 Stars
270
2 Stars
167
1 Star
354
87%of customers recommend this product.
(
3,391 out of
3,920)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
4
Nespresso Vertuo Next makes amazing espresso
on March 23, 2026
Posted by: MonaeM
[This review was collected as part of a promotion.] Makes a great cup of espresso! Just as loud as other versions. The used pod collector is on the side. I like the location change. I haven’t had any issues with my coffee brewing. Everything pulls at the right amount and the right strength. The only true con is the locking mechanism to close the pod lid. You have to manually slide the lock over and push the lid to close. It can be a little difficult to slide over. I fear this would be the first part of the machine to break. The versions that open and close automatically are a lot better. All in all, it’s a good machine that makes a really good espresso.
Written by a customer while visiting influenster.com
Customer Rating
4
Good but LOUD
on March 23, 2026
Posted by: AlyssaA
[This review was collected as part of a promotion.] The Vertuo Next couldn’t have come into our lives at a better time. We needed something new to meet our coffee needs, and despite never hearing much about Nespresso, I was ready to see what it could do for us. It mainly just brews coffee, but the ease and luxury of it feels so nice (the cost of the actual coffee not so much but it’s also helped me learn moderation). Setup is pretty easy, but it did come a bit dusty (forgot to take a pic before cleaning it). There is an app but you don’t need it to begin using it; just plug it in, watch the YouTube videos for how to use it (if you’re like me and prefer visuals), and go. Haven’t needed to do any routine cleaning yet but it seems easy enough. My main complaint is the noise. Not sure if it’s just our machine, but this thing is loud. I got super curious and used a website to measure the decibels while brewing a cup of coffee, and it came out at 92 dB on average (think power drill levels of sound; long term exposure above 85 can be dangerous). We love this machine and will keep using it, but the noise level and cost of the capsules keeps me from giving it five stars.
Written by a customer while visiting influenster.com
Customer Rating
5
Great choice - wonderful machine- best experience
on March 23, 2026
Posted by: SavannahN
[This review was collected as part of a promotion.] I have been really enjoying my Nespresso Vertuo Next machine. It is super easy to use and make coffee easy-usually in about a minute. All you have to do is pop in a pod and press a single button on top, and it heats up and starts brewing within a seconds.
So far, I have been very happy with the quality of the coffee. The temperature is good and stay consistent from cup to cup. The amount you get depends on the pod you use, and each one is clearly labeled with the size, which makes it easy. You can also custom it a little bit if you want.
Cleaning has not been hassle either. Rinsing and descaling are pretty straightforward-you can do it with a button combinations or through the app, which is convenient.
It is also look really nice on the countertop which is a great bonus.
Written by a customer while visiting influenster.com
Customer Rating
5
Nespresso Virtuo Next
on March 23, 2026
Posted by: DaisyD
[This review was collected as part of a promotion.] I had a Nespresso Pixie before and didn’t think home coffee could get any better - enter the Nespresso Virtuo Next! This thing is fantastic! It makes all sorts of customized coffees and espressos, including specific ones meant for over ice, full coffees, espresso, double-shot espresso, etc. No more watered down iced coffees for me! The amount of crema this creates is wonderful. This machine has truly upped my coffee game. It’s smaller than some of your other single-cup brewers, is super easy to use, is high-quality, and looks very elegant on my counter.
Written by a customer while visiting influenster.com
Customer Rating
5
Versatile, compact, and easy to use
on March 23, 2026
Posted by: KayleneW
[This review was collected as part of a promotion.] Can’t say enough how much I love this Nespresso machine! It was extremely easy to setup and get brewing. I really appreciate that it pairs with the app and can notify me of maintenance needs. I also appreciate that it’s a more compact design for Nespresso—only a little bit longer than my other coffee machine. Its brews the perfect cup of espresso every time and takes out any guess work. My only critique would be that the compartment that stores the used pods can be a little difficult to remove in order to dispose of said used pods. Overall I highly recommend this machine if you’ve been wanting to get a Nespresso machine—the price tag on this one is much more approachable and still boasts many of the same features as their other models.
Written by a customer while visiting influenster.com
Customer Rating
5
Coffee that tastes like you bought it
on March 23, 2026
Posted by: RebeccaT
[This review was collected as part of a promotion.] I have been using the Nespresso Vertuo machine with multiple capsules and I am impressed. The machine is easy to use, slim, and makes coffee and espresso that is rich in flavor. It heats up quickly and has a one touch system to make my morning easy.
The capsules offer great flavor options from smooth and mild to bold and rich depending on my mood.
The only downside is the pods are a little expensive but it is still far cheaper than going out for coffee.
The capsules offer great flavor options from smooth and mild to bold and rich depending on my mood.
The only downside is the pods are a little expensive but it is still far cheaper than going out for coffee.
Written by a customer while visiting influenster.com
Customer Rating
5
Best at home brew
on March 23, 2026
Posted by: TriciaS
[This review was collected as part of a promotion.] This stuff makes my morning brew just as good if not better than going to a cafe. It only took a few minutes to set up and clean. It's a little loud, but worth it for the quality of the coffee. The digital app makes it easy to connect to videos to walk you through lots of different coffee brews. I love that it stores the empty pods and is easy to clean up after a few days. If you are a coffee lover, you need this!
Written by a customer while visiting influenster.com
Customer Rating
5
Makes great strong coffee
on March 23, 2026
Posted by: IvonneR
[This review was collected as part of a promotion.] I am so grateful to have gotten this product!!! The white design goes with my kitchen! Instructions to use is simple and easy :) I also got free coffee samples to try which was really helpful because now I know the different types of coffee you can make with this machine! This is great for people that like that strong coffee lol.. oh also I love how the machine throws the used pod or whatever away I think that’s so cool! But I forgot to mention, it is a bit more louder than a keurig when it’s making coffee. So just putting that out there in case anyone cares about noise 😅
Written by a customer while visiting influenster.com