Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(7,823 Reviews)
Rating breakdown 7,823 reviews
5 Stars
6,123
4 Stars
908
3 Stars
270
2 Stars
167
1 Star
355
86%of customers recommend this product.
(
3,391 out of
3,921)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
4
Love Nespresso, this machine is loud
on March 15, 2026
Posted by: AliciaR
[This review was collected as part of a promotion.] I really like the taste of these coffees, but I was disappointed there was not any coffee in the actual machine box itself. It would be a nice added touch to include some samples in the actual box when you open it to try right away. I feel as though this machine is louder than my Vertuo and the opening mechanism is quite stiff rather than the other machine that you can easily lift the lid for. I also like how the regular Vertuo machine has a holder for spent cartridges while this version requires you to remove each cartridge when you open it. I do like the compact design though with the water right behind the machine. The design is sleek looking with metal looking parts. The coffee temperature is also very nice.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
4
Hot with foam tops every time!
on March 16, 2026
Posted by: HeatherP
[This review was collected as part of a promotion.] This machine makes me feel like I have a coffee shop at home! Best coffees and espressos I’ve ever had! Super hot with foam tops every single time! The setup is extremely easy. Gave everything a quick wash and rinse. Dried it and plugged it in. I gave it a rinse cycle with filtered bottled water and was able to use it right after. There’s only one button. You press it to start and stop. It’s also the button you use to do the rinse cycle to clean it. Hold it down for 3 seconds I think it was. (I had to use the app to watch a video on it as the booklet wasn’t very helpful.) But they probably did that on purpose haha! The machine will automatically know which coffee/espresso pod you are using. And there is a variety! I do wish they would have more of a variety in stores as the ones through Nespresso are all online and a bit more on the pricey side. But, if you’re willing to splurge.. that is the way to go. Whichever way you go about it, I believe this is the best option compared to getting it at a coffee shop! Hands down! No matter what though, definitely pay attention to pods that you get so you know what size of cup to use and so on. And don’t forget to recycle them! I hope Nespresso will have an option to buy reusable lids for the pods so we can reuse them. I would really love that! I do like that the machine doesn’t take up a lot of room. However, I think there could be some improvements. The plastic platform that holds the cup isn’t very big and can pop off easily. I do not recommend walking away while your coffee/espresso is making. And the front part could definitely use a little more room to allow bigger cups and such to fit more snug. If it sits too low, liquid will splatter and make a mess. And you can’t get the cup very close. My cup was able to fit but barely! Also, I want to add that this machine is not quiet. But not overwhelmingly loud either. Especially once the scent of coffee/espresso starts to waft through the air. It doesn’t take very long to make anything, so the noise doesn’t last forever. There is a really bad smell when you first open the box up and get the machine out. It took about a week for the smell to go away. I’m guessing it’s from being in the box after being made? I’m not sure. I also want to mention the water reservoir. It’s a thin hard plastic container. And so is the lid. I think they could break easily. Which is a down side. I’m still not sure how one would go about giving this machine a good clean when it needs it. I’ll figure it out though. Lastly, the pod holder is really cool. When you unlock the machine and lift up the lid, there are these pod arm thingys that pick up and discard your pod into a side container so you can recycle/reuse them later. All together I have really loved using this machine along side my Nespresso milk frother! I look forward to my mornings so much more now! Thank y’all for sending this to me!
Written by a customer while visiting influenster.com
Customer Rating
5
i love it
on March 16, 2026
Posted by: MaiaA
[This review was collected as part of a promotion.] my dreams come true. it is amazing nespresso vertuo next thank you. It is very stylish and convenient appliance for everyday coffee lovers. It's modern compact design fits perfectly in any kitchen. the consistancy of the coffee is excellent every cup tastes the same, with a rich flaver and creamy on top. the noise level is quite low compared to many coffee machine so it doenot feel loud. the setup process is very simple and quick. you can start making coffee within minutes of opening the box. cleaning is also easy since the capsule container and drip tray can be removed and rinsed quickly. in terms of volume, the machine brews a good amount of coffee depending on the capsule type frop esspresso to large cups. Overall it is convenient and reliable coffee machine for everyday use.
Written by a customer while visiting influenster.com
Customer Rating
5
Holy Grail of Coffee Makers
on March 16, 2026
Posted by: NicoleC
[This review was collected as part of a promotion.] The holy grail of coffee makers! If I had purchased this myself, I would have picked all black because the white part shows dirt pretty easily. This machine is very user friendly - there is only ONE button. The pods are quite expensive and the machine is actually a bit loud when brewing. The quality of coffee though 👌 I LOVE the crema. Absolutely delicious. I like that there is versatility in pod sizes that correlate to the amount of coffee or espresso made. Overall totally worth it!
Response from influenster.comBy Nespresso USA, Customer Service, March 18, 2026
Thank you for your lovely review! Customer satisfaction is our top priority and we are so glad to see that you're loving the Nespresso experience!
Written by a customer while visiting influenster.com
Customer Rating
5
So versatile! Love it!
on March 16, 2026
Posted by: TiffanyS
[This review was collected as part of a promotion.] I received this product complimentary in exchange for my honest review. This is a great machine. Easy set up and easy to use. There are so many options with this machine. Iced coffee, lattes, regular coffee, espresso it does it all in one machine. Slim profile so it doesn't take up too much counter space. Brewing is consistent and I love how the machine discards the previous pod. Coffee comes out perfect every time. It is a little noisier than others, but it's not a deal breaker at all. I highly recommend this product.
Written by a customer while visiting influenster.com
Customer Rating
5
Loved it very much
on March 16, 2026
Posted by: MorishaP
[This review was collected as part of a promotion.] Setup is very easy. Easy to use and easy to clean. The best part is they send the various flavored coffee with it. Size is good and portable machine. It is not that heavy. My friend have this machine so I know how rich the coffee taste is. I absolutely love it. My husband is coffee coffee person. Thank you @Influenster and @nespresso and @nespressousa for sending this to me. Highly recommended. We loved it
Written by a customer while visiting influenster.com
Customer Rating
5
High Quality Luxury Machine
on March 16, 2026
Posted by: SierraA
[This review was collected as part of a promotion.] High tech product with user friendly interface. It has a very modern sleek look. Its very self explanatory which makes it accessible for anyone to use with ease. I used it atleast a dozen times without any issues. It comes out hot and topped with foam everytime without fail. The pieces of the product feel strong durable. It has a very luxurious looked feel to it.
Written by a customer while visiting influenster.com
Customer Rating
5
I love everything about this. I recommend it a lot
on March 16, 2026
Posted by: SaimaN
[This review was collected as part of a promotion.] The noises are not to loud. There was no defects. There’s a lot of coffee in one pod. I like how it makes cold and hot coffee. I recommend this if you want fast results. The coffee tastes amazing. I love this product.
(click to see the video)
Written by a customer while visiting influenster.com